leveraging resources with nora thompson, director, r6 ptac

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    LEVERAGING

    RESOURCES:

    PerspectivesfromThoseintheTrenches

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    SantaFe,NM

    May31,2012

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    Sustainability encompasses both financial

    sustainability (the ability to generate

    resources to meet the needs of the present

    without compromising the future) and

    programmatic sustainability (the ability todevelop, mature, and cycle out programs to

    be responsive to constituencies over time).

    --- Bell, Masaoka, and Zimmerman

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    Region6DevelopmentFacts 10 of 27Centers have Development Positions 2of those positions are currently open Development Positions Range in FTE from

    approximately 30% to more than 1 FTE

    Develop staff are responsible for raising 15 to 40 % oftheir organizations over all annual budget

    Comments following were based on conversationswith 6of the 8centers with currently-filled positions

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    FromDevelopmentDirectors

    Perspecves

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    Challenges..Convincingcommunitythatdisabilitiesdontjustgoaway

    LackofbeingknownincommunityElevatorspeechesPeopleareuncomfortablemakinganaskNeedideasfrom/contactwithothersraisingresourcesforthesamepurpose

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    Strategies

    FocusonindividualdonorsandbuildingadonorbaseEngagingentireorganization:

    AllnewstaffreceiveorientationondevelopmentroleCapturingandusingstoriesaboutfamiliesUsingstaffmeetingnotjusttoreportbuttoengage

    Placingadditionalemphasisraisingtheorganizationsoverallnamerecognitionandvisibilityinthecommunity

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    WordsofWisdomEveryonehasaroleindevelopmentDiversityoffundingiscritical BUT!!!!!Athoughtfuldevelopmentplanisneeded,regardless

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    ElementsofaDevelopmentPlanGoal:Howmuchtoraise?Example:$275,000annualbudget

    Contracts/grantscover$265,000Needtofundraise$10,000

    NowHowtodothat?

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    What,Who,When,Where,How

    Usuallystartwithwhobutthatwilldependonthetypeofactivity

    WestartwithWHAT.DifferentTypesofDevelopmentActivitiesrequiredifferenttypesofWHO

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    TypesofDevelopmentAcvies

    AppealLetters/MailCampaignsOnlineFundraisingCultivationofIndividualDonorsMajorDonorCampaignsEventsGrantWritingCorporate/BusinessSponsorshipsCapitalCampaignsEndowments

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    ThatsQuiteaListWhatstherightonesforyouragency?Shouldyouconsidermorethanone?Howdoyoudecidewhatisdoable?Whatresourcesdoyoualreadyhave?

    Time,volunteers,mailinglists,committment

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    AppealLeJers

    AnnualMailCampaign

    Doyouhaveavigorousdatabase?Canyouwriteacompellingappeal? Costsofprinting,returnenvelopes,postageReturnrateof3-4%isconsideredprettygood.

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    Who,How,When,Writingcanbehandledin-houseorbyavolunteerCanprintingandenvelopestuffingbehandledin-house?

    Generallydoneonceayear-beforeendofyearsofolkscanhavetaxdeduction

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    Who,When,HowWebmastertoadddonatebuttontowebsiteAnytime,thesoonerthebetterWhounderstandssocialmediaandmobilegiving?

    NTENasaresource

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    CulvaonofIndividualDonors Individualsmakeupthemajorityofdonationstononprofits

    HowtofindpotentialdonorsbeyondyourclientbaseDonorloyalty

    Familiesage-outmaygoontosupportadultservices

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    Who,When,HowEveryoneassociatedwithyourparentcenter

    FrontdeskfolkswhogreetandanswerphoneDirectservicestaffBoardmembers

    Everyone-AllthetimeBybeingcomfortablewhensomeonetellsthemwhatagreatjobtheydidandhowcantheyhelp

    PracticingtheelevatorspeechKeepingyourdatabaseuptodate

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    MajorDonors-Anyoneknowany?DefineMajorDevelopmarketingmaterials Whohascontactsandcanintroduceyou?ItsaboutbuildingrelationshipsMaketakesometimetopayoff

    Learnhowtodoanask

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    Who,What,When Ithelps: TohavehelpforintroductionsTodovisitsinpairsTohavehelpindevelopinggoodmarketingmaterials Findoutasmuchbackgroundonpotentialdonorinadvance.

    Interests,whereelsetheydonate-lookatdonorlistsfromotherplaces

    Regularcorrespondencetokeeptheminformed Findouthowtheywishtobeacknowledged

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    GreatresourceSevenFacesofPhilanthropy:ANewApproachtoCultivatingMajorDonors

    Authors:RussAlanPrince&KarenMaruFile (Jossey-BassNonprofitandPublicManagementSeries)

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    EventsFriend-raiserorFundraiser?CostsversusBenefitsFindingsomethinguniqueinyourcommunityandmakingityours

    Mayhavetobuildonsuccessiveyears

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    Corporate/BusinessSupportSponsorshipsforevents

    Haveabenefitspackageavailable.MostcorporationshavesomephilanthropicdivisionAgive-backtotheircommunityGrantsversusvolunteersDotheyhaveafocusarea?

    Wheredoyourfamilieswork?naturalconnection

    Outreachtotrainonfamilyissues

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    Who,When,HowNeedsomeonetodoresearch-volunteers,boardmembers?

    Puttogetherprofiles,contactinformation,whatfocusareasare.

    DontforgetsmallbusinessesWhen?Ongoing

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    CapitalCampaign

    Toraisemajorsumsforabuildingorendowment,andgenerallykeepsuchfundsseparatefrom

    operangfunds.

    Thesecampaignsencouragedonorstogivemorethantheywouldnormallygiveandtapdonors,

    Suchascorporaonsandfoundaonswhowouldnototherwisegive.

    Acapitalcampaignnormallybeginswithaprivatephasebeforelaunchingapublicappeal.

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    GrantsandFoundaonsFindingamatchofyourworkandtheirprioritiesUseforprogramsnotgeneraloperatingHavetoapplyannuallySomeareonetimeonlyormustwaitXXcyclesbeforereapplying

    Thisfieldhasbecomeverycompetitive

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    Who,When,HowSubscribetoservicesuchastheFoundationCenter

    Databaseofavailablefundsthatcanbesortedinseveralways Geographicareaserved Focusarea Typeoffunding,generaloperating,capacitybuilding,etc.

    Thereisanannualcosttosubscribeandsomeoneneedstobedoingregularresearch

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    Endowments,WillsTrustsAsumofmoneythatisinvestedtogenerateanannualreturn.

    Althoughendowmentsmaybecreatedwhenasizeablegiftisreceivedfromanindividualorfamily,

    oftenasdirectedinthewilluponthedeathofafamilymember,theyaremoretypicallytheresultsofmanygiftsovertimefrommanysources.

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    Who,When,HowSomefoundationshavedonor-advisedfunds,aretheyawareofyou?

    Attorneysspecializinginwillsandtrustsneedtobecontacted.

    Materialsdevelopedanddistributed-liketheonesdoneforMajorDonors-itsmorethanabrochure

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    CreangRevenueStream

    Arethereanyservicesthatyoucanchargefor?Arethereanyproductsdevelopedthatyoucansell?

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    Who,When,HowNeedtodevelopbusinessplanNeedtodetermineProductorServiceNeedtosetfeeorprice

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    DevelopmentPlansShouldbejointlydevelopedbystaffandboardSystems&proceduresarecriticaltoimplementtheplanwhodoeswhat,bywhen

    MusthavetherighttoolsDonordatabase/softwareDecentwebsiteAbilitytodoe-marketing

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    IfYouHireaDevelopmentperson Itisaninvestmentbasedonbuildingrelationships,yourreturnoninvestmentmaybesomeyearsdown

    theroadAdevelopmentpersonwithconcreteexperiencecanbringyoutheexpertisetomakeyourresourcedevelopmentmoreeffective

    Remember-developmentismorethanaskingpeopleformoney;therearemanyrelatedtaskstobedone,evenforthosewhoareaversetoaskingformoney

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    Veryimportant!!!Bepassionateaboutwhatyourorganizationdoes!Remember,youarenotbeggingformoney

    Youareofferingaservicethatyouareaskingpeopletopayforbecausetheythinkitis

    importantservicetohavedone;

    andyourorganizationdoesitwell.

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    Butwhatifyoucanthirea

    developmentperson?

    Theonlywaytogetmoreproductivitywithoutaddingpeopleistodobetterandlongerrange

    planningsothateveryoneknowswhatisgoingtohappen.

    Youstillneedagooddevelopmentplan,systems&procedurestoimplementthatplanandtherighttools.

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    WRAPUPMoneydoesntgrowontrees.Developmentiseveryonesresponsibilitybutitwilllookdifferentfordifferentfolks.

    Diversefundingisnecessaryandrequiresathoughtfulplanwiththerighttools.

    Weprovideanimportantservicethatweneedtomarketbetter-wearentbegging.

    Funderswanttohelpus.

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    ThankYou!