local workforce investment area 12 strategic plan 2012-2013 “we are builders by trade… our work...
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Local Workforce InvestmentArea 12
Strategic Plan 2012-2013
“We are builders by trade…our work is never done.”
Margaret Prater, Vice PresidentDyersburg State Community College
Northwest TN Workforce Board
Natural Disasters Lead to New Additions & Improvements
• National Emergency Grant – Disaster Recovery (May 2011 – November 2011)
Participants = 119Expenditures = $673,377
• National Emergency Grant – OJT(October 2010 – June 2012)
Participants = 85Expenditures = $141,802
• Business Services Increased Emphasis – OJT(January 2011 – December 2011)
Companies = 19Participants = 206Expenditures = $216,906
Jobs4TN: A New Blueprint for LWIA 12
LWIA 12 July 1, 2011Counties 11 + 4Population 336,348 + 49% Square Miles 5,157 + 71%Allocation 2,856,138 + 44%
LWIA 12 June 30, 2011Counties 7 Population 226,471 Square Miles 3,021Allocation 1,980,803
Goodyear Closure Shakes the Foundation
• Feb 11 - closing by year end
1,973 workers to be displaced
1,806 needs surveys collected
Trade eligibility approved
• April 11 – applied $3.5 mill NEG
• July 11 – closed/lock-outTDLWD Early Start up Grant
Established Tennessee Career Center for Goodyear
Mass Meetings (8 days)
Workshops, NCRC, Assessments
• Nov 11 – NEG approvedAdditional staff/additional services
• To Date
905 received core & intensive services, including 92 Displaced Homemakers
592 tested for NCRC
462 in training
Institutions• 46% Technology Centers (6)• 33% Community Colleges (4)• 8% Universities (6)• 13% Other Proprietary (12)
Training Occupations• 30% Healthcare• 28% Advanced Manufacturing• 13% Business• 6% Transportation
National Career Readiness Certificate:
LWIA Supports the Load
Bronze Silver GoldTotal
TestedTotal
IssuedPass Rate
PY 2011-2012 320 1,159 311 1,920 1,790 93%
NCRC Program Total(Beginning March 2008)
1,441 3,555 1,276 6,997 6,272 90%
Percentage 23% 57% 20%
PY 2011-2012 State allocation for LWIA 12 = 1,000
Drafting a Training Plan:Customer Choice
WIA Served Jan - Dec 11Total Served = 6,001Special Programs =4,585 AD/DW/OSY Formula = 1,416Enrolled in Training = 755Occupational Information
The SourceHot Jobs PublicationAnalyst Research 3 (EMSI)
Assessment ProcessEducational LevelInterest ProfileKeytrain/NCRC
Training Provider InfoLocationCompletion & Placement ratesITA - unmet need
Source: eCMATS
Designing a Career: Training = Jobs
Sectors (Jan – Dec 11) Expenditures Participants Cost Per
Healthcare $ 450,585 359 $ 1,255
Transportation $ 263,771 88 $ 2,997
Business $ 102,882 95 $ 1,082
Education $ 84,889 48 $ 1,768
Other $ 36,735 31 $ 1,185
Information Technology $ 27,484 38 $ 723
Manufacturing $ 21,145 58 $ 364
Public Safety $ 16,001 13 $ 1,230
Construction $ 4,357 25 $ 174
ITA Expenditures $ 1,007,849 755 $ 1,334
Transportation Stipends $ 369,029
Total Expenditures $ 1,376,878 $ 1,823
Source: eCMATS
Cost to Value Ratio: ITA Enrollment and Expenditures
No. of Students
Served
January 2011 – December 2011Total ITAs Issued = 510
Source: eCMATS
Project Estimating: Avoiding Overruns
• Program Year 11-12 managing 22 Grants - Budgets $9.8 millionMulti-year between April 2010 and June 2013
Available budgets July 2011 - $6.7 million
7 grants already closed this year - $3.6 million
4 grants must close by June 2012 - $111,205
Remaining balance mid-February -$3.3 million
• Financial StaffReports to WIA, not administrative entity
• Quarterly/Monthly/Weekly ReportingBanner Accounting System – actual expenditures
Ecmats – Participant Expenditures, Obligations and Encumbrances • Career Advisors authorize ITA and transportation by term
• All staff have access to ecmats financial reports
• Key staff trained to program specialized reports in ecmats
• Fiscal staff post expenditures in ecmats before approving for payment
Peer Tutoring: Solid Framework for Serving In-School Youth
Summary of Peer Tutor Work Experience Grants - Clients Served
School Year
Number of Schools Awarded
Number of Peer Tutors
Percentage of Credentials Earned
Number Placed Within One Year
of GraduationTotal Actual
ExpendituresAverage Cost
Per Participant
2006-2007 9 46 95% 91% $66,703 $1,450
2007-2008 9 44 96% 81% $94,489 $2,147
2008-2009 9 59 99% 95% $68,839 $1,167
2009-2010 12 93 100% 91% $136,392 $1,467
2010-2011 11 79 100% 92% $197,973 $2,506
2011-2012* 11 79 $198,769 $2,516
Summary
400 98% 90% $763,166 $1,908
Indirect Benefit of Peer Tutor Work Experience for LWIA 12 YouthNumber of Peer
Tutors Hired In 5 years
Number of Students Tutored
Number of Subjects Tutored
Number of Subjects Improved
Percentage of Subjects Improved
321 5,776 8,944 8,174 91%
Customer Service: How Do We Measure Up?
https://www.surveymonkey.com/s/TNCareerCenter
U of M WIA Client Customer Satisfaction Survey July-September 11
88.2% Response RateThe following represents the highest positive answer – “Most of the time”
• 93.3% - Career Center staff understood problems and needs• 93.3% - Services received met customer needs• 100% - Customers were treated with dignity and respect• 100% - Customers felt better about employment future• 100% - Would use Career Center services again• 100% - Would recommend Career Center services to others
Partners Engage in Continuous ImprovementWorkplace Appropriateness TrainingProfessional Etiquette TrainingOutstanding Partner Staff Award
Continued Unemployment: Making the Most of Uncontrollable Setbacks
Unemployment
December 2011National 8.5%State 8.7%LWIA 12 11.4%17,230 LWIA 12 citizens are unemployed.
Beginning March 2012, an additional 1,320 are being affected by closures & layoffs.
Briggs & Stratton (Dyer Co.) = 690
American Ordnance (Gibson Co.) = 600
Nestaway (Carroll Co.) = 30
http://intranet.americanordnance.com/MilanResources/index.htm
National • Federal Reserve Bank Workforce Development Roundtable• White House Business Council and Delta Regional Authority• White House Rural Development Roundtable• National Association of Workforce Development Professionals • National Association of Workforce BoardsState• Tennessee Business Roundtable• State Chamber of Commerce Institute• Tennessee Center for Performance ExcellenceRegional• Jobs for TN Graduates Career Development Conference with LWIA 11• USDOL Workforce Innovation Grant with LWIA 11• Northwest TN Development District Regional Entrepreneurial Accelerators & Strategic Plan• Advanced Manufacturing Study - 19 countiesLocal• Career Center Consortium• P-16 Council• Job Fairs, Career Fairs and Business Expos• Business/Industry prospect meetings
Relationships: Calling All Crews