leveraging knowledge – search: transforming how we transfer and use knowledge april 5, 2007...
TRANSCRIPT
LeveragingLeveraging KnowledgeKnowledge – – Search: Transforming How We Search: Transforming How We Transfer and Use Knowledge Transfer and Use Knowledge
April 5, 2007April 5, 2007
LeveragingLeveraging KnowledgeKnowledge – – Search: Transforming How We Search: Transforming How We Transfer and Use Knowledge Transfer and Use Knowledge
April 5, 2007April 5, 2007
2
Welcome…
About the Boston KM Forum
– Community of practice for people working in the field of Knowledge Management (KM)
– Provides an environment for the exchange of ideas, best practices, and business opportunities
– Works to develop programs that support personal and professional growth
3
Exhibitors…
Endecahttp://endeca.com/
Fasthttp://www.fastsearch.com/
IBM/OmniFindhttp://www-306.ibm.com/software/data/enterprise-search/omnifind-enterprise/
Jarg Corporationhttp://www.semantxls.com/index.html
Siderean/Seamarkhttp://www.siderean.com/
4
Events…
Upcoming KM Forum events– Third Thursday – April 19– First Friday – May 4– June Bentley symposium – week of 6/25 – the role of
Leadership in advancing KM efforts– October Bentley program – October 2 – KMF goes
international! Dave Snowden from Cognitive Edge on “Sense-Making and
Knowledge Management” Possibly Shawn Callahan from Anecdote on “Appreciative
Inquiry” Other events ? ? ?
5
Why “Enterprise Search?”
……many organizations are frittering away up to many organizations are frittering away up to 10 percent of their staff costs on wasted effort 10 percent of their staff costs on wasted effort because employees simply can't find the right because employees simply can't find the right information to do their jobs.information to do their jobs.
Butler Group, Butler Group, ““Enterprise Search and Retrieval”Enterprise Search and Retrieval”
Source: The Training Foundation, 2006
……the cost of ineffective search is $5,251 per the cost of ineffective search is $5,251 per worker per year… worker per year…
Sue Feldman, IDCSue Feldman, IDCSource: CRM Daily, 2007
6
Why “Enterprise Search?”
Source: Delphi, DM Direct Search Special Report, 2005
7
Today’s agenda
Lynda Moulton, LWM Technology Services and The Gilbane GroupTechnological Assembly of Search Challenges, 1974 - 2007
Theresa Regli, CMS Watch, Moderator; Doug Cornelius, Goodwin Procter LLP; Rich Lawson, AstraZeneca Pharmaceuticals, Sharon Wilson, Boston Consulting GroupPanel Discussion: The Whole Nine Yards – the Full Suite of Tools Needed for Enterprise Search
Introduction of Exhibitors and Break
Matt Brown, Forrester ResearchThe Future of Search and Information Access
8
Today’s agenda, continued
Lunch, Exhibits, and Networking
Joyce Ward, LexisNexis, Moderator; Pete Bell, Endeca; David Cobosco, IBM Software Group/OmniFind; Michael DiLascio, Siderean/Seamark; Anant Khanolkar, Autonomy; Hadley Reynolds, Fast Search & Transfer Panel Discussion: How Search Tool Companies are Positioning Themselves
Wrap up and Networking
9
How many of you know about “Soople?”
www.soople.com
13
11
1. Aa..ha!
2. The APQC Knowledge Management Blog
3. Anecdote
4. Association of Knowledgework
5. Babson Knowledge
6. Boxes and Arrows
7. BRINT
8. Chris Collison’s blog
9. Cindy Gordon
10. CIO’s Knowledge Management section
11. Collaborative Thinking
12. Column Two
13. A Compound of Alchymie
14. Creative Chaos: Dina Mehta’s blog
15. Destination KM
16. Dove Lane
17. Dr. Dan’s Daily Dose
18. Eclectic Bill
19. Elsua
20. Full Circle Online Interaction
21. How to Save the World
22. InsideKnowledge Magazine
23. KM.gov
24. KM World
25. The KNOW Network
26. KnowledgeBoard
27. Knowledge Jolt with Jack
28. Knowledgeline
29. The Knowledge Management Advantage
30. Knowledge-at-work
31. Mathemagenic: Learning and KM Insights
32. Musings of a Social Architect
33. Portals and KM
34. Stan Garfield’s Weekly Knowledge Management Blog
35. Talking Knowledge Management
35 essential knowledge management sites.
http://www.lucasmcdonnell.com/26-essential-knowledge-management-sites-and-blogs/
12
6,400,000,0006,400,000,000
Who can tell me what this number represents?
9.440 Google hits Viable cells in 1/4 teaspoon of Acidophilus powder 1989 6-month revenue of Phillips Petroleum High score in the game, “Divide and Conquer” And…
13
6,400,000,0006,400,000,000
US Web searchesin June, 2006
US Web searchesin June, 2006
Who can tell me what this number represents?
14
Here’s some data on market share in the Internet search market.
Percentage of searches done by US web surfers in July 2006 at home, work, and at universities
LeveragingLeveraging KnowledgeKnowledge – – Search: Transforming How We Search: Transforming How We Transfer and Use Knowledge Transfer and Use Knowledge
April 5, 2007April 5, 2007
LeveragingLeveraging KnowledgeKnowledge – – Search: Transforming How We Search: Transforming How We Transfer and Use Knowledge Transfer and Use Knowledge
April 5, 2007April 5, 2007