Leslie Thomas952-388-3189

Lesliethomas1960@yahoo.com

OBJECTIVEI have spent nearly 30 years working at making a living, mostly in the accounts receivable arena. Now I want to make a difference. I am looking for purpose not just a job. I have the desire, determination and ability to learn and grow both personally and professionally.

Skill Highlights Microsoft Office proficiency Excel spreadsheets Accounts receivable professional Professional and mature

Dedicated team player Strong interpersonal skills Customer service-oriented

Core AccomplishmentsReduced past due balances from over 120 days to 60 days in 90 daysResearched and resolved billing problems that had been previously missed.Developed and implemented employee manual outlining job functions and procedures

PROFESSIONAL WORK EXPERIENCE Bridgestone corp, Kelly Services November 2015 to June 2016Dispute Coordinator

Review emails (average 150 per day) Create disputes Add information to current disputes Email requested invoices Reverse and rebill invoices Close cases after billing resolution

Venture Solutions, Volt Workforce Solutions April 2015 to June 2015Arden Hills, MNAdmin assistant

Creating spreadsheets Preparing document samples for client Setting up courier pick-up Sorting print samples and filing Scanning and emailing documents

Family Innovations to January 2014 to January 2015Front desk/Admin supportMaplewood, MN

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

Made copies, sent faxes and handled all incoming and outgoing correspondence. Managed the day-to-day calendar for 7 Therapists Managed daily office operations and maintenance of equipment.

Starkey Hearing Technologies March 2007-Janurary 2013 Billing Coordinator (temp October 2006-March 2007)Eden Prairie, MN

Processed an average of 1200 invoices per month for a large-scale organization. Researched and resolved billing and invoice problems. Promptly responded to general inquiries from customers, staff, and clients via mail,

e-mail and fax. Processed merchandise returns.

Analytics Inc., December 2005-March 2006Consultant/Claims Processor Chanhassen, MN

Process claims for settled class action lawsuits. Customer relations. Analyzed data.

Emerson Process Management April 2004-March 2005 Customer Financial Services Eden Prairie, MN

Cash applications Daily and monthly reconciliation Adjustments Process check requests Served on team learning new system (Oracle 11i) to train others in department

Aramark Refreshment Services March 2004-December 2004 Office Manager Roseville, MN

Managed cash room, accounts receivable and payables departments Responsible for inventory control Analyzed weekly sales reports

Sara Lee Coffee and Tea March 1999-May 2002 A/R Cash Applications Clerk St. Louis Park, MN

Data entry of cash receipts from local and national accounts. Deciphered customer issues to determine source of credit problems. Reviewed daily bank remittance reports from lockbox. Analyzed discrepancies between customer, bank and JD Edwards accounting system.

 Berry Coffee CompanyAccounts Receivable February 1994-March 1999Eden Prairie, MN

Daily entry of all route sales and weekly inventory Oversaw collection of past due accounts Assisted in order taking and customer service Created original spread sheets for inventory control

Created original forms to be used in collections.

EDUCATION

Richfield High School Diploma - Richfield, MN

Bravura Training

Excel, Access, Power point, and outlook

Richfield High School DiplomaRichfield, MN

HOBBIES/INTRESTS

Reading, writing, listening to music, hanging with youth group, walking/working out (lost 60 lbs in the last year!) As I have been getting in much better shape I have started thinking about a bucket list. I would love to try Surfing, White water rafting and maybe even rock climbing if I can get over my fear of falling to my death.