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<p>ORACLE INFORMATION-DRIVEN SUPPORTOracle Lifetime Support PolicyOracle Fusion Middleware</p> <p>Table of Contents</p> <p>Oracle Fusion Middleware Oracle Fusion Middleware Releases Application Development Tools Oracles Application Development Tools Oracle Application Grid Oracle Application Grid Releases Oracles Tangosol Coherence Releases Oracles Sun and Glassfish Application Server Releases Oracles Sun JDK Releases Business Intelligence Oracle Business Intelligence EE Releases Oracles Hyperion Releases Oracles HyperRoll Releases Oracles Siebel Technology Releases Oracles Siebel Applications Releases Master Data Management and Data Integrator Oracles GoldenGate Releases Oracle Data Integrator Releases Oracle Data Integrator (Formerly Sunopsis) Releases Oracles Sun Master Data Management and Data Integrator Releases Oracles Silver Creek Releases Enterprise 2.0 Oracle WebCenter Releases Oracle Enterprise Content Management Releases Oracles Stellent Releases (Enterprise Content Management) Oracles Captovation Releases (Enterprise Content Management) Oracles Sun Portal Releases Identity and Access Management Oracle Identity and Access Management Releases Oracles Bharosa Releases Oracles Passlogix Releases Oracles Bridgestream Releases Oracles Oblix Releases Oracles OctetString Releases Oracles Thor Technologies Xellerate Releases Oracles Sun Directory Services Releases Oracles Sun Identity and Access Management Releases SOA, EDA, Governance, and BPM Suite Oracle SOA, EDA, Governance, and BPM Suite Oracles Sun SOA Releases Application Integration Architecutre Oracles Application Integration Architecture Releases Oracles BEA Releases Oracles BEA Releases</p> <p>8 8 9 9 9 9 10 11 12 13 13 14 19 19 20 21 21 21 22 22 23 24 24 24 26 27 28 29 29 30 30 30 31 31 32 32 32 34 34 35 50 50 51 51</p> <p>Oracle Lifetime Support From Five Years to Forever</p> <p>Oracle Fusion Middleware</p> <p>Maximize your support investment, unlock the full value of your Oracle products, and control your upgrade strategywith the industrys leading support policy.</p> <p>Simple, predictable, flexible, and the most comprehensive support policy available, the Oracle Lifetime Support Policy helps drive your business success. Oracles industryleading support policy covers your entire technology environment, from database to middleware to applicationsan industry first, only from Oracle.</p> <p>Oracles Lifetime Support Policy also puts you in control of your upgrade strategy. Our flexible support policy stages make it easier for you to plan and budget for Oracles exclusive product upgrades. Youll enjoy continued peace of mind, knowing that well always be there to support your business. When its time to upgrade, youll have rights to major product releases, so you can benefit from Oracles technology leadership and keep pace with the world of business.</p> <p>Expect lifetime support. Expect control of your technology futurewith Oracles Lifetime Support Policy.</p> <p>Lifetime Support Policy, Coverage for Oracle Fusion Middleware Products April, 2011</p> <p>Page 5</p> <p>Oracle Lifetime Support:From Five Years to Forever</p> <p>Oracle Lifetime Support Policy</p> <p>With Oracle Support, you know up front and with certainty how long your Oracle products are supported. The Lifetime Support Policy provides access to technical experts for as long as you license your Oracle products and consists of three support stages: Premier Support, Extended Support, and Sustaining Support. It delivers maximum value by providing you with rights to major product releases so you can take full advantage of technology and product enhancements. Your technology and your business keep moving forward together. Premier Support provides a standard five-year support policy for Oracle Fusion Middleware products. You can extend support for an additional three years with Extended Support for specific releases or receive indefinite technical support with Sustaining Support.</p> <p>Premier Support As an Oracle customer, you can expect the best with Premier Support, our award-winning, nextgeneration support program. Premier Support provides you with maintenance and support for Oracle Fusion Middleware products for five years from their general availability date. You benefit from </p> <p>Major product and technology releases Technical support Access to My Oracle Support Updates, fixes, security alerts, data fixes, and critical patch updates Tax, legal, and regulatory updates Upgrade scripts Certification with most new third-party products/versions Certification with most new Oracle products</p> <p>Lifetime Support Policy, Coverage for Oracle Fusion Middleware Products April, 2011</p> <p>Page 6</p> <p>Extended Support Your technology future is assured with Oracles Extended Support. Extended Support lets you stay competitive, with the freedom to upgrade on your timetable. If you take advantage of Extended Support, it provides you with an extra three years of support for specific Oracle releases for an additional fee. You benefit from </p> <p>Oracle Applications Unlimited: The Choice Is Yours Oracle Applications Unlimited and the Lifetime Support Policy represent our commitment to deliver an Oracle Superior Ownership Experience by protecting and extending your investment through enhancements to the products and solutions you have licensed. Oracle Applications Unlimited gives you the option to do what is best for your business: continue to derive value from your existing applications or upgrade to next-generation Oracle Applications, such as those built on Oracle Fusion Middleware, when it makes business sense. The choice is yours.</p> <p>Major product and technology releases Technical support Access to My Oracle Support Updates, fixes, security alerts, data fixes, and critical patch updates Tax, legal, and regulatory updates Upgrade scripts Certification with most existing third-party products/versions Certification with most existing Oracle products</p> <p>Extended Support may not include certification with some new third-party products/versions.</p> <p>Sustaining Support Sustaining Support puts you in control of your upgrade strategy. When Premier Support expires, if you choose not to purchase Extended Support, or when Extended Support expires, Sustaining Support will be available for as long as you license your Oracle products. With Sustaining Support, you receive technical support, including access to our online support tools, knowledgebases, and technical support experts. You benefit from </p> <p>Major product and technology releases Technical support Access to My Oracle Support Fixes, updates, and critical patch updates created during the Premier Support stage Upgrade scripts created during the Premier Support stage</p> <p>Sustaining Support does not include </p> <p>New updates, fixes, security alerts, data fixes, and critical patch updates New tax, legal, and regulatory updates New upgrade scripts Certification with new third-party products/versions Certification with new Oracle products</p> <p>For more specifics on Premier Support, Extended Support, and Sustaining Support, please refer to Oracles Technical Support Policies.</p> <p>Lifetime Support Policy, Coverage for Oracle Fusion Middleware Products - April, 2011</p> <p>Page 7</p> <p>Lifetime Support Policy:Our Commitment to Deliver a Superior Ownership ExperienceSupport does not follow the Lifetime Support Policy. Unless otherwise noted, each stage of support is provided through the last day of the month noted on the included charts. For further information regarding specific releases, please refer to My Oracle Support, Sun Connection Service, Sun Spectrum Member Support Center, Sun Solve Online Program</p> <p>ORACLE FUSION MIDDLEWAREOracle Fusion Middleware is a portfolio of leading, standards-based and customer-proven software products that spans a range of tools and services from JEE and developer tools, to integration services, business intelligence, collaboration, and content management. This comprehensive and well-integrated family of products offers complete support for development, deployment, and management of ServiceOriented Architecture.</p> <p>Oracle Fusion Middleware ReleasesRelease 9iAS R2 9.0.2 9iAS R2 9.0.3 10g 9.0.4 10gR2 10.1.2.x * Content Management SDK 10gR2 Content Database 10gR2 10gR3 10.1.3x** 11gR1 (11.1.1.x) *** Portal 11gR1, Forms 11gR1, Reports 11gR1 and Discoverer 11gR1 (11.1.1.x) **** GA Date Apr 2002 Oct 2002 Dec 2003 Jan - Oct 2005 Jan - Oct 2005 Jan - Oct 2005 See below See below Jun 2009 Premier Support Ends Jul 2005 Jul 2005 Dec 2006 Dec 2011 Dec 2013 Dec 2013 See below See below Jun 2014 Extended Support Ends Not Available Not Available Dec 2008 Not Available Not Available Not Available See below See below Jun 2017 Sustaining Support Ends Jul 2008 Jul 2008 Dec 2009 Indefinite Indefinite Indefinite See below See below Indefinite</p> <p>*Includes: BPEL, InterConnect, B2B, Business Activity Monitoring, Discoverer, Reports, Forms, Portal, Internet Directory, Single Sign-On, Certificate Authority, Containers for J2EE, HTTP Server, Web Cache, Wireless and Developer Suite (Designer, Forms Builder, Reports Builder &amp; Discoverer Administrator) ** Includes everything installed with Fusion Middleware 10g R3 for example : Oracle Containers for J2EE, HTTP Server, SOA Suite, WebCenter Suite, Identity Management Suite and Data Integrator. For specific details for the product areas, refer to the respective sections in this document. To find where a section is, see the Table of Contents provided in beginning of this document. *** Includes everything installed with Fusion Middleware 11g R1 for example: WebLogic Server; HTTP Server, SOA, EDA, Governance, and BPM Suite; WebCenter Suite; Identity Management Foundation; Enterprise Content Management; and Application Development Framework. For specific details for the product areas, refer to the respective sections in this document. To find where a section is, see the Table of Contents provided in beginning of this document. ****Includes: Until December 2012, restricted use of Oracle Single Sign-on (10.1.4.x) &amp; Delegated Administration Services (10.1.4.x) working with Oracle Internet Directory 11gR1 for user authentication of Portal 11gR1 , Forms 11gR1 , Reports11gR1 and Discoverer 11gR1 application users. Customers are advised to migrate to Oracle Access Management 11gR1 as soon as it is certified with their particular product. For more-detailed information on bug fix and patch release policies, please refer to the Error Correction Support Policy on MyOracle Support . For previous versions of BEA products, refer to the Oracles BEA Release section.</p> <p>Lifetime Support Policy, Coverage for Oracle Fusion Middleware Products - April, 2011</p> <p>Page 8</p> <p>APPLICATION DEVELOPMENT TOOLSOracle offers the industry's most complete and integrated set of tools for application development, database development, and business intelligence to support any development approach, technology platform, or operating system.</p> <p>Oracles Application Development ToolsRelease JDeveloper 10gR3 10.1.3.x JDeveloper 11gR1 (11.1.1.x) Application Development Framework 10gR3 10.1.3.x Application Development Framework 11gR1 (11.1.1.x) NetBeans IDE 6.7.1 NetBeans IDE 6.8 NetBeans IDE 6.9 GA Date Jan 2006 Jun 2009 Jan 2006 Jun 2009 Not Available Not Available Jul 2010 Premier Support Ends Jun 2014 Jun 2014 Jun 2014 Jun 2014 Dec 2010 Dec 2014 Dec 2014 Extended Support Ends Jun 2017 Jun 2017 Jun 2017 Jun 2017 Not Available Dec 2017 Dec 2017 Sustaining Support Ends Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite</p> <p>ORACLE APPLICATION GRIDOracle Application Grid provides extreme and predictable application scalability and performance.</p> <p>Oracle Application Grid ReleasesRelease GA Date Premier Support Ends Extended Support Ends Sustaining Support Ends</p> <p>Oracle Application Grid 11gR1 ReleasesOracle WebLogic Server 11g R1(10.3.1 and higher)* TopLink 11gR1 (11.1.1.x) Oracle Coherence 3.6 Oracle JRockit 6 (1.6) 27.6.2 Oracle JRockit 28.x JRockit Mission Control 4.0.x JRockit Real Time 4.0 Virtual Assembly Builder 11.1.1.x Oracle Tuxedo 11.1.1.x Oracle Service Architecture Leveraging Tuxedo 11gR1 (11.1.1.2.0) Jun 2009 Nov 2009 Jun 2009 Jul 2010 Jun 2009 Apr 2010 Apr 2010 Apr 2010 Apr 2010 Apr 2010 Nov 2010 Jun 2014 Jun 2014 Jul 2015 Jun 2014 Jun 2014 Jun 2014 Jun 2014 Jun 2014 Apr 2016 Apr 2016 Jun 2017 Jun 2017 Jul 2017 Jun 2017 Jun 2017 Jun 2017 Jun 2017 Jun 2017 Apr 2018 Apr 2018 Indefinite</p> <p>IndefiniteIndefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite</p> <p>Lifetime Support Policy, Coverage for Oracle Fusion Middleware Products - April, 2011</p> <p>Page 9</p> <p>Oracle Application Grid Releases (continued)Premier Support Ends Extended Support Ends Sustaining Support Ends</p> <p>Release</p> <p>GA Date</p> <p>Oracle Application Grid 10gR3 ReleasesOracle Coherence 3.3 Oracle Coherence 3.4 Oracle Coherence 3.5 Oracle JRockit 6 (1.6) ** Oracle MessageQ 5.0 Oracle Tuxedo 10.3 (Including Jolt, TSAM, SALT)** Oracle Tuxedo Mainframe Adapters 10 ** Oracle WebLogic Operations Control 10.3 ** Oracle WebLogic Server 10.3 ** Oracle Workshop for WebLogic 10.3 ** Jun 2007 Sep 2008 Jun 2009 Apr 2007 Nov 1998 Jan 2009 Oct 2008 Oct 2008 Aug 2008 Aug 2008 Jun 2010 Dec 2011 Jun 2014 Jan 2014 TBD Jan 2015 Jan 2015 Jan 2014 Jan 2014 Jan 2014 Jun 2012 Dec 2013 Jun 2017 Jan 2017 TBD Jan 2017 Jan 2017 Jan 2017 Jan 2017 Jan 2017 Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite</p> <p>Oracle Containers for J2EE ReleasesOracle Containers for J2EE (OC4J) 10gR3 (10.1.3.x) *** TopLink 10gR3 10.1.3.x Jan - Oct 2006 Jan 2006 Jun 2014 Jun 2014 Jun 2017 Jun 2017 Indefinite Indefinite</p> <p>Oracle GlassFish Server ReleasesOracle GlassFish Server 3.0.x Dec 2009 Mar 2011 Dec 2014 Mar 2016 Dec 2017 Mar 2019 Indefinite Indefinite</p> <p>Oracle GlassFish Server 3.1 Oracle Web Tier ReleasesOracle HTTP Server 11.1.1.x Oracle WebCache 11.1.1.x Oracle Web Server 7.0.9 Oracle Web Proxy Server 4.0.14</p> <p>Jun 2009 Jun 2009 Jul 2010 Jun 2010</p> <p>Jun 2015 Jun 2014 Mar 2014 Mar 2014</p> <p>Jun 2017 Jun 2017 Mar 2017 Mar 2017</p> <p>Indefinite Indefinite Indefinite Indefinite</p> <p>* Includes: WebLogic Server 11gR1 (10.3.2 and higher) on JRockit Virtual Edition. ** For earlier releases of BEA products, please see Oracles BEA Releases table. Refer to MOS Doc ID 950131.1 for the implications of the Oracle Error Correction Policy and maintenance delivery on WLS 10gR3 (10.3.0). ***Includes: Containers for J2EE, HTTP Server, Application Server Control, Process Manager and Notification Server and Dynamic Monitoring Service</p> <p>Oracles Tangosol Coherence ReleasesRelease 2.5.1 3.0 3.1 3.2 GA Date May 2005 Jun 2005 Feb 2006 Oct 2006 Premier Support Ends Dec 2007 Dec 2007 Feb 2008 Oct 2008 Extended Support Ends Not Available Not Available Not Available Not Available Sustaining Support Ends Indefinite Indefinite Indefinite Indefinite</p> <p>Lifetime Support Policy, Coverage for Oracle Fusion Middleware Products - Apri...</p>