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Page 1: List of Training Interventions - Prakashrai.com Interventions by XED.pdf · Business & Workplace Etiquettes Civility In Workplace - Body Language & Grooming for work Place Designing

List of Training Interventions

Page 2: List of Training Interventions - Prakashrai.com Interventions by XED.pdf · Business & Workplace Etiquettes Civility In Workplace - Body Language & Grooming for work Place Designing
Page 3: List of Training Interventions - Prakashrai.com Interventions by XED.pdf · Business & Workplace Etiquettes Civility In Workplace - Body Language & Grooming for work Place Designing

1-to-1 Communication & Coaching With Direct Reports

Situational Vs. Action Centered Leadership

Mentoring & Coaching Skills for Leaders

Courageous Leadership – Intelligent Disobedience

Cultivate Power without Being Intimidating

Emotional Intelligence - The Critical Leadership Trait

Lead so that others will follow

Employee Recognition & Motivation - How Leaders

create Engaged Employees

Good Manager Vs Great Leader

Page 4: List of Training Interventions - Prakashrai.com Interventions by XED.pdf · Business & Workplace Etiquettes Civility In Workplace - Body Language & Grooming for work Place Designing

Communicating with Diplomacy & Tact

Leadership & Change Management - Do not Dictate it,

Inspire it!

Leadership through Self-Awareness & Spirituality

Leadership language - Internal & External

conversations

Running and Chairing Effective Meetings

Stepping-up to Leadership - 1st time Manager

Strategic Communication for Leaders

Strategic Leadership (Out-Bound-Training)

Page 5: List of Training Interventions - Prakashrai.com Interventions by XED.pdf · Business & Workplace Etiquettes Civility In Workplace - Body Language & Grooming for work Place Designing
Page 6: List of Training Interventions - Prakashrai.com Interventions by XED.pdf · Business & Workplace Etiquettes Civility In Workplace - Body Language & Grooming for work Place Designing

Creating an Environment of Service Excellence

Customer Service Best Practices for E-commerce Companies

Customer Service through effective problem-solving

Great Customer Service Comes from the Heart

Handling Challenging & Irate Customers

How to quickly calm an upset customer

How to Deliver Exceptional Value to Today's Busy Customer

Listening – Sure shot way to Customer Service Superstar

Page 7: List of Training Interventions - Prakashrai.com Interventions by XED.pdf · Business & Workplace Etiquettes Civility In Workplace - Body Language & Grooming for work Place Designing

Managing Customer Expectations

Powerful Phrases for Effective Customer Service

Saying no OR Refusing Graciously with Tact

Shock & Awe Service – Going extra mile for the WOW effect.

The A+ Service Agent: Confidence & Professionalism

20 Essential Communication Skills for Giving Better Service

The power of Respect, Apology & being Friendly.

Transforming Customer Complaints into Opportunities

Would you want to be served by you?

Page 8: List of Training Interventions - Prakashrai.com Interventions by XED.pdf · Business & Workplace Etiquettes Civility In Workplace - Body Language & Grooming for work Place Designing
Page 9: List of Training Interventions - Prakashrai.com Interventions by XED.pdf · Business & Workplace Etiquettes Civility In Workplace - Body Language & Grooming for work Place Designing

Conducting Effective & Productive Meetings (Group & ‘1-to-1’)

De-Stress Work & Life Stresses towards Personal Effectiveness

Create Your Work-Life Breakthrough

Delegation & Follow-Up: The Art of Delegating Effectively

Prioritizing and Overcoming Procrastination

Work Ethics - Productivity, Results & Impact

Dream Big, Focus Small: S.M.A.R.T. Goal Setting & Action Planning

Personal Empowerment & Commitment At Work - Initiative, Accountability & Being Responsible

My Work – More Effective, More Efficient, My Life – More Fulfilling, More Meaningful

Page 10: List of Training Interventions - Prakashrai.com Interventions by XED.pdf · Business & Workplace Etiquettes Civility In Workplace - Body Language & Grooming for work Place Designing

My Work – More Effective, More Efficient, My Life – More

Fulfilling, More Meaningful

Where did all the Time go? – Managing, Prioritizing &

Organizing tasks.

Taming Time – Controlling Time Leaks & Creating

Uninterrupted Time

Writing Effective E-Mails & The Legal Face of E-Mail

ZERO Inbox - Managing Your Inbox

Page 11: List of Training Interventions - Prakashrai.com Interventions by XED.pdf · Business & Workplace Etiquettes Civility In Workplace - Body Language & Grooming for work Place Designing
Page 12: List of Training Interventions - Prakashrai.com Interventions by XED.pdf · Business & Workplace Etiquettes Civility In Workplace - Body Language & Grooming for work Place Designing

ABCs of Performance Appraisals

Performance Reviews That Motivate

Employee Feedback & Constructive Criticism

Hiring for Success: Behavioral Interviewing

Techniques

Induction, On-Boarding & Effective On-The-Job

Training

Succession Planning for Your Managers, by your

Managers

Talent Management--Finding & Keeping the best

Page 13: List of Training Interventions - Prakashrai.com Interventions by XED.pdf · Business & Workplace Etiquettes Civility In Workplace - Body Language & Grooming for work Place Designing
Page 14: List of Training Interventions - Prakashrai.com Interventions by XED.pdf · Business & Workplace Etiquettes Civility In Workplace - Body Language & Grooming for work Place Designing

Train-the-Trainer - Inspire, Motivate and Educate

Training Vs. Facilitation – The Impact Factor

Using Activities to Make Training Fun

Designing & Executing Experiential Trainings

Content Development & Instruction Design

Essentials of Brain-Based & Learner Centric Training

Pedagogy & Learning Mechanisms

Strategic Management of Training Needs

Building an Internal Training Eco-System

Page 15: List of Training Interventions - Prakashrai.com Interventions by XED.pdf · Business & Workplace Etiquettes Civility In Workplace - Body Language & Grooming for work Place Designing
Page 16: List of Training Interventions - Prakashrai.com Interventions by XED.pdf · Business & Workplace Etiquettes Civility In Workplace - Body Language & Grooming for work Place Designing

Business & Workplace Ethics - Ethical Dilemmas

and the Law

Business & Workplace Etiquettes

Civility In Workplace - Body Language & Grooming

for work Place

Designing an appealing & impactful Presentation

Documenting & Presenting to Management/Boss

Ethical & Accountable Telework/Telecommuting

Page 17: List of Training Interventions - Prakashrai.com Interventions by XED.pdf · Business & Workplace Etiquettes Civility In Workplace - Body Language & Grooming for work Place Designing
Page 18: List of Training Interventions - Prakashrai.com Interventions by XED.pdf · Business & Workplace Etiquettes Civility In Workplace - Body Language & Grooming for work Place Designing

Advanced Selling Skills

Cold-Calling & Building New Clientele

Communication Skills for Sales Professionals

Compelling Sales Presentations

Consultative Selling Process

Grabbing the Low Hanging Fruit

High Impact Sales

Page 19: List of Training Interventions - Prakashrai.com Interventions by XED.pdf · Business & Workplace Etiquettes Civility In Workplace - Body Language & Grooming for work Place Designing

High Impact Telesales & Cold Calling

Influencing & Persuasion Skills for Closures

Key Account Management

Negotiating towards a close

Overcoming Objections to Nail the Sale

Prospecting for Leads like a Pro

Resilient Leadership for Sales Management

Sales Leadership Attitude

Page 20: List of Training Interventions - Prakashrai.com Interventions by XED.pdf · Business & Workplace Etiquettes Civility In Workplace - Body Language & Grooming for work Place Designing
Page 21: List of Training Interventions - Prakashrai.com Interventions by XED.pdf · Business & Workplace Etiquettes Civility In Workplace - Body Language & Grooming for work Place Designing

Employee engagement workshop for

executives

Igniting Workplace Enthusiasm

Individual Values Vs Organizational Values

Replace Workplace Negativity with Enthusiasm

Workplace Bullying & Violence

Creating an Engaged Work Environment for

Peak Performance

Defining Harassment & its Implications

Page 22: List of Training Interventions - Prakashrai.com Interventions by XED.pdf · Business & Workplace Etiquettes Civility In Workplace - Body Language & Grooming for work Place Designing

Preventing & Responding to Harassment

Facilitating an environment conducive for open

communication

Generation Gap: Closing the Generation Gap in

the Workplace

Workplace Harassment: What It is and What to

Do About It

How to Manage Anger and Violence in the

Workplace

Page 23: List of Training Interventions - Prakashrai.com Interventions by XED.pdf · Business & Workplace Etiquettes Civility In Workplace - Body Language & Grooming for work Place Designing
Page 24: List of Training Interventions - Prakashrai.com Interventions by XED.pdf · Business & Workplace Etiquettes Civility In Workplace - Body Language & Grooming for work Place Designing

Communication Strategies for Promoting Team Effectiveness

Effective Teams – The key to Success

Facilitating Team Problem Solving: Leading teams to solutions

Motivating and Engaging Employees

Team Building Essential for Leaders

Team Building for New Actions & New Results

Team Building: Developing High Performance Teams

Teams to Sustain Powerful Corporate Culture

Strategic Team Building Games & Activities

Collaborative Decision Making: Growing ideas as a team

Page 25: List of Training Interventions - Prakashrai.com Interventions by XED.pdf · Business & Workplace Etiquettes Civility In Workplace - Body Language & Grooming for work Place Designing
Page 26: List of Training Interventions - Prakashrai.com Interventions by XED.pdf · Business & Workplace Etiquettes Civility In Workplace - Body Language & Grooming for work Place Designing

Positive Affirmations & Attitudes for Excellence

Put your dreams to test - Discovering Your Strengths

Controlling Anger Before It Controls You

Emotional & Social Intelligence at Work

Inner Will & Inner Strength to help others

Language and the Pursuit of Happiness

Self Esteem and Confidence Building

Anger Management: Understanding Anger - Yours &

Others'

Page 27: List of Training Interventions - Prakashrai.com Interventions by XED.pdf · Business & Workplace Etiquettes Civility In Workplace - Body Language & Grooming for work Place Designing
Page 28: List of Training Interventions - Prakashrai.com Interventions by XED.pdf · Business & Workplace Etiquettes Civility In Workplace - Body Language & Grooming for work Place Designing

ABCs of Effective Supervision

Business Writing That Works - Memos, e-Mail,

Notices, Announcements etc.

Telephone & Reception Skills

The Minute Taker's Workshop

Secretarial Excellence

Essential Managerial & Supervisory Skills for

Frontline/Field Staff

Practical Time Management for Secretaries& PA's

Report Writing & Professional Documentation for

Secretaries& PA's

Page 29: List of Training Interventions - Prakashrai.com Interventions by XED.pdf · Business & Workplace Etiquettes Civility In Workplace - Body Language & Grooming for work Place Designing
Page 30: List of Training Interventions - Prakashrai.com Interventions by XED.pdf · Business & Workplace Etiquettes Civility In Workplace - Body Language & Grooming for work Place Designing

Innovation @ Work – Breathing life in

Daily Tasks

Harnessing your Team’s Creative Energy

Building Creative Organizations

Identifying Enemies of Ideas &

Innovation

Defining Innovation & Determining Your

PoV

Managing Team Creativity

Overcoming the Pattern of Silo Based

thinking/ behavior

Page 31: List of Training Interventions - Prakashrai.com Interventions by XED.pdf · Business & Workplace Etiquettes Civility In Workplace - Body Language & Grooming for work Place Designing
Page 32: List of Training Interventions - Prakashrai.com Interventions by XED.pdf · Business & Workplace Etiquettes Civility In Workplace - Body Language & Grooming for work Place Designing

• Building Relationships: to Get Things Done

• Convert internal competition in to friends

• Getting Along in the Workplace

• Getting Stuff Done - Getting Results Without Authority

• Giving and Receiving Constructive Feedback

• How to Positively Impact the Lives of Others

• Persuasive Appeals & Appreciative Inquiry

• Socializing at Work - Getting Personal, Professionally!

• The Art of In-Person Conversations - People Styles Model

• Transactional Analysis in Relationships

• Understanding Behavioral Intentions

Page 33: List of Training Interventions - Prakashrai.com Interventions by XED.pdf · Business & Workplace Etiquettes Civility In Workplace - Body Language & Grooming for work Place Designing
Page 34: List of Training Interventions - Prakashrai.com Interventions by XED.pdf · Business & Workplace Etiquettes Civility In Workplace - Body Language & Grooming for work Place Designing

• Problem Solving & Decision Making (PSDM)

• Creative Problem Solving & Productive Thinking

• Managing Conflict in Workplace

• Internal Competition & Office Politics

• Having Difficult Conversations & Disagree Agreeably

• Be Assertive: Reduce stress, communicate better

• Dealing with Challenging People and Times

• Getting Results Without Authority

• Negotiations: A Human Relations Approach

• Empowered Negotiations: Play to win/win

• Negotiating with Coworkers

Page 35: List of Training Interventions - Prakashrai.com Interventions by XED.pdf · Business & Workplace Etiquettes Civility In Workplace - Body Language & Grooming for work Place Designing
Page 36: List of Training Interventions - Prakashrai.com Interventions by XED.pdf · Business & Workplace Etiquettes Civility In Workplace - Body Language & Grooming for work Place Designing

• WorkTalk – Impactful Workplace Communications

• Everyone Communicates Few Connect

• Transactional Analysis & Active Listening

• The art of 'How You Say It' & 'how you phrase it'

• Email & Telephonic Communications - Etiquettes & Pitfalls

• Giving Constructive Feedback/Criticism

• Communicating Tough/Sticky Topics with Diplomacy and Tact

• How to Disagree without Damaging Relationships

• Presentations that Influence People

• Speaking in Public with Confidence

• Voice Effectiveness and Accent Neutralization

Page 37: List of Training Interventions - Prakashrai.com Interventions by XED.pdf · Business & Workplace Etiquettes Civility In Workplace - Body Language & Grooming for work Place Designing
Page 38: List of Training Interventions - Prakashrai.com Interventions by XED.pdf · Business & Workplace Etiquettes Civility In Workplace - Body Language & Grooming for work Place Designing

Rejuvenate in nature for refreshing new mindset

Developing Team-spirit

Discovering Human side of your colleagues

Corporate bonding & Strategic brainstorms

Adventure Sports for cohesive-productive teams

Management Development Camps

Conference Alive - a four hour session to Annual

Conferences, Dealer Meets, or such get-togethers.

Page 39: List of Training Interventions - Prakashrai.com Interventions by XED.pdf · Business & Workplace Etiquettes Civility In Workplace - Body Language & Grooming for work Place Designing

Leadership trekking - collective strive for summit

Backpacking, Trekking & Rock climbing

Bungy Jumping & Giant Swing

Flying Fox, Zip-Lining & Rappelling

Nature walks, Wildlife Safaris & Bird Watching

River & Valley Crossing, Cliff Jumping

Riverside Camping & River Rafting

Zorbing, Mountain Biking & Body Surfing

Page 40: List of Training Interventions - Prakashrai.com Interventions by XED.pdf · Business & Workplace Etiquettes Civility In Workplace - Body Language & Grooming for work Place Designing

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