library and student support services management team
TRANSCRIPT
qualitycommunications
accommodation
security
Library and Student Support Services
team
• Helpdesks• careers building• Adsetts• Collegiate• Surrey/Owen
• key lists• constant• safety of staff/students• training• risk• emergencies• major incidents• incidents• scenarios - who to tell
• compliance• good practice• healthy community• learning spaces• sustainability
• project planning• follow up actions• updating sharepoint• note taking
• key message• updates to SHU• printed material• promoting the student experience• social media• digital signage• physical signage• sharepoint/staff intranet• wayfinding/expressions• marketing materials PR • have your say/ feedback• online web pages
• key message• updates to SHU• printed material• promoting the student experience• social media• digital signage• physical signage• sharepoint/staff intranet• wayfinding/expressions• marketing materials PR • have your say/ feedback• online web pages
• delivery of university corporate objectives
• operational plans - how teams fit together
• numbers/stats• key performance
indicators
• Alison W - Elsa• Ann - Elsa• Nuala - Claire• Mary - Hilja• Claire G - Elsa
processes & procedures
sharing what we know/ networking
meetings
diary support
strategic planning
partnerships and stakeholders
estates and facilities
IT operational/senior managers
student experiencemanagers
HR
telecomms
finance
marketing
corporate comms
security
student union
secretariat
new LSSS teams
faculty helpdeskmanagers
students