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LEGALSHIELD PRESENTATION Worry Less. Live More.

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Page 1: LEGALSHIELD PRESENTATION - The Benefits Store · LEGALSHIELD PRESENTATION Worry Less. Live More. The Company Established 1972 Revenue approx. $450 million 3.5 million covered lives

LEGALSHIELDPRESENTATION

Worry Less. Live More.

Page 2: LEGALSHIELD PRESENTATION - The Benefits Store · LEGALSHIELD PRESENTATION Worry Less. Live More. The Company Established 1972 Revenue approx. $450 million 3.5 million covered lives

The CompanyEstablished 1972

Revenue approx. $450 million

3.5 million covered lives across U.S.A. and Canada

2.1 million requests for legal assistance annually

34,000 business accounts 650 employees based in Ada, Oklahoma including extensive in-house customer service representatives

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••••

••

Page 3: LEGALSHIELD PRESENTATION - The Benefits Store · LEGALSHIELD PRESENTATION Worry Less. Live More. The Company Established 1972 Revenue approx. $450 million 3.5 million covered lives

LegalShield Is An Industry Leader

Expert administration of Legal Protection and Identity Theft plans

Our legal plan is the only one that offers 24/7, 365 access to attorneys in covered emergency situations

No other legal plan offers our exclusive Provider Law Firm delivery system. We have a proprietary network of accomplished law firms* covering 49 states and Canada

Our Identity Theft plan is the only one in the industry to offer full restoration services through licensed investigators. We offer this in conjunction with Kroll (the world leader in risk management)

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*versus a panel referral system

Page 4: LEGALSHIELD PRESENTATION - The Benefits Store · LEGALSHIELD PRESENTATION Worry Less. Live More. The Company Established 1972 Revenue approx. $450 million 3.5 million covered lives

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About Us

Page 5: LEGALSHIELD PRESENTATION - The Benefits Store · LEGALSHIELD PRESENTATION Worry Less. Live More. The Company Established 1972 Revenue approx. $450 million 3.5 million covered lives

LegalShieldLegal Protection Plan

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Page 6: LEGALSHIELD PRESENTATION - The Benefits Store · LEGALSHIELD PRESENTATION Worry Less. Live More. The Company Established 1972 Revenue approx. $450 million 3.5 million covered lives

Exceptional Service Proposition

Each legal provider is organized to provide service for the membership in its state

Fees are paid to the dedicated LegalShield law firm up front on a per capita basis (over $100m paid per annum)

Calls accepted and serviced efficiently and effectively

Service quality is guaranteed by LegalShield provider attorney QC systems (which includes real-time monitoring)

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Page 7: LEGALSHIELD PRESENTATION - The Benefits Store · LEGALSHIELD PRESENTATION Worry Less. Live More. The Company Established 1972 Revenue approx. $450 million 3.5 million covered lives

Exceptional Value PropositionFrom the trivial to the traumatic, you’re in good hands…

Real Estate: Residential/Commercial real estate transactions, landlord/tenant issues, foreclosure and short sale questions

Consumer Finance: Retail transactions for warranties, guarantees, and other contracts

Family law: Divorce, child support, child custody, and child visitation

Traffic Issues: Moving violations, traffic tickets and auto accidents

Collections: Issues with third-party debt collectors

When you have questions, your attorney has answers

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Page 8: LEGALSHIELD PRESENTATION - The Benefits Store · LEGALSHIELD PRESENTATION Worry Less. Live More. The Company Established 1972 Revenue approx. $450 million 3.5 million covered lives

Exceptional Value Proposition

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Up to 90% of member needs are covered by the plan with no additional fees. All other requests for service are entitled to a 25% discount to the law firms hourly rate (including pre-existing)

• Personal Legal Advice ‐ Unlimited issues

• 24/7 Emergency Access ‐ for covered situations• Letters/Calls made on your behalf• Contracts/Documents reviewed ‐ up to 15 pages• Online Legal Forms/Videos• Lawyers Prepare

• Your Will, Living Will, Health Care Power of Attorney• Traffic‐Related Issues • Trial Defense 

• Pre‐Trial• Trial

• Family/Domestic Services• Uncontested Divorce• Uncontested Adoption• Uncontested Separation/Annulment• Uncontested Name Change

• IRS Audit Assistance• 25% Preferred Member Discount*

Page 9: LEGALSHIELD PRESENTATION - The Benefits Store · LEGALSHIELD PRESENTATION Worry Less. Live More. The Company Established 1972 Revenue approx. $450 million 3.5 million covered lives

Who’s covered

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• The member• The member’s spouse• Never‐married dependent children     

under age 21 living at home• Dependent children under age 18 for    

whom the member is legal guardian• Full‐time college students up to age 23;    

never married, dependent children • Physically or mentally challenged 

children living at home

• The member• The member’s spouse• Never‐married dependent children     

under age 26 living at home• Dependent children under age 18 for    

whom the member is legal guardian• Full‐time college students up to age 26;    

never married, dependent children • Physically or mentally disabled 

children living at home

Page 10: LEGALSHIELD PRESENTATION - The Benefits Store · LEGALSHIELD PRESENTATION Worry Less. Live More. The Company Established 1972 Revenue approx. $450 million 3.5 million covered lives

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* Up to 90% of member inquiries are covered by the plan with no additional fees. All other requests for service are entitled to a 25%  discount to the law firm’s hourly rate (including pre‐existing issues). Review the membership contract for your selected plan and state of residence for full details on benefits, limitations, exclusions.

Home Business SupplementServices Provided• Business Legal Advice ‐ Unlimited issues• Letters/Calls made on your behalf• Contracts/Documents reviewed 

• Up to 15 pages • Debt Collection Letters

• Up to 3 per month• Specialty Matters and Out of State Consultation

• Two 30 minute consultations per year• IRS Audit Assistance

• includes Schedule C and E (attached to member's personal tax return)

• 25% Preferred Member Discount*

Eligibility• Must have the 

LegalShield Legal Plan

• Wholly‐owned and operated by member or member's spouse

• No employees other than immediate family members

Page 11: LEGALSHIELD PRESENTATION - The Benefits Store · LEGALSHIELD PRESENTATION Worry Less. Live More. The Company Established 1972 Revenue approx. $450 million 3.5 million covered lives

Help mitigate financial issues. 42% of those who did not hire an attorney said it was because attorneys are too expensive66% of those that hired an attorney through a legal plan said having an attorneylessened the amount of personal resources (time and money) spent to resolvetheir legal issue

Reduce stress. Our services help with everyday life challenges. 70% of Americans have at least one new or ongoing legal issue each yearUp to 90% of the doctor visits in the U.S. may be triggered by stress-related illnesses 70% of those who hired a group legal plan attorney reported having peace of mind in dealing with their legal situation

Reduce absenteeism and increase presenteeism. 50% of those who did not hire an attorney took time off work to deal with theirlegal issue, compared to only 30% of those who hired an attorney through alegal plan

61% spent less time at work worrying about and dealing with their legal situation

* Based on multiple studies including Harris Interactive 2011, Harris Interactive 2012 and Centers for Disease Control and Prevention in USA Today

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Studies Suggest Legal Plans Provide Peace of Mind*

•••

Page 12: LEGALSHIELD PRESENTATION - The Benefits Store · LEGALSHIELD PRESENTATION Worry Less. Live More. The Company Established 1972 Revenue approx. $450 million 3.5 million covered lives

LegalShield Plans with Optional Upgrades

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Our Plans

Page 13: LEGALSHIELD PRESENTATION - The Benefits Store · LEGALSHIELD PRESENTATION Worry Less. Live More. The Company Established 1972 Revenue approx. $450 million 3.5 million covered lives

LegalShieldIdentity Theft Protection Plan

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Page 14: LEGALSHIELD PRESENTATION - The Benefits Store · LEGALSHIELD PRESENTATION Worry Less. Live More. The Company Established 1972 Revenue approx. $450 million 3.5 million covered lives

Did you know…

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Almost one out of ten Americans were victims of identity theft in 2013, with losses totaling $24.7 billion. ‐ U.S. Department of Justice

The revenue of Identity Theft has surpassed the revenue of drug trafficking. ‐ Secret Service March 2007

There was an increase of 30% over the total number of breaches tracked in 2012 ‐ The Identity Theft Resource Center® 

Every 3 seconds someone becomes a victim of Identity Theft. ‐ USA TODAY 

Identity theft is the #1 criminal concern for law enforcement over the next decade. ‐ USA TODAY 

Identity theft is the number one consumer complaint 14 years in a row.‐ Federal Trade Commission 

Page 15: LEGALSHIELD PRESENTATION - The Benefits Store · LEGALSHIELD PRESENTATION Worry Less. Live More. The Company Established 1972 Revenue approx. $450 million 3.5 million covered lives

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Identity Theft Tops List for 14th Consecutive Year Complaints

FTC Releases Top 10 Complaint Categories for 2013:

Legalshields

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Page 16: LEGALSHIELD PRESENTATION - The Benefits Store · LEGALSHIELD PRESENTATION Worry Less. Live More. The Company Established 1972 Revenue approx. $450 million 3.5 million covered lives

Identity Theft . . .

• 2015 Dubbed “The Year of the Healthcare Hack”

• Over 99 Million compromised this year nationwide

• 90% experienced data breach in the past two years

• The fastest growing segment of identity theft victims is children under the age of five

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Page 17: LEGALSHIELD PRESENTATION - The Benefits Store · LEGALSHIELD PRESENTATION Worry Less. Live More. The Company Established 1972 Revenue approx. $450 million 3.5 million covered lives

Identity Theft . . .

• California 2014

• There were 171,379 total fraud complaints

• 38,982 of them were for identity theft

• Both numbers were the highest among all states

• Ranked overall 7th amongst all states

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Page 18: LEGALSHIELD PRESENTATION - The Benefits Store · LEGALSHIELD PRESENTATION Worry Less. Live More. The Company Established 1972 Revenue approx. $450 million 3.5 million covered lives

What is Identity Theft? 

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Identity theft is a form of stealing someone's identity in which someone pretends to be someone else usually as a method to gain access to resources or obtain credit and other benefits in that person's name.

What types of Identity Theft exist today? 

Drivers License

FinancialCharacter/Criminal

Medical Social Security 

Only 17%!83%

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Page 19: LEGALSHIELD PRESENTATION - The Benefits Store · LEGALSHIELD PRESENTATION Worry Less. Live More. The Company Established 1972 Revenue approx. $450 million 3.5 million covered lives

Medical Identity Theft  

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Thieves do the following IN YOUR NAME:• obtain your health insurance ID or social 

security number to get health care• your medical history and health care can 

include someone else’s information.   This can be life threatening!

Page 20: LEGALSHIELD PRESENTATION - The Benefits Store · LEGALSHIELD PRESENTATION Worry Less. Live More. The Company Established 1972 Revenue approx. $450 million 3.5 million covered lives

FOX 5 Identity Theft Video

Page 21: LEGALSHIELD PRESENTATION - The Benefits Store · LEGALSHIELD PRESENTATION Worry Less. Live More. The Company Established 1972 Revenue approx. $450 million 3.5 million covered lives

Social Security Identity Theft 

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Thieves do the following IN YOUR NAME:• gain employment and report income• file false income tax returns• file for social security benefits  • apply for Driver’s license• obtain medical care• apply for credit  

Page 22: LEGALSHIELD PRESENTATION - The Benefits Store · LEGALSHIELD PRESENTATION Worry Less. Live More. The Company Established 1972 Revenue approx. $450 million 3.5 million covered lives

Driver’s License Identity Theft

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Thieves do the following IN YOUR NAME:• acquire a drivers license in your name or claim 

to be you during a traffic stop. • receive traffic tickets, DWI, DUI, and other 

driving related charges• suspend or revoke driving privileges

This means you could be arrested during a routine traffic stop for crimes you didn’t commit!

Page 23: LEGALSHIELD PRESENTATION - The Benefits Store · LEGALSHIELD PRESENTATION Worry Less. Live More. The Company Established 1972 Revenue approx. $450 million 3.5 million covered lives

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• 57% of victims had NEW ACCOUNTS opened in their name

• 62% had warrants issued for their arrest

• 82% found out through an adverse action

• Average victim spent 157.87 hours to clean up the mess, 70% stated up to 12 months!

• Inability to clear Negative Records:63% could not get their credit reports cleared22% have their SSN tied to someone else’s19% had their fraud alerts ignored

*ITRC 2009 The Aftermath

What happens without our service?

Page 24: LEGALSHIELD PRESENTATION - The Benefits Store · LEGALSHIELD PRESENTATION Worry Less. Live More. The Company Established 1972 Revenue approx. $450 million 3.5 million covered lives

Identity Theft . . .

*Review the membership brochure for certain requirements and exclusions**Services are performed upon member request

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Page 25: LEGALSHIELD PRESENTATION - The Benefits Store · LEGALSHIELD PRESENTATION Worry Less. Live More. The Company Established 1972 Revenue approx. $450 million 3.5 million covered lives

The Identity Theft Shield Difference

Kroll has 40 years in the security and risk management business, with experience unmatched by any competitor LegalShield and Kroll partnered in 2003 to provide a leading identity theft protection product which accounts for over 85% of Kroll identity theft subscriptionsKroll’s Investigators have thousands of hours of experience (the most in the industry)

Service Beyond Credit Monitoring:

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Experience:

Restoration: We are the only ones in the industry to offer full investigation and restoration services which is handled by the experts at KrollLicensed Investigator: We provide one-on-one access to a Licensed Investigator to assist until identity theft issues are fully resolvedConsultation: We communicate best practices and provide consultation services to all members, whether they’ve experienced an identity theft event or not

Page 26: LEGALSHIELD PRESENTATION - The Benefits Store · LEGALSHIELD PRESENTATION Worry Less. Live More. The Company Established 1972 Revenue approx. $450 million 3.5 million covered lives

In addition to the services provided by our plans, members may also receive special member discounts:

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• Computer/Office

• Rental car

• Cell Phone ServiceFinancial Services

• Auto Discounts

• Tra

• vel

• Computer/Office

• Rental car

• Financial Services

• Auto Discounts

• Apparel

• Travel

Page 27: LEGALSHIELD PRESENTATION - The Benefits Store · LEGALSHIELD PRESENTATION Worry Less. Live More. The Company Established 1972 Revenue approx. $450 million 3.5 million covered lives

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Your first month’s payment will include a $10 enrollment fee. 

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What’s Right For You?At LegalShield it’s simple, you choose which plans work best for you and your family:

* When you purchase an Identity Theft Plan along with the Legal Plan you   will receive the discounted rate as noted in the chart. 

Page 28: LEGALSHIELD PRESENTATION - The Benefits Store · LEGALSHIELD PRESENTATION Worry Less. Live More. The Company Established 1972 Revenue approx. $450 million 3.5 million covered lives

The opportunity is here . . .

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We have:• unique and difficult

to duplicate products• little competition

• a suite of targeted products

We have:• unique and difficult

to duplicate products• little competition

• a suite of targeted products

Page 29: LEGALSHIELD PRESENTATION - The Benefits Store · LEGALSHIELD PRESENTATION Worry Less. Live More. The Company Established 1972 Revenue approx. $450 million 3.5 million covered lives

Summary

LegalShield legal protection plan and identity theft plan are unique, high differentiated service offerings.

Currently servicing 3.5 million lives.

Robust domestic back office systems with highly scalable capabilities.

Were bringing a solution to the legal needs and Identity needs of your clients.

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Page 30: LEGALSHIELD PRESENTATION - The Benefits Store · LEGALSHIELD PRESENTATION Worry Less. Live More. The Company Established 1972 Revenue approx. $450 million 3.5 million covered lives

1.  Become a MemberFill out the application and use your membership.

2.  Become AuthorizedManagement has your paperwork.

3. Get TrainedComplete Training online. 

4. Get Your Sales MaterialManagement has your materials.

5. Sell Your First MembershipThen sell more.

Contact Your LegalShield Expert for AssistanceArnum Wapples646‐470‐[email protected]

Action Steps:

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Page 31: LEGALSHIELD PRESENTATION - The Benefits Store · LEGALSHIELD PRESENTATION Worry Less. Live More. The Company Established 1972 Revenue approx. $450 million 3.5 million covered lives

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Worry Less. Live More.