1

Loay Hekmat Mousa

OBJECTIVE

Seeking a position of as aTechnical Support Engineer in leading IT Company, where I could utilize my education skills. I am also seeking an opportunity with continual growth and increased responsibility.

It has always been my ambition to pursue a career in a professional organization, where I am confronted with challenging tasks in a highly competitive environment. Having been brought up on tradition of honesty, loyalty and hard work, I have strong willingness to show my capabilities in a professional environment and confident to perform my duties with the most devotion and commitment.

Personal Data

Permanent address :Amman- Al Jubayha .

Gender: Male.

Nationality: Palestinian “ With Jordanian Passport “

Date of birth: September, 29th, 1991.

Place of birth: TulKarem,Palestine.

Marital status: engaged.

Iqama Transfer.

Mobile: +966596488355

E-mail Address: loay29_2005@yahoo.com

Skype : loay.mousa330

2

Education

University:

(2010 - 2013) , Bachelor Degree in Computer Science (CS) , At Al zaytoonah University

Additional Qualifications

o Hard worker, ambitious and energetic

o Ability to handle multiple projects and deadlines.

o Ability to adapt and learn new knowledge, Techniques, and programs.

o Willing to travel if needed.

Skills

Communication: I dealt with various types of people with different thoughts and I was able to convince them.

Learning and Writing: I am able to learn very fast. I am used to write searching reports during my study.

Team player.

Computer skills:

MS-Windows XP/2000 MS-Word. MS-Excel Internet Explorer

Team work, Leadership, Interpersonal Skills, customer orientation, oral communication,

Self-awareness/confidence, Initiative and pro-activity, like to learn, action planning and commitment.

Positive high energy, Team spirit and Integrity.

Excellent communication skills.

Ability to project a positive service attitude.

Ability to take initiative and manage time effectively.

Good verbal and written communication skills.

Excellent trouble-shooting skills.

Able to work accurately at speed and under pressure.

3

Programing languages

C ++

Web Development Skills Excellent Attention to Detail Providing Excellent Customer Service HTML

Asp.net

Leadership skills

Setting objectives.

Organizing and motivating others.

Taking initiative.

Preserving on tasks and taking a positive attitude to frustration.

Being flexible to new situation and managing risks

Allocating resources in advance.

Experience :

Right fax Technical Support in SquareOne Technology.

Implemented and maintained enterprise RightFax solution

Installing, configuration and administarttion of RightFax users tools

Deployed RightFax high availability solution.

Integrated RightFax application with AD, Exchange, MFP

Designed RightFax solution

RightFax administration and support

Projects:

SBM - Rightfax Technical Support.

STC - Rightfax Technical Support.

SASCO - Rightfax Technical Support.

KFMC - Rightfax Technical Support.

SAICO - Rightfax Technical Support.

4

ECM Consultant in SquareOne Technology.

Implemented and maintained enterprise OnBase solution.

Installing, configuration and administarttion of OnBase users tools.

Deployed OnBase high availability solution.

Integrated OnBase application with AX, AMAN, AZKADENIA.

Designed OnBase solution.

OnBase administration and support.

Projects:

GACA - ECM Archiving System.

Rubaiyat - ECM Archiving system & Workflow.

Bugshan - ECM Archiving system & Workflow.

Yousf Al Naghi - ECM Archiving system & Workflow.

AL Wataniya Insurance - ECM Archiving system & Workflow.

United Cooperative Assurance - ECM Archiving sys & Workflow.

Rolaco Group - ECM Archiving system & Workflow.

Application Support analyst in Health Matrix (Health Care).

Implemented and maintained enterprise DATIX solution.

Installing, configuration and administarttion of DATIX users tools.

Deployed DATIX high availability solution.

Integrated DATIX application with ERP, HIS.

Designed DATIX solution.

DATIX administration and support.

Projects:

King Khaled Eye Specialist Hospital - DATIX Patient safety.

King Fahd Specialist Hospital Dammam - DATIX Patient safety.

King Fahad Medical City - DATIX Patient safety.

References

To be furnished upon request.