light-weight user testing for the design of online instructional materials
TRANSCRIPT
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Light‐WeightUserTes.ngforthedesignofonlineinstruc.onalmaterials
RachaelGilg,Interac0veDeveloper
CarlBlyth,DirectorTexasLanguageTechnologyCenter
CollegeofLiberalArtsTheUniversityofTexasatAus.n
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Light‐WeightUserTes.ng
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Light‐WeightUserTes.ng
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Light‐WeightUserTes.ng
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User‐CenteredDesign
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UsabilityTes0ng
PersonasCardSor.ng
FocusGroupsSurveys
Func.onalTes.ng,SiteAnaly.cs
SurveysInterviews
User‐CenteredDesign
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BasicCharacteris.csofUsabilityTes.ng
“Think Aloud” Protocol
Real Tasks
Real Users
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BeyondUsability:FacetsofUserExperience
Source: Peter Morville http://semanticstudios.com
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WhydoweneedUserTes.ng?
Can’twejustaskuserswhattheythinkaboutoursite?
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CaseStudy:Rockin’Russian
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Rockin’RussianTes.ngProcess
1. PlanningtheTest2. DesigningtheTest3. Conduc.ngtheTest4. Ac.ngontheResults
Let’slookatsomesamplematerials:hSp://coerll.utexas.edu/coerll_media/tutorials/usability.pdf
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PlanningtheTest
• PlantotestearlyandoUen
• Decideongoalsforthetes.ng
• Recruitusersthataremembersofyourtargetaudience(s)
• Expecttheunexpected
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DesigningtheTest
• Developtaskscenariosthatare– Realis.c– Simple– Tailoredtoyouraudience– Don’tuseleadinglanguage
• Developpre‐andpost‐testsurveysandinterviewques.ons
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Conduc.ngtheTest
• Ifpossible,havesomeoneimpar.al(notthedeveloper)administerthetest
• Setuptechnologyandhavepacketsready• Haveusersignawaiver• Orientthepar.cipantusingascript• Prompttheusertothinkaloud,butstayneutral• Administerpost‐testsurvey
• Followuponproblemareasduringinterview
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Ac.ngontheResults
• Compiledata• Iden.fyandpriori.zeissues• Brainstormsolu.ons
• Implementsolu.onsandre‐test
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Ques.ons?
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Ac.vity
• StarttheScreenflowapplica.onandbeginrecording.UsethetaskprovidedtointeractwiththeRockin’RussiansiteathSp://tltc.la.utexas.edu/rr
• Discussion:– Whatdoyouthinkofthetaskyouweregiven?
– Doyouseeanypoten.alproblemswithit?– Whatkindofresultsdoyouthinkyouwouldget?
– HowwouldyouimprovethetasktogetbeSerresults?
• DemoofScreenflowplaybackandedi.ngfunc.onality.