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LESSONS LEARNED FROM UTAH MARK A. SUPIANO, M.D. PROFESSOR AND CHIEF, GERIATRICS DIVISION DIRECTOR, VA SALT LAKE CITY GRECC EXECUTIVE DIRECTOR, UNIVERSITY OF UTAH CENTER ON AGING

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Page 1: Lessons learned from utahlessons learned from utah mark a. supiano, m.d. professor and chief, geriatrics division. director, va salt lake city grecc. executive director, university

LESSONS LEARNED FROM UTAH

MARK A. SUPIANO, M.D. PROFESSOR AND CHIEF, GERIATRICS DIVISIONDIRECTOR, VA SALT LAKE CITY GRECCEXECUTIVE DIRECTOR, UNIVERSITY OF UTAH CENTER ON AGING

Page 2: Lessons learned from utahlessons learned from utah mark a. supiano, m.d. professor and chief, geriatrics division. director, va salt lake city grecc. executive director, university

DISCLOSURES

• American Geriatrics Society CoCare: HELP Advisory Board

• American Geriatrics Society, Board of Directors

AHA AFHS Action Community February 2020

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Page 3: Lessons learned from utahlessons learned from utah mark a. supiano, m.d. professor and chief, geriatrics division. director, va salt lake city grecc. executive director, university

OUTLINE

• Importance to the Utah Health System• Vision for becoming an AFHS and timeline• Implementation process and impact

– In-patient: Hospital Elder Life Program (HELP)– Ambulatory: Annual Wellness Visit

• Next steps

AHA AFHS Action Community February 2020

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Page 4: Lessons learned from utahlessons learned from utah mark a. supiano, m.d. professor and chief, geriatrics division. director, va salt lake city grecc. executive director, university

WHY SHOULD HEALTH SYSTEMS WANT TO BE AGE FRIENDLY?

What’s in it for them?AHA AFHS Action Community

February 20204

Page 5: Lessons learned from utahlessons learned from utah mark a. supiano, m.d. professor and chief, geriatrics division. director, va salt lake city grecc. executive director, university

UNIVERSITY OF UTAH HEALTH

• Only academic tertiary care hospital in Utah/Intermountain West

• 588 beds; 36K annual inpatient visits• 12 Community Clinics

• Utah is youngest state in nation• In 2018, 22% of inpatient admissions >

age 65 years• Rapidly growing geriatric population

AHA AFHS Action Community February 2020

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Page 6: Lessons learned from utahlessons learned from utah mark a. supiano, m.d. professor and chief, geriatrics division. director, va salt lake city grecc. executive director, university

AFHS ALIGNMENT WITH U HEALTH SYSTEM

• Exceptional Patient Experience– Quality: Vizient Top 10 last 10

years• Publicize patient satisfaction

results• Patient reported outcome

measures (PROMS)• Value driven outcomes

AHA AFHS Action Community February 2020

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Page 7: Lessons learned from utahlessons learned from utah mark a. supiano, m.d. professor and chief, geriatrics division. director, va salt lake city grecc. executive director, university

WHAT WAS ALREADY IN PLACE (C. 2017)?

• Hospital Elder Life delirium prevention program – HELP

• CAM-ICU delirium screening in MICU• Fragility fracture care pathway• PCMH Primary Care Geriatric Clinic

AHA AFHS Action Community February 2020

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Page 8: Lessons learned from utahlessons learned from utah mark a. supiano, m.d. professor and chief, geriatrics division. director, va salt lake city grecc. executive director, university

WHAT WAS MISSING?

• System-wide and systematic approach to 4M care

AHA AFHS Action Community February 2020

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Page 9: Lessons learned from utahlessons learned from utah mark a. supiano, m.d. professor and chief, geriatrics division. director, va salt lake city grecc. executive director, university

TIMELINE

Fulmer visitLeadership

support

• 2/2018Wave 1

Learning Action Community

• 9/2018 -3/2019 Center on Aging

RetreatTinetti & Biese

• 4/2019Wave 3

Learning Action Community

• 7/2019Apply for

Committed to Care Excellence

• 2020 forward

AHA AFHS Action Community February 2020

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• Enrolled three teams: Community Clinics, Inpatient Medicine, MICU

• Tracked and submitted data

• Monthly webinars• IHI FTF meeting,

Orlando

• Geriatric ED Accreditation

• GWEP renewal

• Huntsman Cancer Hospital

• Rehabilitation Hospital

• AFHS Dashboard• Patient Advisory

Board

Page 10: Lessons learned from utahlessons learned from utah mark a. supiano, m.d. professor and chief, geriatrics division. director, va salt lake city grecc. executive director, university

AHA AFHS Action Community February 2020

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Page 11: Lessons learned from utahlessons learned from utah mark a. supiano, m.d. professor and chief, geriatrics division. director, va salt lake city grecc. executive director, university

PROVIDING 4M CARE – INPATIENT HOSPITAL ELDER LIFE PROGRAM

• A Multicomponent Intervention to Prevent Delirium in Hospitalized Older Patients

• Inouye,S. et. al. NEJM 340:670, 1999

AHA AFHS Action Community February 2020

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Page 12: Lessons learned from utahlessons learned from utah mark a. supiano, m.d. professor and chief, geriatrics division. director, va salt lake city grecc. executive director, university

AHA AFHS Action Community February 2020

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• Prevent delirium• Prevent falls• Stop deliriogenic

drugs• Address what matters

most

HOSPITAL ELDER LIFE PROGRAM - HELP

Page 13: Lessons learned from utahlessons learned from utah mark a. supiano, m.d. professor and chief, geriatrics division. director, va salt lake city grecc. executive director, university

HELP PROGRAM OUTCOMES

Proven Outcomes of Implementation

Decrease in the onset of delirium from 15% of cases to 9.9%(a 34% reduction)

Improved quality of care

Reduced complications and resource costs

Less need for patient restraints

Increased scores on patient cognitive functioning tests

Reduced hospital re-admissions

AHA AFHS Action Community February 2020

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Page 14: Lessons learned from utahlessons learned from utah mark a. supiano, m.d. professor and chief, geriatrics division. director, va salt lake city grecc. executive director, university

NEXT STEPS: HELP PROGRAM EXPANSION AND FUNDING

• Staffed to enroll 300/year• the number of admissions older than age 70

has increased by 42% since 2009• Demand now present to enroll 800/year• Request to fund this expansion in FY21 is

planned• Expand to Huntsman Cancer Hospital in FY21

AHA AFHS Action Community February 2020

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Page 15: Lessons learned from utahlessons learned from utah mark a. supiano, m.d. professor and chief, geriatrics division. director, va salt lake city grecc. executive director, university

HELP: SUMMARY AND FUTURE PLANS

• Preventing delirium is a critical aspect of age-friendly inpatient care

• HELP decreases delirium incidence, falls, and addresses 4M care for its enrolled patients

• All patients should routinely be screened for delirium

• There is a need to disseminate HELP to enroll more at-risk older patients

AHA AFHS Action Community February 2020

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Page 16: Lessons learned from utahlessons learned from utah mark a. supiano, m.d. professor and chief, geriatrics division. director, va salt lake city grecc. executive director, university

Resources available to guide implementation

& sustain AGS CoCare:

HELP™

Online Educational Curriculum

Access to Experts: Coaching

Calls & Mentoring Recognition:

Certification & Centers of Excellence

Networking:Online

Community

ToolsComprehensive Implementation

and Training Toolkits

THE AGS COCARE: HELP™ SUBSCRIPTION RESOURCES

AHA AFHS Action Community February 2020

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Page 17: Lessons learned from utahlessons learned from utah mark a. supiano, m.d. professor and chief, geriatrics division. director, va salt lake city grecc. executive director, university

AHA AFHS Action Community February 2020

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Coming soon!

Page 18: Lessons learned from utahlessons learned from utah mark a. supiano, m.d. professor and chief, geriatrics division. director, va salt lake city grecc. executive director, university

AGS COCARE: HELP™

• Information about how to become a program subscriber is available at: help.agscocare.org

• Questions to Deena Sandos [email protected]

AHA AFHS Action Community February 2020

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Page 19: Lessons learned from utahlessons learned from utah mark a. supiano, m.d. professor and chief, geriatrics division. director, va salt lake city grecc. executive director, university

PROVIDING 4M CARE – ANNUAL WELLNESS VISITS

AHA AFHS Action Community February 2020

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Page 20: Lessons learned from utahlessons learned from utah mark a. supiano, m.d. professor and chief, geriatrics division. director, va salt lake city grecc. executive director, university

COMMUNITY CLINICS – ANNUAL WELLNESS VISIT & MENTATION “M”

• Embed cognitive (Mini-Cog) and depression (PHQ-2) screens into AWV template

• Goal to increase AWV, cognitive screening, and evaluation if impaired

AHA AFHS Action Community February 2020

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Page 21: Lessons learned from utahlessons learned from utah mark a. supiano, m.d. professor and chief, geriatrics division. director, va salt lake city grecc. executive director, university

COMMUNITY AWV OVER TIME (% OF AGE > 65)

0%

5%

10%

15%

20%

25%

30%

2017 2018 2019

Percentage of Patients with AWV

Total65-7475-8485+

AHA AFHS Action Community February 2020

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Page 22: Lessons learned from utahlessons learned from utah mark a. supiano, m.d. professor and chief, geriatrics division. director, va salt lake city grecc. executive director, university

COMMUNITY AWV AND MINI-COG OVER TIME (% OUT OF PATIENTS WITH AWV AGE > 65)

0%

20%

40%

60%

80%

2017 2018 2019

Percentage of Patients with AWV and Mini-Cog

Total65-7475-8485+

AHA AFHS Action Community February 2020

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Page 23: Lessons learned from utahlessons learned from utah mark a. supiano, m.d. professor and chief, geriatrics division. director, va salt lake city grecc. executive director, university

POTENTIAL TO IMPROVE PATIENT-CENTERED OUTCOMES

9.9%

0.3% 0.3%

10.9%

1.2%

7.9%

0.2% 0.4%

10.9%

1.0%

14.2%

0.2% 0.0%

11.2%

1.9%

15.1%

1.2% 1.2%

10.5%

0.0%0%

10%

20%

AdvanceDirective

DrivingEvaluationCompleted

Social WorkHealth EducationFamily Support

TakingInappropriateMedications

EDVisits

Normal Mini-Cog

11.9%

1.12% 0.45%

10.29%

1.79%

8.5%

1.3% 0.0%

9.8%

2.1%

14.5%

0.7% 1.3%

11.8%

0.0%

18.0%

1.6%0.0%

8.2%4.9%

0%

10%

20%

AdvanceDirective

DrivingEvaluationCompleted

Social WorkHealth EducationFamily Support

TakingInappropriateMedications

EDVisits

Abnormal Mini-Cog

Total65-7475-8485+

AHA AFHS Action Community February 2020

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Page 24: Lessons learned from utahlessons learned from utah mark a. supiano, m.d. professor and chief, geriatrics division. director, va salt lake city grecc. executive director, university

ANNUAL WELLNESS VISIT – WHAT MATTERS MOST

• Patient-entered wishes

AHA AFHS Action Community February 2020

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Page 25: Lessons learned from utahlessons learned from utah mark a. supiano, m.d. professor and chief, geriatrics division. director, va salt lake city grecc. executive director, university

ANNUAL WELLNESS VISIT – MOBILITY GAIT SPEED

AHA AFHS Action Community February 2020

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Gait Speed And Survival In Older Adults. JAMA, 2011

Page 26: Lessons learned from utahlessons learned from utah mark a. supiano, m.d. professor and chief, geriatrics division. director, va salt lake city grecc. executive director, university

J Aging Phys Act 2015; 23(2):314-322AHA AFHS Action Community

February 202030

Page 27: Lessons learned from utahlessons learned from utah mark a. supiano, m.d. professor and chief, geriatrics division. director, va salt lake city grecc. executive director, university

VALUE OF GAIT SPEED

• Can help identify at risk populations/high utilizers (from population management view)

• Positive screen should trigger patient centered interventions

• Screening for of Mobility function is part of AFHS• Longitudinal trajectory

AHA AFHS Action Community February 2020

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Page 28: Lessons learned from utahlessons learned from utah mark a. supiano, m.d. professor and chief, geriatrics division. director, va salt lake city grecc. executive director, university

NEXT STEPS

• Expand to other health system areas and specialties

• Visibility – AFHS Dashboard to track outcomes• Align with other national initiatives in geriatric

specialty care• Expand to long term care settings• Research applications

AHA AFHS Action Community February 2020

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Page 29: Lessons learned from utahlessons learned from utah mark a. supiano, m.d. professor and chief, geriatrics division. director, va salt lake city grecc. executive director, university

ALIGNMENT WITH GERIATRIC SPECIALTY CARE: #AGS20

Geriatrics Specialty Care Delivery Models Available for Implementation

Saturday, 5/9/2020 from 10:30 AM to 11:30 AM

Meixi Ma, MDAmerican College of Surgeons (ACS) Geriatric Surgery Verification (GSV) Program

Kevin Biese, MDGeriatrics Emergency Department Accreditation (GEDA)

Lynn McNicoll, MDAGS CoCare: Ortho (Fracture Pathway)

Mark Supiano, MDAGS CoCare: HELP

AHA AFHS Action Community February 2020

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Page 30: Lessons learned from utahlessons learned from utah mark a. supiano, m.d. professor and chief, geriatrics division. director, va salt lake city grecc. executive director, university

EXPANSION GOALS

• Geriatric Accredited Emergency Department

• Age Friendly Nielsen Rehabilitation Hospital

• Opening Spring 2020

AHA AFHS Action Community February 2020

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Page 31: Lessons learned from utahlessons learned from utah mark a. supiano, m.d. professor and chief, geriatrics division. director, va salt lake city grecc. executive director, university

• Age Friendly Huntsman Cancer Center– HELP Expansion– Delirium Screening– Geri-oncology clinic

AHA AFHS Action Community February 2020

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Page 32: Lessons learned from utahlessons learned from utah mark a. supiano, m.d. professor and chief, geriatrics division. director, va salt lake city grecc. executive director, university

AFHS IN HRSA GERIATRIC WORKFORCE ENHANCEMENT PROGRAM: LONG TERM SERVICES AND SUPPORTS (LTSS)• Objective: Develop and train the existing LTSS

healthcare workforce on the 4Ms elements of AFHS across LTSS settings.

• What matters most has particular relevance in LTSS settings, where providing person-centered care benefiting patients and families, caregivers, staff, and facilities has increasingly become a quality-improvement initiative.

AHA AFHS Action Community February 2020

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Page 33: Lessons learned from utahlessons learned from utah mark a. supiano, m.d. professor and chief, geriatrics division. director, va salt lake city grecc. executive director, university

AGE FRIENDLY CLINICAL TRIALS: PREVENTABLE

AHA AFHS Action Community February 2020

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• Pragmatic Evaluation of Events and Benefits of Lipid-Lowering in Older Adults – PREVENTABLE

• NIH-funded clinical trial will test statins in 20,000 older adults.

Page 34: Lessons learned from utahlessons learned from utah mark a. supiano, m.d. professor and chief, geriatrics division. director, va salt lake city grecc. executive director, university

CONCLUSION: LESSONS LEARNED

• 4M care is a package deal • Geriatric models of care are important

tools• Top down rather than bottom up approach

is needed to change health system culture• Build demand from the patient and

caregiver community

AHA AFHS Action Community February 2020

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Page 35: Lessons learned from utahlessons learned from utah mark a. supiano, m.d. professor and chief, geriatrics division. director, va salt lake city grecc. executive director, university

QUESTIONS...

About our logo...

The bristlecone pine tree (Pinuslongaeva) - the earth’s oldest inhabitant with a life span of 4,000 years - is found only in Utah and five other western states. Its extraordinary longevity and ability to adapt and survive in extremely harsh environmental conditions above 10,000 feet embodies the investigative spirit and mission of the Utah Center on Aging.

AHA AFHS Action Community February 2020

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Page 36: Lessons learned from utahlessons learned from utah mark a. supiano, m.d. professor and chief, geriatrics division. director, va salt lake city grecc. executive director, university

© U N I V E R S I T Y O F U T A H H E A L T H , 2 0 1 8

MEDICATION MANAGEMENT – INPATIENT MEDICAL UNITS

• Pharmacy and Occupational Therapy collaboration

• Identify those with low MEDI-COG scores

• Pre-discharge assessment with Manage MED Kit

MEDI-COG Assessment

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© U N I V E R S I T Y O F U T A H H E A L T H , 2 0 1 8

PROMOTING MOBILITY – MICU AND TRAUMA SURGERY

• “Bedrest is Toxic” Theme

• Daily mobility goals• Monitor AMPAC

Scores• Use AMPAC data to

inform discharge planning