libraries through the looking-glass
DESCRIPTION
Libraries Through the Looking-Glass. Roy Tennant California Digital Library. “But I don’t want to go among mad people,” Alice remarked. “Oh, but you can’t help that,” said the Cat: “we’re all mad here. I’m mad. You’re mad.” “How do you know I’m mad?” said Alice. - PowerPoint PPT PresentationTRANSCRIPT
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Roy TennantCalifornia Digital LibraryRoy TennantCalifornia Digital Library
Libraries Through the Looking-Glass
Libraries Through the Looking-Glass
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“But I don’t want to go among mad people,” Alice remarked.
“Oh, but you can’t help that,” said the Cat: “we’re all mad here. I’m mad. You’re mad.”
“How do you know I’m mad?” said Alice.
“You must be,” said the Cat, “or you wouldn’t have come here.”
“But I don’t want to go among mad people,” Alice remarked.
“Oh, but you can’t help that,” said the Cat: “we’re all mad here. I’m mad. You’re mad.”
“How do you know I’m mad?” said Alice.
“You must be,” said the Cat, “or you wouldn’t have come here.”
My Perspective
• Academic public service • No sacred cows• Optimism tinged with reality• Humor helps
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EpisodesEpisodes
What Most Users WantDoing More, and BetterThe Next Bib ThingMetasearchingWhatever Can We Do?
What Most Users WantDoing More, and BetterThe Next Bib ThingMetasearchingWhatever Can We Do?
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To find what they wantTo find as much or as little as they needTo experience as little pain as possibleTo not have their time wastedTo have the option to control their experience and make informed decisionsTo be effectively advised and assisted
To find what they wantTo find as much or as little as they needTo experience as little pain as possibleTo not have their time wastedTo have the option to control their experience and make informed decisionsTo be effectively advised and assisted
What Most Users Want*What Most Users Want*
* And what we should be able to give to them
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Doing More, and Better
Doing More, and Better
““Take some more tea,” the March Hare said to Alice, very earnestly.Take some more tea,” the March Hare said to Alice, very earnestly.
““I've had nothing yet,”' Alice replied in an offended tone, “so I can't I've had nothing yet,”' Alice replied in an offended tone, “so I can't
take more.’”take more.’”
““You mean you can't take less,” said the Hatter: “it's very easy to take You mean you can't take less,” said the Hatter: “it's very easy to take
more than nothing.”more than nothing.”
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User Hostile InterfacesUser Hostile Interfaces
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3 = first edition;2 = second edition
The Multiple Record Problem
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FRBR to the RescueFRBR to the Rescue
FRBR: Functional Requirements of Bibliographic Records, from IFLAA recasting of bibliographic description into levels:
Work Expression (eg., translations)Manifestation (e.g., editions)Item (e.g., copies)
Provides a method to merge related records into a more reasonable screen displayOCLC, RLG, and others are experimenting with it
FRBR: Functional Requirements of Bibliographic Records, from IFLAA recasting of bibliographic description into levels:
Work Expression (eg., translations)Manifestation (e.g., editions)Item (e.g., copies)
Provides a method to merge related records into a more reasonable screen displayOCLC, RLG, and others are experimenting with it
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Going Beyond the Card Catalog
Going Beyond the Card Catalog
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The Next Bib
Thing
The Next Bib
Thing
“Curioser and curioser!” cried Alice.
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The MarcRecord
'Twas internet, and the slithy tovesDid google and yahoo in the wabe:All mimsy were the catalogers,and the library directors outgrabe.
"Beware the MarcRecord, my son!The jaws that bite, the claws that
catch!Beware the AACR2, and shunThe frumious Vendor!
He took his vorpal sword in hand:Long time the metadata foe he
sought--So rested by the bookdrop,And stood awhile in thought.
The MarcRecord
'Twas internet, and the slithy tovesDid google and yahoo in the wabe:All mimsy were the catalogers,and the library directors outgrabe.
"Beware the MarcRecord, my son!The jaws that bite, the claws that
catch!Beware the AACR2, and shunThe frumious Vendor!
He took his vorpal sword in hand:Long time the metadata foe he
sought--So rested by the bookdrop,And stood awhile in thought.
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And, as in cataloger thought he stood,
The MarcRecord, with eyes of flame,Came whiffling through the tulgey
wood,And burbled as it came!
One, two! One, two! And through and through
The vorpal blade went snicker-snack!
He left it dead, and with its head He went galumphing back.
"And has thou slain the MarcRecord?Come to my arm, my beamish boy!O frabjous day! On METS! On MODS!He chortled in his joy.
'Twas internet, and the slithy tovesDid google and yahoo in the wabe:All mimsy were the catalogers,and the library directors outgrabe.
And, as in cataloger thought he stood,
The MarcRecord, with eyes of flame,Came whiffling through the tulgey
wood,And burbled as it came!
One, two! One, two! And through and through
The vorpal blade went snicker-snack!
He left it dead, and with its head He went galumphing back.
"And has thou slain the MarcRecord?Come to my arm, my beamish boy!O frabjous day! On METS! On MODS!He chortled in his joy.
'Twas internet, and the slithy tovesDid google and yahoo in the wabe:All mimsy were the catalogers,and the library directors outgrabe.
* With profuse and abject apologies to Lewis Carroll
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Taking a Step Back…Taking a Step Back…
Without preconceptions, what do we really need?We need more than a format, and rules for using that formatWe need an infrastructure that will enable us to do many things we haven’t even imagined yet (see latest issue of Library Hi Tech)
Without preconceptions, what do we really need?We need more than a format, and rules for using that formatWe need an infrastructure that will enable us to do many things we haven’t even imagined yet (see latest issue of Library Hi Tech)
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MetasearchingMetasearching
“Let's fight till six, and then have dinner,” said Tweedledum.“Very well,” the other said, rather sadly: “and she can watch us--only
you'd better not come very close,” he added: “I generally hit every thing I can see--when I get really excited.”
“And I hit everything within reach,” cried Tweedledum, “whether I can see it or not!”
“Let's fight till six, and then have dinner,” said Tweedledum.“Very well,” the other said, rather sadly: “and she can watch us--only
you'd better not come very close,” he added: “I generally hit every thing I can see--when I get really excited.”
“And I hit everything within reach,” cried Tweedledum, “whether I can see it or not!”
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The ProblemThe Problem
Most users do not care where the information they need comes from, or who provides it…nor should they have to
But our systems presently require them to know how to:
Find the appropriate choicesSelect one or moreUse the unique search options for each
How can we create systems that minimize what the user needs to know to get what they want?
Most users do not care where the information they need comes from, or who provides it…nor should they have to
But our systems presently require them to know how to:
Find the appropriate choicesSelect one or moreUse the unique search options for each
How can we create systems that minimize what the user needs to know to get what they want?
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The Promise of MetasearchingThe Promise of Metasearching
The “Holy Grail” of resource discovery: simple to use one-stop shoppingThe simplification of a formerly complex activity (put the complexity in the back end, not the front)Allows the user to focus on evaluating results, not figuring out where to search
The “Holy Grail” of resource discovery: simple to use one-stop shoppingThe simplification of a formerly complex activity (put the complexity in the back end, not the front)Allows the user to focus on evaluating results, not figuring out where to search
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PrinciplesPrinciples
Only librarians like to search, everyone else likes to findAll things being equal, one place to search is better than more“Good enough” is the sum of gain minus pain; users aren’t lazy, they’re humanThe size of a result set isn’t as important as how it is presented (“the Google lesson”)
Only librarians like to search, everyone else likes to findAll things being equal, one place to search is better than more“Good enough” is the sum of gain minus pain; users aren’t lazy, they’re humanThe size of a result set isn’t as important as how it is presented (“the Google lesson”)
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Metasearching TodayMetasearching Today
One-stop shoppingBroad subject categories with many databases eachMany false hitsPoor or non-existent ranking
One-stop shoppingBroad subject categories with many databases eachMany false hitsPoor or non-existent ranking
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Metasearching TomorrowMetasearching Tomorrow
Tailored portals for specific user needs or topic areasTargets created by libraries for specific purposes (e.g., focused crawling of web sites, harvesting of repositories)Useful results ranking and/or clusteringDynamic selection of sources based on user query
Tailored portals for specific user needs or topic areasTargets created by libraries for specific purposes (e.g., focused crawling of web sites, harvesting of repositories)Useful results ranking and/or clusteringDynamic selection of sources based on user query
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Whatever Can We Do?Whatever Can We Do?
“Now here, you see, it takes all the running
you can do, to keep in the same place. If you want to get somewhere else, you must run at least twice as fast as that!”
“Now here, you see, it takes all the running
you can do, to keep in the same place. If you want to get somewhere else, you must run at least twice as fast as that!”
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Whatever Can We Do?: Directors
Whatever Can We Do?: Directors
“The dogmas of the quiet past are inadequate to the stormy present.” A. LincolnRead out of our profession (e.g., Business 2.0, Fast Company, etc.)Hire for personality traits (e.g., love of learning) rather than specific skills or experienceHelp staff to constantly retoolUse standing committees for communication and decision-making, and project teams for actual work
“The dogmas of the quiet past are inadequate to the stormy present.” A. LincolnRead out of our profession (e.g., Business 2.0, Fast Company, etc.)Hire for personality traits (e.g., love of learning) rather than specific skills or experienceHelp staff to constantly retoolUse standing committees for communication and decision-making, and project teams for actual work
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Whatever Can We Do?: Staff
Whatever Can We Do?: Staff
Take responsibility for our own learningLearn as we breatheStrive for flexibility; thrive on uncertaintyMake strategic learning decisionsShare ideas; use wireframes and prototypesRead in and out of the professionNever move at the speed of the organization!
Take responsibility for our own learningLearn as we breatheStrive for flexibility; thrive on uncertaintyMake strategic learning decisionsShare ideas; use wireframes and prototypesRead in and out of the professionNever move at the speed of the organization!
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Alice had begun to think that very few things indeed were really impossible.
Alice had begun to think that very few things indeed were really impossible.