levelup! - pmi north carolina chapter...mba, pmp, pmi-pba, cbap, csm •30 year business...
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LEVELUP!Taking your career to the next level
Business Analysis Leading
Organizations to Better Outcomes
Laura Paton, MBA, PMP, PMI-PBA, CBAP, CSM
• 30 year business analyst/project manager professional
• Passionate about helping individuals and organizations excel with business analysis
• Chair and lead author for • The PMI Guide to Business Analysis (2018)• Business Analysis for Practitioners: A Practice
Guide (PMI 2015)• A Guide to the Business Analysis Body of
Knowledge (BABOK® Guide), v3 (IIBA 2015)
• Project Manager• BABOK® Guide, v2 (2009)
DID YOU KNOW?
“Organizations who demonstrate high business analysis maturity are 3 times more like to be successful implementing their strategies and
2 times more likely to succeed managing projects?”
PMI Pulse of the Profession 2016: Leading Organizations to Better Outcomes through Business Analysis
ALSO…
• Organizations with high business analysis maturity report above average performance across all key organizational success metrics including…• Financial performance (69% versus 45%)
• Strategy implementation (66% versus 21%)
• Organizational agility (40% versus 14%)
• Management of individual projects (62% versus 29%)
PMI Pulse of the Profession 2016: Leading Organizations to Better Outcomes through Business Analysis
WHY?
WHY IS BUSINESS ANAYSIS AN ANOMOLY?
1.Project managers have very low expectations
2.A large % of project managers are NOT well-versed in business analysis
3.Most people think business analysts only ‘Collect Requirements’
4.Business analysts vary in skillset resulting in a wide variation in performance
5.No one understands the business analysis value proposition
MY TOP OBSERVATIONS…
WHAT CAN YOU DO TO IMPROVE?
Project managers have very
low expectations
• Demand more from your BAs
• Use the same rigor you would require from your peer PMs
• Understand the value proposition
Business analysis is equally important to project management…treat it as
such
WHAT CAN YOU DO TO IMPROVE?
A large % of project managers are NOT
well-versed in business analysis
• Look for opportunities to obtain business analysis training
• Invite business analysis speakers to your chapter events
• Connect and follow BA thought leaders
• Consider acquiring your PMI-PBA® credential
WHAT CAN YOU DO TO IMPROVE?
Most people think business analysts only
‘Collect Requirements’
Stop that!
Let’s look at the definition up close
Business Analysis Defined
• The application of knowledge, skills, tools, and techniques to..• Determine problems and opportunities
• Identify business needs and recommend viable solutions to meet those needs
• Support strategic decision making
• Elicit, analyze, specify, communicate, and manage requirements and other product information
• Define benefits and approaches for measuring and realizing value and analyzing those results
Business Analysis
• The application of knowledge, skills, tools, and techniques to..• Determine problems and opportunities• Identify business needs and recommend viable solutions
to meet those needs• Support strategic decision making• Elicit, analyze, specify, communicate, and manage
requirements and other product information• Define benefits and approaches for measuring and
realizing value and analyzing those results
Business Analysis
• The application of knowledge, skills, tools, and techniques to..• Determine problems and opportunities• Identify business needs and recommend viable solutions
to meet those needs• Support strategic decision making• Elicit, analyze, specify, communicate, and manage
requirements and other product information• Define benefits and approaches for measuring and
realizing value and analyzing those results
Business Analysis
• The application of knowledge, skills, tools, and techniques to..• Determine problems and opportunities• Identify business needs and recommend viable solutions
to meet those needs• Support strategic decision making• Elicit, analyze, specify, communicate, and manage
requirements and other product information• Define benefits and approaches for measuring and
realizing value and analyzing those results
Business Analysis
• The application of knowledge, skills, tools, and techniques to..• Determine problems and opportunities• Identify business needs and recommend viable solutions
to meet those needs• Support strategic decision making• Elicit, analyze, specify, communicate, and manage
requirements and other product information• Define benefits and approaches for measuring and
realizing value and analyzing those results
Business Analysis
• The application of knowledge, skills, tools, and techniques to..• Determine problems and opportunities• Identify business needs and recommend viable solutions
to meet those needs• Support strategic decision making• Elicit, analyze, specify, communicate, and manage
requirements and other product information• Define benefits and approaches for measuring and
realizing value and analyzing those results
Business Analysis
• The application of knowledge, skills, tools, and techniques to..• Determine problems and opportunities• Identify business needs and recommend viable solutions
to meet those needs• Support strategic decision making• Elicit, analyze, specify, communicate, and manage
requirements and other product information• Define benefits and approaches for measuring and
realizing value and analyzing those results
More than ‘Collect Requirements’…right?
WHAT CAN YOU DO TO IMPROVE?
Business analysts vary
in skillset resulting in a
wide variation in
performance
•Make requirement practices part of your PMO
•Champion the practice
•Help business analysts gain support enterprise-wide
•Hire only experienced analysts
•Require certification
WHAT CAN YOU DO TO IMPROVE?
No one understands
the value proposition
business analysis provides
A sufficiently run business analysis process results in...
• Development of products/services that meet stakeholder needs
• A more engaged project team
• Higher probability of delivering on time and within scope and budget
• Solutions that deliver higher business value
•A repeatable BA process and
DON’T FORGET
• Organizations with high business analysis maturity report above average performance across all key organizational success metrics including…• Financial performance (69% versus 45%)
• Strategy implementation (66% versus 21%)
• Organizational agility (40% versus 14%)
• Management of individual projects (62% versus 29%)
PMI Pulse of the Profession 2016: Leading Organizations to Better Outcomes through Business Analysis
HERE’S THE COOL PART…
TODAY’S PROJECT ENVIRONMENTS
• Focusing more on required skill competencies than job titles
• Agile approaches utilize a shared team approach to the work
• Business analysis skills are in high-demand
• Business analysts and project managers possess many of the same soft skills
THE FUTURE IS BRIGHT
The business analyst profession is expected to increase at a rate of 19 percent between 2014 and 2024*
* US Bureau of Labor Statistics
PROFESSIONALLY DEVELOP
CONSIDER LEARNING MORE ABOUT AND IMPROVING YOUR BUSINESS ANALYSIS SKILLS!
CONNECT WITH ME!
https://www.linkedin.com/in/laurapatonba/
S
Website: BA.Academy
@BAAcademyInc
laura.paton.cbap