lloyd w. fernald, d.b.a. professor emeritus university of central florida review of orange county...
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Lloyd W. Fernald, D.B.A.Lloyd W. Fernald, D.B.A.Professor EmeritusProfessor Emeritus
University of Central FloridaUniversity of Central Florida
Review of Orange County M/WBE Certification Process
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OverviewFindings & Recommendations
Staffing & Processing StandardsM/WBE Ordinance ProvisionsPolicies & Procedures ManualProcessing Statistics & ComparisonsProcessing DelaysCauses for DenialForum CommentsRecommendationsConclusions
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Staffing & Processing Standards
Backlog caused by venues:
New Arena, Performing Arts, Citrus Bowl
Percentage Processed within 60 days
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Applications Received
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M/WBE Ordinance Provisions
• “A business acting or that will act as broker, front, conduit, or pass-through shall not be certified or re-certified as an M/WBE…”
• Minority Programs Historical Perspective
• “Contract awards will count towards M/WBE subcontract participation only for subcontractors who are certified in a specific line of work or business for which a defined scope of work is sought at the time of bid or proposal opening.”
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M/WBE Ordinance Provisions• At Least 51% Ownership/ Actual Day-to-Day
Management & Control
• Operates Separately From Non-Minority or Woman-Owned Firm
• Located in Relevant Market Area: Orlando MSA
• Legally Organized
• Demonstrates Capability to Perform Specific Line of Business/Provides Commercially Useful Business Function
• Net Worth < $750K* *Revised to $2.3M on 8/26/09
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M/WBE Ordinance Provisions Roles of the M/WBE Advisory Committee:
1. Provide Advice to Compliance Officer and Board2. Act As Appeals Committee *
Appeals Committee Deficiencies: Lack of Formality (Structure, Procedure,
Responsibilities) Membership Criteria/Training/Oversight? Meeting Cancellations
*As Provided for in Certification Guidelines Implementing this Ordinance and Other Policies
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Policies & Procedures Manual
Implements the Ordinance
Comprehensive & Detailed
Currently Being Updated
County Attorney Legal Review
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Processing Statistics and Comparisons
Compared Statistics with: City of OrlandoMiami-Dade CountyPalm Beach CountyState of Florida
Processing Goals Vary from 30 - 90 Days
Annual Approval Percentage 75% to 85% Average for All Agencies
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Processing Delays
Major Causes for Delays in Processing:Staffing/Outside Contractor
Failure by Firm to Submit Financial Information Articles of Incorporation and/or Organizational Structure Other Documentation
Verifying That Firm is “Owned” by Minority or Woman Capability /Location
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Causes for DenialMajor Causes for Denial:
Submission Lacked Required Documentation
Determining Business Ethnicity/Ownership
Not in Orlando MSA
Lacked Capability/Qualifications
Review Confirmed Validity of Denials
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M/WBE Forum Comments
Three Most Common Suggestions:Omit Qualifications/Capacity to Perform a Specific
Line of BusinessReciprocity Between Government OrganizationsBe More Proactive in Helping Firms Actually Obtain
Contracts
Also Mentioned:Eliminate Verification of Business Location Need to Streamline/Simplify Process
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Staffing Recommendations
Current Staffing is Marginally Adequate
Senior Contracts Administrator
Compliance Officer
Program Specialist (Part-Time Clerical)
Train Other Staff to Perform Certification Duties
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Processing Standards Recommendations
Continue Current Processing (Time Frame) Standard
Workshops:Hold More FrequentlyPost Videotape Workshops on WebsiteMandatory Attendance Prior to Application
Active in Business Minimum of Six Months
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M/WBE Procedures Manual Recommendations
• Update the Current Procedures Manual• Adopt the October 2009 Draft Procedures
Manual as an Administrative Order, or • Approve Manual and Change Ordinance to
Authorize the Compliance Officer “to Act as Provided for in Certification Guidelines Implementing this Ordinance and Other Policies”
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M/WBE Advisory Committee Recommendations
Advisory Committee Should Fulfill its Advisory Role Function
Improve Attendance of Committee Members at Meetings
Establish Separate M/WBE Appeals Committee with Voting members Comprised Entirely of Certified M/WBE Firms
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Qualifications and Ability to Perform/Market Area Recommendations
Continue Requirements:
Qualifications and Capability to Perform a Specific Line of Business
Certifying Only M/WBEs within Local Area (OMSA)
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Reciprocity Recommendation
Differing Requirements Among Various Agencies:OMSANet WorthQualifications and Capability to Perform
Schedule Review After Majority of Approved Recommendations are Completed
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Simplification and Streamlining Recommendations
Continue Current Efforts to Improve Web SiteApplication Status Log“FAQ” Section “What’s New” Section“M/WBE of the Month” Section
Review Web Site on a Monthly Basis
Favorably Consider Adoption of an Interactive Certification Application Process
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ConclusionsProcessing Time Adversely Affected by
Sudden Increase in Applications
Ordinance and Manual Essentially EffectiveRetain Requirements Re Ability to Perform &
Location Implement Legal Review Recommendation
Processing Goal (60 Days) Reasonable
Causes of Denial Appear Valid
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Conclusions
Mandatory Workshops/Active Business
Advisory Committee Changes Essential
Reciprocity
Technology/Web Site Changes/Interactive Program Will Favorably Simplify/Streamline Process
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Staffing & Processing Standards
Backlog (March 2009)
Venues: new arena, performing arts, Citrus Bowl
Outside Consultant: Jun 2008-May 2009
Staff Workload
Processing Goals and Statistics