limited 10 year motor warranty...limited 5 year warranty: if you have one of the following...
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Limited 10 Year Motor Warranty:
If you have one of the following appliances, use the 5 year and 10 year form:
10X UltraLight Speed Dryer (Black)
10X UltraLight Speed Dryer (Purple)
Limited 5 Year Warranty:
If you have one of the following appliances, use the 60 month form:
PowerLight Pro Dryer
Whisper Light Pro Dryer
OnePass 1” Iron
OnePass 1.5” Iron
RTX450 1.25” Iron
10x Pro Styling Iron 1”
Limited 1 Year Warranty:
If you have one of the following appliances, use the 1 year form:
StyleSeries Style Dryer StyleSeries Style Wand StyleSeries Style Iron StyleWinder 1” StyleWinder 1.25” Travel Dryer Long Barrel Curling Iron 1” Long Barrel Curling Iron 1.25” Curl Expert Curling Iron 1” Eternity Wand 1” PowerDiva Dryer GoldPro Speed Dryer GoldPro Smoothing & Styling Iron 1”
GoldPro Smoothing & Styling Iron 1.5” GoldPro Curling Iron 1” GoldPro Curling Iron 1.25” GoldPro Wand 1” GoldPro Marcel 1” Ombre Iron 1” Sugar Skull Dryer Sugar Skull Iron 1.5” Street Art Dryer Street Art Iron 1”
Agave Vapor Iron Warranty:
If you have one of the following appliances, use the 1 year form:
Healing Vapor Iron 1.25”
WARRANTY SERVICE CENTER ADDRESS
Bio Ionic Service Center
357 Mill Road
Staten Island, NY 10306
Send your tool postage-paid only. We recommend using a service with tracking ability. It takes 30-45 business days, from date of receipt at the Service Center, to receive a new
appliance from us. Missing information or lack of payment will cause delays to this timeline. We will only contact you in the event of a question. Bio Ionic Hotline 888.755.6834
BEFORE YOU SEND CHECKLIST
Remember to read and follow all instructions on your Bio Ionic® Warranty Request Form – front and
back. Take note of what is NOT covered under warranty and applicable fees.
Send all of the following:
Your appliance The appliance box, containing the UPC, is requested, but no longer required Free accessories do not need to be returned (e.g. Nozzles, Diffusers, and Brushes) A copy of your purchase receipt (ORIGINALS ARE NOT RETURNED) Your completed warranty request form Place and date of purchase marked clearly on your receipt Description of the problem with your appliance Payment of your warranty fee –Credit cards are only accepted. Do not send cash, checks or
money orders, these will not be accepted nor returned.
Legal Rights
This warranty gives you specific legal rights, and you may also have other rights, which may vary from
state to state in USA and Canada.
ANY IMPLIED WARRANTIES, OBLIGATIONS, OR LIABILITIES, INCLUDING BUT NOT LIMITED TO THE
IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE
LIMITED IN DURATION TO THE TWELVE OR SIXTY MONTH DURATION OF THIS WRITTEN LIMITED
WARRANTY. IN NO EVENT SHALL BIO IONIC BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY, EXPRESS OR IMPLIED,
WHATSOEVER.
For information
Professional Hair Stylists call: 323-525-3001
Consumers call: 888-755-6834
For warranty information call: 323-525-3001
For Educational Support: [email protected]
For Information or Customer Service: [email protected]
For Sales: [email protected]
Manufacturers’ warranties may not apply in all cases, depending on factors such as use of the product,
where the product was purchased, or who you purchased the product from. Please review the warranty
carefully, and contact the manufacturer if you have any questions.