level of people and their information needs presentation - unitedworld school of business

7/28/2019 Level of People and Their Information Needs Presentation - Unitedworld School of Business

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Management Information

Systems


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Types of information systems

For different types oforganizations

For different functions within

organizations For different business needs

and at different management

levels of an organization

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Major Functional

Subsystem

Some typical uses

Marketing Sales forecasting, sales planning, customer and sales

analysis

Manufacturing Production planning and scheduling, cost control

analysis.

Logistics Planning and control of purchasing, inventories,

distributionPersonnel Planning personnel requirements, analyzing

performance, salary administration.

Finance and

Accounting

Financial analysis, cost analysis, capital requirements

planning, income measurement

Informationprocessing

Information system planning, cost-effectivenessanalysis

Top management Strategic Planning, resource allocation


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Value Chain and IS

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Activity

Subsystem

Some typical uses

Transaction

ProcessingProcessing of orders, shipments

and receipts

Operational control Scheduling of activities and

performance reports

Management

control

Formulation of budgets and

resource allocation

Strategic planning Formulation of objectives and

strategic plans


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TimeScales

Level of

Detail

Source

Degree of

Uncertainty

Frequency

Operational Middle Strategic

Management Management Management

Immediate

Highly

detailed

Internal

Certain

Frequent

LongTerm

Summarised

External

Uncertain

Infrequent


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How MIS Obtains Data from

TPS

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Decision Support Systems

Serve middle management Support non routine decision making

E.g. What is impact on production schedule if

December sales doubled? Often use external information as well

from TPS and MIS

DSS are either Model-Driven (What if) ordata-driven (Online Analytical Processing)


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Voyage Estimation Model based

DSS


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Executive support systemsSupport senior management

Address nonroutine decisions requiring

judgment, evaluation, and insight

Incorporate data about external events

as well as summarized informationfrom internal MIS and DSS

E.g. ESS that provides minute-to-

minute view of firms financialperformance as measured by working

capital, AP / AR, cash flow, and

inventory.


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Model of an ESS

This system pools data from

diverse internal and external

sources and makes them

available to executives in an

easy-to-use form.


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Interrelationships Among

Systems

TPS are major producers of information, which, in turn, produce information for

other systems. increasingly firms are using new technologies to integrate

information that resides in many different systems.


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Types of Decisions

Level Operational

Control

Management

Control

Strategic

PlanningStructured

Decisions

Inventory

Reorder,

Production

Scheduling

Pricing of

Bids,

Selection of

credit lineInstitutions

Acquisition of

a company,

addition of new

product line

Unstructured

Decisions

Vendor

Selection,

hiring new

supervisor

Allocation of

advertising,

Internal

organization

of a deptt

Entry into new

market, new

organization of

company


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Information

CharacteristicsStructured Unstructured

Prespecified Ad Hoc

Scheduled Unscheduled

Detailed Summarized

Frequent Infrequent

Historical Forward Looking

Internal External

Narrow Focus Wide Scope


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Campus Overview

907/A Uvarshad,

Gandhinagar

Highway, Ahmedabad

382422.

Ahmedabad Kolkata

Infinity Benchmark,

10th Floor, Plot G1,Block EP & GP,

Sector V, Salt-Lake,

Kolkata700091.

Mumbai

Goldline Business Centre

Linkway Estate,Next to Chincholi Fire

Brigade, Malad (West),

Mumbai400 064.


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level of people and their information needs presentation - unitedworld school of business

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