lender x onboarding/support infographic
DESCRIPTION
Infographic for on boarding through support process at Lender X.TRANSCRIPT
Getting started with the LenderX® platform
Welcome to the LenderX family! We’re dedicated to providing your team with a great experience from start to finish. Here’s an overview of what to expect as you prepare to begin your LenderX journey.
MEET ONBOARDING
SPECIALIST
COMPANY ANALYSIS
CONFIGURE SYSTEM
SETTINGS
NOTIFY STAFF & TRUSTED
APPRAISERS
Your dedicated Onboarding Specialist works with you every step of the way to configure LenderX to meet your goals and standards.
COMPANY & SYSTEM ADMIN
TRAINING
ROLES-BASED STAFF TRAINING
APPRAISER TRAINING
ADD-ONMODULE TRAINING
LENDERX KNOWLEDGEBASE
ACCESS
LenderX offers extensive web-based system training options for company and system administrators, appraisal desk personnel, general staff users, your trusted appraisers and additional LenderX modules. Continue your LenderX education on your own
schedule through the LenderX Knowledgebase!
PHONE SUPPORT:1.877.263.0220
EMAIL SUPPORT:[email protected]
ONLINE CHAT SUPPORT
SUPPORT HOURS: 8AM-8PM EST, MON - FRI
The LenderX Support team is available to assist all LenderX users via phone, email or online chat between the hours of 8AM and 8PM EST, Monday through Friday.
POST-LAUNCH FOLLOW UP
GO LIVE!
Keep us posted on your LenderX experience. We’ll be in touch to see how things are going!
p: 1.877.263.0220e: [email protected]