linking edt to rms to allow 2- way communication with gps martin paxton it programme manager dudley...
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Linking EDT to RMS to Allow 2-Way Communication with GPs
Martin Paxton
IT Programme Manager
Dudley Group NHS Foundation Trust
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Overview• Where to start
• About Dudley Group
• Why we selected Docman Hub
• Why we selected Docman RMS
• Use of Docman Hub
• Use of Docman RMS
• Our experience and developments in Dudley
• Questions
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Where to Start
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The Dudley Group NHS Foundation Trust• Serve a population of around 450,000
• Via an Acute Hospital and 2 Outpatient Centres
• Carried out over 500,000 outpatient contacts
• Treated 100,000 patients in Emergency
• Delivered around 5000 babies
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Why we selected Docman Hub• Current process for sending information to GPs is;
• Electronic Discharge Letters
• Printed GP Outpatient Discharge Letters
• Printed Results
• Desired route is electronic direct to GPs Docman instances
• This can be achieved in a number of ways by using;• NHS.net email addresses
• An interface engine
• Docman Hub
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Why we selected Docman RMS• Current Process for receiving referrals is;
• Fax
• Printed Letters
• Choose and Book
• Desired route is electronic direct from GPs• Electronic Form
• Choose and Book
• Allows the Trust to use the Workflow Manager within RMS
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Use of Docman Hub
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Dudley Group
Docman Hub
GP Practices
Docman Hub
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Dudley Group
Docman Hub
GP Practices
Docman Hubs
GP Practices
GP Practices
GP Practices
Docman Hub extended
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Use of Docman RMS
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Migrating from Paper to EDMPatients Capture & Digitize
Postal Service
Fax
ScannerCorrespondence
LAB
Invoice
MRI, X-Ray
Etc.
Admission Forms
Assessment Forms
Channels E H R
Point of Care
Physicians
Doctors
Nurses
Administration
GP‘s, CCG‘s etcInbox
Fax Server Classification& Extraction
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Dudley Group
Docman Hub
GP Practices
Docman RMS
Docman EDT to RMS
Referral Flow
ScannerCorrespondence
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Dudley Group
Docman Hub
GP Practices
Docman RMS
Dudley Community Services
Docman RMS
Referral Flow
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Dudley Group
Docman Hub
GP Practices
Docman RMS
Dudley Community Services
Docman RMS
Choose & Book v2
Referral Flow
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Docman RMS for Clinicians• One location to grade all referrals
• Workflow around escalation or transfer to colleague
• Ability for multidisciplinary teams to view information
• Ability to review the quality of referrals received from GPs
• Allows the Trust to work with the CCG on the referral process
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Experience and Developments in Dudley
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The Overall Picture in Dudley• At Dudley we are looking at the whole clinical experience of systems and
how EDM, EPR, Primary Care, Secondary Care information blurs when treating a patient.
• How can we get the relevant information about a patient to any clinician treating them?
• We are looking at;
• Full integration between GPs and Secondary Care across contracted CCGs for the transmission of electronic documentation – referrals, discharge summaries etc
• Use of advanced portal technologies to provide information views to both Patients and GPs
• Integration of systems into a unified view so that clinicians move seamlessly between EDM, EPR, reporting etc.
• The move to a CRM solution that will allow the Trust to progress
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Dudley Health EconomyDudley Health Economy
AcuteAcute CommunityCommunity Primary CarePrimary Care Social careSocial care
Tele-healthTele-health
PatientPatient
Messaging Gateway
Secure cloud
EDS, OP Letters, A&ECopy letters for patientsAlerting, radiology,Appointment letters,Patient satisfaction
Referrals, Disease register,Medical record,Appointments, Surveys
Health visitor summary,District nurses summary,Wound monitoring, single assessment
Referrals, delayed Discharges,Single assessment
Self care, advice,Vital signs recordingSkype, loyalty points
Patient PortalPatient Portal
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Any Questions?