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© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-1CiscoWorks LMS 3.1 Tutorial
CiscoWorks LMS 3.1
Tutorial
CiscoWorks LMS 3.1
Tutorial
© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-2CiscoWorks LMS 3.1 Tutorial
About This Tutorial
Introduce CiscoWorks LMS 3.1
Highlight the new features within CiscoWorks LMS 3.1
View various scenarios explaining how to use some of the applications in CiscoWorks LMS 3.1
Provide guidelines for system administration
Provide links to documentation for CiscoWorks LMS 3.1 and related applications
© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-3CiscoWorks LMS 3.1 Tutorial
How the Tutorial is Organized
Chapter 1Introduction to
CiscoWorks LMS 3.1
Chapter 2CiscoWorks LMS 3.1
New Features
Chapter 3CiscoWorks LMS 3.1
Scenarios
Chapter 4System Administration
Guidelines
Chapter 5Helpful Links to
Reference Material
Introduce network management, CiscoWorks LMS 3.1, and the applications contained within the bundle
Learn about the new features in CiscoWorks LMS 3.1
Using several examples, learn how to use some of the various applications in CiscoWorks LMS 3.1
Review important system requirements, and system administration tasks
A comprehensive set of links to more information on CiscoWorks LMS 3.1 and related topics
© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-4CiscoWorks LMS 3.1 Tutorial
Chapter 1
Introduction to CiscoWorks LMS 3.1
Chapter 1
Introduction to CiscoWorks LMS 3.1
© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-5CiscoWorks LMS 3.1 Tutorial
Chapter 1 Outline
What is Network Management?
What is CiscoWorks LMS?
CiscoWorks LMS Applications
© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-6CiscoWorks LMS 3.1 Tutorial
What is Network Management? What is Network Management?
© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-7CiscoWorks LMS 3.1 Tutorial
What is Network Management?Overview
Network Management
Evolution of Networking
Network Management Goals
FCAPS
© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-8CiscoWorks LMS 3.1 Tutorial
What is Network Management?Evolution of Networking
Networks are increasing in scale and complexity.
You must not only manage the elements of the network infrastructure, but also the services across the element.
Support staff and budget do not always keep pace with technology.
Network traffic andnetwork technology
Network resources(support staff, $$)
Growth
Time
© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-9CiscoWorks LMS 3.1 Tutorial
What is Network Management?Network Management Goals
The Goals:
Ensure that users of a network receive information technology services with the quality of service they expect.
Ensure the strategic and tactical planning of the engineering, operations, and maintenance of a network and its services.
Help network engineers manage the complexity of a data network and ensure that data can go across the network with maximum efficiency and transparency.
Prepare for disaster recovery.
© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-10CiscoWorks LMS 3.1 Tutorial
What is Network Management?FCAPS
ISO defines five functional areas of network management:
Fault management Configuration management Accounting management Performance management Security management
Some management issues may span several areas.
© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-11CiscoWorks LMS 3.1 Tutorial
What is CiscoWorks LMS 3.1? What is CiscoWorks LMS 3.1?
© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-12CiscoWorks LMS 3.1 Tutorial
What is CiscoWorks LMS 3.1?Overview
CiscoWorks LMS 3.1
Bundle of Applications
Functional Architecture
© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-13CiscoWorks LMS 3.1 Tutorial
What is CiscoWorks LMS 3.1?Bundle of Applications
Common Services
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CiscoWorks Portal
CiscoWorks Assistant
© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-14CiscoWorks LMS 3.1 Tutorial
What is CiscoWorks LMS 3.1?Functional Architecture
Network Devices(SNMP Agents and MIBs)
CiscoWorks Servers
MIBsSNMP, Telnet, SSH,TFTP, RCP, SCP, and HTTPS
HTTPHTTPS
AAA Server(Access Control Server)
RADIUSTACACS+
User Authentication and Authorization
Multi-Server Trust
Cisco.comCisco.com
The CiscoWorks LMS 3.1 Architecture: A client/server/agent architecture
Access to information using a web browser
Central storage of information
Automatic collection of updates and changes
Simplifies the deployment of changes to network devices
Changes/ Updates
CiscoWorks Client(Web Browser)
© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-15CiscoWorks LMS 3.1 Tutorial
CiscoWorksCiscoWorks LMS 3.1 Applications
CiscoWorksCiscoWorks LMS 3.1 Applications
© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-16CiscoWorks LMS 3.1 Tutorial
CiscoWorks LMS 3.1
LMS Portal
Common Services
CiscoWorks Assistant
Campus Manager
Resource Manager Essentials
Internetwork Performance Monitor
Device Fault Manager
CiscoView
CiscoWorks LMS 3.1 ApplicationsOverview
© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-17CiscoWorks LMS 3.1 Tutorial
CiscoWorks LMS 3.1 ApplicationsLMS Portal
Web-based interface into the CiscoWorks LMS 3.1 applications Launch applications to manage and monitor Cisco network devices
Views Portlets
Portals
© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-18CiscoWorks LMS 3.1 Tutorial
CiscoWorks LMS 3.1 ApplicationsCommon Services
Network Devices
(CiscoWorks Common Services)
Web BrowserUser Interface
DCR
Applications
Provides a common set of management services shared by
the CiscoWorks applications.
Includes web page, process management, user security, and the help engine.
Includes database engine and utilities, event distribution services, job
management, and device discovery.
Runtime Services
SystemServices
© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-19CiscoWorks LMS 3.1 Tutorial
CiscoWorks LMS 3.1 ApplicationsCiscoWorks Assistant
Server Setup End Host/IP Phone Down
Device Troubleshooting
WorkflowsDeployment Troubleshooting
Overcome network management and LMS deployment challenges.
Automate tasks with workflows.
© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-20CiscoWorks LMS 3.1 Tutorial
CiscoWorks LMS 3.1 ApplicationsCampus Manager
Visualization(Topology Services)
User Tracking
View physical and logical connectivity of network.
Configure and view VLANs, VTP, and ATM domains.
Report on devices, best practices, and discrepancies.
Locate the connectivity of hosts, end users, and IP phones.
Configuration
Reports
© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-21CiscoWorks LMS 3.1 Tutorial
CiscoWorks LMS 3.1 ApplicationsResource Manager Essentials
Syslog Analysis
AuditTrail
ChangeAudit
Services
SoftwareManagement
ConfigurationManagement
InventoryManagement
Report on changes to the inventory, configuration files, and software images.
Software Images
Configuration Files
Detailed Device Information
Syslog Messages
Report on changes to the configuration settings.
© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-22CiscoWorks LMS 3.1 Tutorial
CiscoWorks LMS 3.1 ApplicationsInternetwork Performance Monitor
Use synthetic tests to measure protocol response times and monitor device availability.
– ICMP echo test
– TCP connect test
– DNS resolution test
– DHCP test
– HTTP response test
– Voice, video jitter test
– And more
Isolate delays by viewing latency hop-by-hop.
Identify performance trends using historical data.
© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-23CiscoWorks LMS 3.1 Tutorial
CiscoWorks LMS 3.1 ApplicationsDevice Fault Manager
Proactively monitor Cisco devices for faults:
– Environmental (temperature, voltage, power supply)
– Connectivity
– Processor, memory utilization, etc.
– Interface utilization, errors, down
Generate notifications for alerts and events.
Search 31 days of fault history.
Alerts and Activities
Fault History
© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-24CiscoWorks LMS 3.1 Tutorial
CiscoWorks LMS 3.1 ApplicationsCiscoView
Graphically monitors and configures a Cisco network device.
Configure and monitor mini-RMON on Ethernet ports.
Chassis View Mini-RMON Manager
© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-25CiscoWorks LMS 3.1 Tutorial