lgfl exchange email

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LGfL Managed Email Services Brian Durrant Chief Executive London Grid for Learning

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Page 1: LGfL Exchange Email

LGfL ManagedEmail Services

Brian DurrantChief Executive

London Grid for Learning

Page 2: LGfL Exchange Email

StaffMail

Page 3: LGfL Exchange Email

StaffMail

• For Staff, Governors and Admin• Delivered in conjunction with Atomwide• Dual Hosted (Telehouse and Park Royal)• Fault Tolerant & Resilient• Full Exchange 2007 Functionality• 5GB Mailbox Limit• Max 20MB Email Size inc. attachments• Provided ‘free’ to LGfL Schools

Page 4: LGfL Exchange Email

StaffMail Features

• Personal and shared calendaring • Personal and shared address books • Accessible via:

– MS Outlook – MS Outlook Web Access – Outlook Mobile Access (compatible PDA or

m’phone)

• POP3, SMTP, IMAP protocols supported, and mail forwarding

Page 5: LGfL Exchange Email

StaffMail Login Screen

• Access to StaffMail is via LGfL USO

Page 6: LGfL Exchange Email

StaffMail Outlook Web Access

Page 7: LGfL Exchange Email

StaffMail & MailProtect

• All email scanned for viruses, spam and inappropriate content by LGfL MailProtect.

• Staff can control spam including access to

spam release, email spam digest reporting, and email in/out reporting.

Page 8: LGfL Exchange Email

StaffMail on-line identity & domains• By default each user will receive an email

address based upon their USO account name with a domain name of lgflmail.org

• For example, ‘John Smith’ may receive a USO user name of jsmit001.318 and an email address of [email protected]

• LAs may supply own domain (eg. lbwf.org) and this may be applied to all users in the LA

• Schools may supply their own domain name “schoolname.la.sch.uk” and to be applied to all of the users in the USO in their school

Page 9: LGfL Exchange Email

StaffMail Address Books

• Each user may add and delete entries from their own private address book

• a school staff member will see:– all staff at their school - only– all pupils at their school that are using LondonMail– the LA shared list

• a LA staff member will see:– school lists of staff– the LA shared list

Page 10: LGfL Exchange Email

LondonMail

Page 11: LGfL Exchange Email

LondonMail

• A Microsoft Live@edu service, branded LGfL, offered as a turn-key solution for use by pupils.

• highly availability web-mail service for curriculum use• inbound and outbound mail filtering by MicroSoft• protects against viruses, spam and inappropriate content• all inbound email also scanned for viruses, spam and

inappropriate content by LGfL MailProtect. • Exchange Functionality hosted by Microsoft in Dublin• 5GB Mailbox Limit• Max 20MB Email Size including Attachments• Provided ‘free’ to LGfL Schools

Page 12: LGfL Exchange Email

LondonMail Features

• Personal and shared calendaring • Personal address books • Accounts will be accessible via:

– MS Outlook – MS Outlook Web Access – Outlook Mobile Access (compatible PDA or

m’phone)• POP3, SMTP, IMAP protocols supported,

and mail forwarding

Page 13: LGfL Exchange Email

LondonMail Outlook Web Access

Page 14: LGfL Exchange Email

LondonMail - identities & domains

• each user is allocated an email address based upon their existing USO or new USOlite account name

• ‘John Smith’ receives jsmit001.318 and an email address of [email protected]

• As a Becta Accredited Internet Services Provider LGfL supports email address anonymity. As a requirement of accreditation, LGfL enables LAs and schools to reduce the risk to pupils by providing by default email addresses that protect pupils' anonymity

• An LA may choose to supply their own domain (lbwf.org) and this may be applied to all users in the LA

Page 15: LGfL Exchange Email

MailProtect

Page 16: LGfL Exchange Email

MailProtect

• Used in conjunction with LGfL StaffMail and LondonMail services

• MailProtect uses email filtering technology provided by Email Systems

• Dual Hosted (Telehouse and Park Royal)• Fault Tolerant & Resilient

Page 17: LGfL Exchange Email

Service Documentation

• The most current versions can be found on the LGfL Support website (http://support.lgfl.net)

• LGfL Managed Microsoft Exchange Email Service for Staff (StaffMail)

• LGfL Managed Microsoft Exchange Email Service for Pupils (LondonMail)

• LGfL Email Content Control (MailProtect)• USO Service Description• USO Service Datasheet• USO Service Pricing

Page 18: LGfL Exchange Email

Timelines

• 020 8255 5555 Support Number – Now!• StaffMail pilot users – 17 March 2008• StaffMail first LA – 31 March 2008• LondonMail test users – 21 April 2008• LondonMail pilot schools – 2 June 2008• LondonMail first LA – 24 July 2008• MailProtect – 17 March 2008• Full Production All Services – 3 September 2008

Page 19: LGfL Exchange Email

Migration from @mail

• LGfL @mail will cease service 31.10.08• Contact lists will be migratable• If full migration is required, use Synetrix

Email Hosting sync utility

Page 20: LGfL Exchange Email

Future

• StaffMail RIM (Blackberry) Access• LondonMail Shared Contact Lists

Page 21: LGfL Exchange Email

Finally….

New low-cost LGfL

support number

Page 22: LGfL Exchange Email

020 82 55 55 55

• Local call on 020 82 55 55 55• Same as 08700 63 64 65 (but cheaper!)• 08700 63 64 65 still operational• Help desk for StaffMail and LondonMail

Services are via Option 3

Page 23: LGfL Exchange Email

Microsoft Dublin Data Centre

Page 24: LGfL Exchange Email

LondonMail & USO-lite

• LGfL USOlite accounts may be provisioned for certain individual services, such as LGfL LondonMail. Where these have been provisioned, the account is restricted for use only with those designated services

• In the event of non USO account holders subscribing to multiple services that are supplied complete with a USOlite account, then the user may be able to use the same credentials for each service. USOlite accounts cannot access LGfL Shibboleth services such as Premium Content

• Should a user’s account be upgraded from USOlite to a full USO account as part of a school or LA USO purchase, the user will be able to retain their ‘-lite’ on line identity, with its functionality simply being upgraded automatically as part of the process

• USOlite accounts cannot be upgraded individually

Page 25: LGfL Exchange Email

Microsoft’s European Mega Data Centre at Grange Castle, Dublin

• Previous slide -Rendering of the finished data centre

• £250 million mostly automated plant• Total building footprint - 570,000 square

feet• 18.9 acre site

Page 26: LGfL Exchange Email

Similar Microsoft Data Centre under Construction