listening art of leadership
TRANSCRIPT
Powerful Pause- Listening Is
LeadershipKevin Cashman
Born on Dec. 25, 1951, United States
Bestselling author, keynote speaker and internationally recognized CEO and senior leadership coach.
Senior Partner, CEO and
Executive Development at Korn/Ferry International.
• In 2006, Cashman joined Korn/Ferry International, a global leadership and talent consulting practice, as Senior Partner, CEO and Executive Development, when the firm acquired Leader Source and its two flagship programs.
• Leader Source, recognized as one of the top three leadership development programs globally
Korn/Ferry International• Worlds largest executive search firm and
largest publicity traded search firm in the united states .
• Headquartered in Los Angeles.
• Founded in 1969 by Lester Korn and Richard Ferry.
• It assist organizations in attracting, engaging, developing and retaining
their people.
Pause• Pause: the elusive, counterintuitive, secret
weapon for “thinking like Steve Jobs,”capturing new ideas, clarity, and freshperspective.
• “The Pause Principle” is the conscious,intentional process of stepping back,within ourselves and outside of ourselves,to lead forward with greater authenticity,purpose, and contribution. Paradoxically,pause powers performance.
Authentic listening
Authentic listening is not easy. Wehear the words, but rarely do wereally slow down to listen and squintwith our ears to hear theemotions, fears, and underlyingconcerns.
Lack of authentic listening
is the reason for failure of leaders.
Listening Pitfalls
3 pitfalls of inadequate listening
Hyper Self-Confidence
Impatience and Boredom
Bias for Action
Powerful Pauses
Avoiding pitfall is part of mastering the art of listening. There are 3 powerful pauses for effective listening.
Balance self confidence and humility
Grow others
Innovate
Powerful Pause -1
Balance Self Confidence & Humility
Exceptional leader know when to behumble, listen and learn and when to beassertive.
Humility keeps leaders open to learning.
Confidence compels leaders to
serve, share and create value
through innovation.
Powerful Pause-2
Grow OthersPausing to the needs, concerns and aspirations of our key people is crucial to growing talent.
Growing others requires mastery of the art of coaching.
This need deep listening and deep questioning.
Powerful Pause-3
Innovate
Leaders must be innovative.
Innovation begins with self motivation.
Leaders must be skilled innovators.
Observe, question ,listen and change.
Conclusion
• Practice powerful pause of listening.
• Listen to improve your leadership.
• Listening is hard work and
requires concentration.
• Effective leaders walk in others’ shoes by listening and caring.
• Talk less and listen more.