library and student support services management team

1
quality communications accommodation security Library and Student Support Services team Helpdesks careers building Adsetts Collegiate Surrey/Owen key lists constant safety of staff/students training risk emergencies major incidents incidents scenarios - who to tell compliance good practice healthy community learning spaces sustainability project planning follow up actions updating sharepoint note taking key message updates to SHU printed material promoting the student experience social media digital signage physical signage sharepoint/staff intranet wayfinding/expressions marketing materials PR have your say/ feedback online web pages key message updates to SHU printed material promoting the student experience social media digital signage physical signage sharepoint/staff intranet wayfinding/expressions marketing materials PR have your say/ feedback online web pages delivery of university corporate objectives operational plans - how teams fit together numbers/stats key performance indicators Alison W - Elsa Ann - Elsa Nuala - Claire Mary - Hilja Claire G - Elsa processes & procedures sharing what we know/ networking meetings diary support strategic planning partnerships and stakeholders estates and facilities IT operational/ senior managers student experienc manager HR telecomms finance marketing corporate comms security student unio secretaria new LSSS teams faculty helpdes manager students

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Page 1: Library and Student Support Services management team

qualitycommunications

accommodation

security

Library and Student Support Services

team

• Helpdesks• careers building• Adsetts• Collegiate• Surrey/Owen

• key lists• constant• safety of staff/students• training• risk• emergencies• major incidents• incidents• scenarios - who to tell

• compliance• good practice• healthy community• learning spaces• sustainability

• project planning• follow up actions• updating sharepoint• note taking

• key message• updates to SHU• printed material• promoting the student experience• social media• digital signage• physical signage• sharepoint/staff intranet• wayfinding/expressions• marketing materials PR • have your say/ feedback• online web pages

• key message• updates to SHU• printed material• promoting the student experience• social media• digital signage• physical signage• sharepoint/staff intranet• wayfinding/expressions• marketing materials PR • have your say/ feedback• online web pages

• delivery of university corporate objectives

• operational plans - how teams fit together

• numbers/stats• key performance

indicators

• Alison W - Elsa• Ann - Elsa• Nuala - Claire• Mary - Hilja• Claire G - Elsa

processes & procedures

sharing what we know/ networking

meetings

diary support

strategic planning

partnerships and stakeholders

estates and facilities

IT operational/senior managers

student experiencemanagers

HR

telecomms

finance

marketing

corporate comms

security

student union

secretariat

new LSSS teams

faculty helpdeskmanagers

students