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 Daily News & Analysis

 Thursday, February 03, 2011

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'Listen mo re an d talk less'

Vishnu Kumar. K, Vice President, Talent M anagement, Everonn Education Ltd., guidesaspirants on aspects to highlight and avoid during the job application and interviewprocess

The current employment scenario looks extremely positive, increased h iring, salary raises, m anifold opportunities -

overall it is an upbeat period. The year 2011 will be a period of abounding opportunities leading to a wide array of

employment and pos ition choices for talented individuals.We foresee much of the hiring happening in the junior to middle management segments primarily on account of the

aggress ive expansion plans outlined by existing players backed by robust government impetus to the sector and the

incoming of several new corporate players. As far as we are concerned, resource requirements for our initiatives

indicate that openings are expected to arise in large num bers in the academic and channel m anagement functions.

Key qualities and skill sets sought

Some of the critical qualities that we look for are commitment, ownership and accountability, being innovative and

high energy.

Avoidable aspects or traits

Rolling s tones (frequent changes in employment), attitudinal issues , providing unwanted information, exaggeration/ 

falsification of facts, lack of interest, integrity iss ues, job selection based on compensation alone, etc.

Important CV words or phrases

Some Trigger Points:l Usage of font and colors

l Usage of appropriate tenses for eg: present tense for current employment

l Quality of paper used

l Style, structure and order of information in the resume

l Language quality and usage of words and phrases

l Gaps in em ployment

l Usage of bullets with specific pointers instead of long and verbosestories

l Mention of accomplishments backed by appropriate data and facts

Positive Reaction

l Disp lay of clear quantitative data on achievements such as 'deal worth 5 crores closed in 3 weeks '

l Industry/role relevant phrases and s tatements such as 'assess ment of operational efficiency was done us ing 'xyz'

method and the results were 'this'; phrases that indicate consis tency of success such as ' won the 'manager of the

year' award for a record 3 years continuously'

l Phrases that exude loyalty, commitment and leadership such as ' led the business contingency unit that was

respons ible for warding off 2 hos tile takeover efforts'

Negative Reaction

l Mentioning 'I possess excellent oral and written communication skills with an eye for detail' - accompanied by

spelling/gramm atical errors in the resume

l Mentioning 'achieved all goals in all my ass ignments' with no clear metrics or parameters indicated

l Mentioning 'my present CTC is 'X' and expecting not less than 40% hike'

l Phrases that show the applicant's current or previous employers in bad light

Positive elements in an application

l Selection of font and colorsl Spacing and method of organizing information on the profile

l No spelling or grammatical errors

l us ing Highlighters wherever required

l To the point, bulleted and not verbose

l Gaps in em ployment properly explained

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l Indicating achievements and other details quantitatively

l Giving relevant professional references

l Applying to positions that suit one's qualifications and experience

l Using a functional resume format

l Appropriate choice(s) of words used

l Covering letter included

Interview traits to demonstrate and avoid

Demonstrate

l Punctuality

l Interest in the role

l Culture fit with the interviewing organization

l Good knowledge backed with facts and research

l Well-groomed and well-prepared

l Humility

l Confidence

l Pass ion to excel

l High energy

l Innovative thinking

l Presence of mind

Advice for aspirants

l Always send an updated and well-formatted resum e with a good covering letter

l Be well-groomed and well-dressed for an interview

l Be polite always and show courtesies to interviewersl Listen more and talk less

l Never get personal

l Ensure that you have done the necessary research about the company and the role

l Make sure that you send a thanks communication after the interview

Demystifying myths

Generally there is a feeling that working in the education sector is not as attractive and trendy compared to let's say

the IT or the BFSI industry.. But let me tell you that this sector boasts of some of the most fulfilling and satisfactory

opportunities available, roles which give you a s ense of achievement whils t directly benefiting and pos itively

influencing the society at large.

Changing role of HR

We are seeing more and m ore companies seeking to change the HR function from a passive compliance role to

being a highly proactive partner playing a leadership role in helping to frame strategies to meet corporate objectives.HR personnel m ust start functioning as change managem ent consultants, facilitating organizational design and

development.

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