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Leveraging Semantic Technology for Improved Enterprise Search and Knowledge Discovery Leveraging Semantic Technology for Improved Enterprise Search and Knowledge Discovery Petroleum User Group Meeting, April 2006 Houston, TX Petroleum User Group Meeting, April 2006 Houston, TX

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Page 1: Leveraging Semantic Technology for Improved … · Leveraging Semantic Technology for Improved Enterprise Search and Knowledge Discovery Leveraging Semantic Technology for Improved

Leveraging Semantic Technology for Improved Enterprise Search and

Knowledge Discovery

Leveraging Semantic Technology for Improved Enterprise Search and

Knowledge Discovery

Petroleum User GroupMeeting, April 2006

Houston, TX

Petroleum User GroupMeeting, April 2006

Houston, TX

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OR

GIS as a part of an Integrated,

Dynamic Information Model

OR

GIS as a part of an Integrated,

Dynamic Information Model

Petroleum User GroupMeeting, April 2006

Houston, TX

Petroleum User GroupMeeting, April 2006

Houston, TX

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Why?Why?

Research, intelligence, life science, security, identity, energy (natural gas)

Selective and easy access to data, metadata and knowledge from anywhere, ability to annotate and relate, analyze and report

Use, share and re-process information assetsCollect project relevant data into application

independent projects (shoeboxes)Develop and test evolving models, pose hypothesis and

analyzeCapture “recipes” for knowledge transfer and re-use

..In dynamic (often spatially oriented) environments

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Expanding the Reach of GISExpanding the Reach of GIS

Dedicated users Periodic users – need familiar metaphors, integration with other applications/known environments and data and compelling reasons to use spatial data -

Google Earth

Google - Expectation that all information is searchable, transcends physical and application boundaries

Gmail – no explicit location for information. Flickr,.. Tagging metaphor gaining momentum

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Search and TagSearch and TagLimits of Web search today – lack

semantics/meaningful tags:

Houston - Houston, TX- Whitney Houston

Refine search with synonyms – ranked by Google, author is often unknown, purpose for document often unknown

Semantic web – what it is (metadata) and what it means (semantics).

Houston – place

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SemanticsSemanticsSemantic approaches now in the enterprise –

Allow communities to describe their terms and relationships

Expand search capability

Allow the capture of context of information

Enable identification of evolving knowledge trends

Who uses them?Communities that want to eliminate and support ambiguityCommunities with evolving knowledge modelsCommunities who want to use their own language and relationships for

accessing information

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MetadataMetadataDataMetadata aren’t staticKnowledge

Gain insight with time based views, filtering,..Collecting more data and metadata isn’t

enoughDATA DEMANDS ATTENTION – DELIVERING MORE DATA CAN

PREVENT USERS FROM DOING ANALYSISINFORMATION NEEDS TO BE TIMELY AND RELEVANT

Communities will not agree on a single metadata/knowledge description

DIFFERENT PROBLEMS REQUIRE DIFFERENT DESCRIPTIONS and EVER CHANGING, PROBLEM SPECIFIC RELATIONSHIPS

}

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KnowledgeKnowledge

Need to capture, share and re-use knowledge

Know more about data when it is captured or created

Automate metadata captureEvolve through usageSearch and access using familiar termsEasily find and relate information

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TagsTags

Semantic descriptions

Dictionaries of categories, properties and relationships

Problem focusedCould have

different dictionaries for different roles or activitiesInterconnectable

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ThetusThetusDevelops knowledge modeling and discovery infrastructure software for customers who:

Have high-value data not easily structured using traditional database technology

Has evolving meaningHas no single representation

Need automated processing,notification and searchNeed recorded history of informationWant to do predictive modeling

NEED to use a semantic approach

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DATA

OBSERVATIONMODELINGEXPERIMENTATIONSTRUCTURED DATA

HYPOTHESISAND

ANALYSIS

TESTINGAND

VERIFICATION

TOOLS AND METHODS

KNOWLEDGE DISCOVERY

Defensible Tracking, Reporting,

and Publishing

Bridging the Knowledge GapBridging the Knowledge Gap

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Metadata LineageMetadata Lineage

ReportingReporting

SearchSearch

AutomatedRe-ProcessingAutomatedRe-Processing

ModelingModeling

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Thetus Knowledge Discovery Solution: How it Works

Θ Ubiquitous Access to Knowledge Across Data,

Applications, Departments, and

Disciplines

Θ Distributed Users Discovering and

Collaborating within a Common Framework of

Knowledge

Thetus Knowledge Discovery Solution: How it Works

Θ Event-Triggered Task Processing NetworkΘ Automation, Personalization, and Alerts

Thetus Knowledge Discovery Solution: How it Works

Θ Real-Time Context-Specific SearchΘ Accidental Discovery via Inferencing

Θ Multi-Dimensional Knowledge Modeling

Thetus Knowledge Discovery Solution: How it Works

LineageTrackingDynamic

IndexingMetadataExtraction

Evolving DataModel

Thetus Knowledge Discovery Solution: How it Works

LineageTrackingDynamic

IndexingMetadataExtraction

Thetus Knowledge Discovery Solution: How it Works

DynamicIndexing

MetadataExtraction

Thetus Knowledge Discovery Solution: How it Works

MetadataExtraction

Thetus Knowledge Discovery Solution: How it WorksThetus Knowledge Discovery Solution: How it WorksKnowledge Modeling Infrastructure Software

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Cross Application Knowledge

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GIS Connection: Knowledge Analyst

Knowledge SelectSelect and:

-Search-Search Similar-Search Related

-Get Report

Knowledge IdentifySimilar to Arc Identify tool,

provides quick KM report for items.

Knowledge SearchBrings up search

interface to browse knowledge

structure and search on

categories and properties

Relate ToolAllows users to

relate items on the map with items not

represented spatially and relate

map items.

KM Client Launch

Opens KM Client, if not

present launches web

page.

Quick SearchLaunches Quick

Search. (See quick search web interface)

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Knowledge Sharing and Re-use

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Use Spatial Information

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Connecting Across Domains

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Context-Specific Access to KnowledgeContext-Specific Access to Knowledge

hasMemberhascrew

hasMember

worksWith

hasMember

hasMember

hasMember

trainedWith

alliedWithtrainedWith

Service call Person

Group

Person

PersonPerson

Group

Equipment

Person

Group

Group

Equipment

Policy-Based AccessPolicy-Based Access

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Dynamically-Evolving Knowledge BasesRich Networks of Relationships

Dynamically-Evolving Knowledge BasesRich Networks of Relationships

hasMemberperpetrator

hasMember

alliedWith

perpetrator

hasAlias

hasMember

hasMember

perpetrator

alliedWithperpetrator

EventPerson

Group

Person

EventPerson

Group

Event

Person

Group

Group

Event

ExplicitExplicit

ImplicitImplicitandand

Hidden Trends, Patterns,and Relationships among Data

Hidden Trends, Patterns,and Relationships among Data

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Examples of Gas Utility ApplicationsExamples of Gas Utility Applications

Damage Loss Prevention

Gas Loss Identification

Service Management

Pipeline Integrity Management

Asset Management

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Damage Loss ProblemDamage Loss Problem

Lots of Pipe – close to surface in high density areas Lots of Construction – not all permitted50% of Damage caused when no Locate (call before you dig) request made No single source for information – inside and outside the enterpriseDifferent views of information neededNeed predictive model to prevent damage through education, inspection - not just penalties

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Damage Loss PreventionDamage Loss Prevention

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QuestionsQuestionsAre certain types of contractors more likely to cause damage?

How can we prevent?Can I be notified when ‘at risk’ contractors

are about to start work?

• Does damage happen more often under certain types of conditions

EconomicWeather

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Hazardous Condition Worker MonitoringHazardous Condition Worker Monitoring

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Related Service Related Service Personnel PortalPersonnel Portal

EmergencyEmergencyPersonnel PortalPersonnel Portal

Management / LeadershipManagement / Leadership AnalystsAnalystsPlannersPlanners

Task ServersTask Servers

Thetus Thetus PublisherPublisherEvolvingEvolving

KnowledgeKnowledgeBasesBases

TenXsysTenXsysDatabasesDatabases

Mission / ServiceMission / ServiceDataData

Data Integration Layer for Real-Time Monitoring, Reporting, and Modeling

JSP ServerJSP Server

INTERNETINTERNET

Wireless SensorsWireless Sensors

Heart RateMotion

Skin TemperatureExternalExternal

Data SourcesData Sources

Web PortalsWeb

Portals

Additional Sensor DataAdditional Sensor Data

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Danielle ForsythThetus CorporationDanielle ForsythThetus Corporation

[email protected]@thetus.com