Leveraging Oracle Data for Web-Based Reporting

Northern California Oracle Users Group

May 2001

Value of Web-basedEnterprise Reporting Information Delivery

Provide information to key decision makers within the company Access to correct, timely information fosters delegation of

responsibility to appropriate levels within the organization - this is the “biggest payback”

A true implementation of knowledge management It is your information

Organize/deliver information based upon your business processes

It is your ‘window to the world’ Scope/quality/presentation of your information enables customer

interest/loyalty/retention, close supplier relationships and an impression of competence/efficiency/trust

Value of Web-basedEnterprise Reporting Information Delivery

Transform data into web-based useable information to provide the insight to drive company strategy quick interpretation of information maintains operational efficiency

and formalizes corporate management processes

Provide for proactive company management company intranet has increasingly become a self-service interface

to the provision of a whole range of key strategic assets – HR management & policies, sales support, technical support, documentation repository etc

Reap full benefits of non-proprietary integration Web development strategy and business processes should

determine information delivery architecture not constraints of reporting product integration requirements

Information Delivery Infrastructure is the Key

Architecture in Detail…

Based on Standards

Supports Existing Data Sources

Accessible by All Users

Delivered the Way User’s Want to Use Data

Customizable & Flexible

Key Success Criteria of Information Deliver System

Ease to Use (from Developer to End User)

Enterprise Wide User Support

Designed for Web First

Low Maintenance (for Short and Long Term)

Rapid Deployment

Based on Industry Standards

Scalable and Reliable for 100,000’s of Users

A Complete Solution

Next generation system to organize, categorize & deliver content

Built for Web & enterprise standards

Integrate with any intranet, extranet, Internet or corporate portal app

Scalable to 100,000s; mission-critical security & reliability

Multi-server, fault tolerant architecture

API and query languageEmbedded Active Scripting engine

Cross-platform: Windows & Unix Fully customizable – user

interface & administrationDeliver to any device or formatBuilt-in subscription & alertingFlexible Web delivery – DHTML,

XML, PDFFlexible application server designTemplate - and wizard-driven

processes

A Complete Solution

Seamless integration of Crystal Reports

Latest edition of world standard for high performance reporting

Web content creation XML, PDF, DHTML Alerts, bursting & WAP-ready More speed & performance

gains

Seamless integration of Crystal Analysis Professional

New technology for fast, powerful OLAP reporting

Built for Web delivery, zero-client analysis & interactivity

Provides parameterized reports for any OLAP source

Extensibility: Developer tool kits for custom creation of & integration to any application

Quick Start – product set up, administrative overview Detailed System Analysis – performance, sizing etc Enterprise Reporting Strategy Web customization services Report building services – local and remote Training – standard and customized

Administration Report building (new offering - ACE certification program) Report-based application development Corporate trainer program Computer based training

Crystal Decisions – Professional Services

Crystal Decisions – Technical Support

Crystal Care Enterprise (24/7 option) Full year technical support with priority access to crystal care agents

Crystal Care Elite Dedicated team of senior support specialists, on-site support for

mission critical scenarios, proactive relationship Crystal Care Reports

Priority call response, toll-free, extended hours (8AM – 8PM ET), answer by email, VISIT support tool

Supportive Environment Knowledge link White papers Technical newsletters