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PowerPoint Presentation for Dennis, Wixom, & Roth Systems Analysis and Design, 3rd Edition Copyright 2006 © John Wiley & Sons, Inc. All rights reserved. Systems Analysis and Systems Analysis and Design Design Alan Dennis, Barbara Haley Wixom, and Roberta Roth John Wiley & Sons, Inc. Slides by Candace S. Garrod Red Rocks Community College

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Page 1: Lecture Slides in PowerPoint

PowerPoint Presentation for Dennis, Wixom, & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. All rights reserved.

Systems Analysis and DesignSystems Analysis and Design

Alan Dennis, Barbara Haley Wixom, and Roberta RothJohn Wiley & Sons, Inc.

Slides by Candace S. Garrod

Red Rocks Community College

Page 2: Lecture Slides in PowerPoint

PowerPoint Presentation for Dennis, Wixom, & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. All rights reserved.

Project InitiationProject Initiation

Chapter 2

Page 3: Lecture Slides in PowerPoint

PowerPoint Presentation for Dennis, Wixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. All rights reserved..2 - 3

Key Ideas

An opportunity to create business value from using information technology initiates a project.Feasibility analysis helps determine whether or not to proceed with the IS project.Projects are selected based on business needs and project risks.

Page 4: Lecture Slides in PowerPoint

PowerPoint Presentation for Dennis, Wixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. All rights reserved..2 - 4

Key Ideas

The project sponsor is a key person who identifies business value to be gained from using information technology.The approval committee reviews system requests from groups throughout the organization and selects projects for the benefit of the business.

Page 5: Lecture Slides in PowerPoint

PowerPoint Presentation for Dennis, Wixom, & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. All rights reserved.

IDENTIFYING PROJECTS IDENTIFYING PROJECTS WITH BUSINESS VALUEWITH BUSINESS VALUE

Page 6: Lecture Slides in PowerPoint

PowerPoint Presentation for Dennis, Wixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. All rights reserved..2 - 6

How Do Projects Begin?

Business needs should drive projects.

Project sponsor recognizes business need for new system and desires to see it implemented.

Business needs determine the system’s functionality (what it will do).

The project’s business value should be clear.

Page 7: Lecture Slides in PowerPoint

PowerPoint Presentation for Dennis, Wixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. All rights reserved..2 - 7

System Request

A document describing business reasons for project and system’s expected value.

Lists project’s key elementsProject sponsor

Business need

Business requirements

Business value

Special issues or constraints

Page 8: Lecture Slides in PowerPoint

PowerPoint Presentation for Dennis, Wixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. All rights reserved..2 - 8

System Request Examples

Project sponsor – VP of MarketingBusiness need – Reach new customers and improve service to existing customersBusiness requirements – Provide web-based shopping capabilityBusiness value - $750,000 in new customer sales; $1.8M in existing customer salesSpecial issues or constraints – System must be operational by holiday shopping season

Page 9: Lecture Slides in PowerPoint

PowerPoint Presentation for Dennis, Wixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. All rights reserved..2 - 9

Preliminary Project Acceptance

System request is reviewed by approval committee

Based on information provided, project merits are assessed.

Worthy projects are accepted and undergo additional investigation – the feasibility analysis.

Page 10: Lecture Slides in PowerPoint

PowerPoint Presentation for Dennis, Wixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. All rights reserved..2 - 10

Your Turn

If you were building a web-based system for course registration,

What is the business need?

What would be the business requirements?

What would be the business value (tangible and intangible)?

What special issues or constraints would you foresee?

Page 11: Lecture Slides in PowerPoint

PowerPoint Presentation for Dennis, Wixom, & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. All rights reserved.

FEASIBILITY ANALYSISFEASIBILITY ANALYSIS

Page 12: Lecture Slides in PowerPoint

PowerPoint Presentation for Dennis, Wixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. All rights reserved..2 - 12

Feasibility Analysis

Detailed business case for the projectTechnical feasibility

Economic feasibility

Organizational feasibility

Compiled into a feasibility study

Feasibility is reassessed throughout the project

Page 13: Lecture Slides in PowerPoint

PowerPoint Presentation for Dennis, Wixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. All rights reserved..2 - 13

Technical Feasibility:Can We Build It?

Users’ and analysts’ familiarity with the business application areaFamiliarity with technology

Have we used it before? How new is it?

Project sizeNumber of people, time, and features

Compatibility with existing systems

Page 14: Lecture Slides in PowerPoint

PowerPoint Presentation for Dennis, Wixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. All rights reserved..2 - 14

Economic FeasibilityShould We Build It?

Identify costs and benefits

Assign values to costs and benefits

Determine cash flow

Assess financial viabilityNet present value (NPV)

Return on investment (ROI)

Break even point (BEP)

Page 15: Lecture Slides in PowerPoint

PowerPoint Presentation for Dennis, Wixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. All rights reserved..2 - 15

Example Costs and Benefits for Economic Feasibility

Page 16: Lecture Slides in PowerPoint

PowerPoint Presentation for Dennis, Wixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. All rights reserved..2 - 16

Tangible vs. Intangible Costs

Tangible Costs – Includes revenue that the system enables the organization to collect, such as increased sales.Intangible Costs – Are base on intuition and belief rather than “hard numbers.”

Page 17: Lecture Slides in PowerPoint

PowerPoint Presentation for Dennis, Wixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. All rights reserved..2 - 17

Assign Cost and Benefit Values

Difficult, but essential to estimateWork with people who are most familiar with the area to develop estimatesIntangibles should also be quantifiedIf intangibles cannot be quantified, list and include as part of supporting material

Page 18: Lecture Slides in PowerPoint

PowerPoint Presentation for Dennis, Wixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. All rights reserved..2 - 18

Determine Cash Flow:Assign Values to Costs and Benefits –

Simple Cash Flow Method

Page 19: Lecture Slides in PowerPoint

PowerPoint Presentation for Dennis, Wixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. All rights reserved..2 - 19

Assess Financial Viability – Net Present Value

NPV = PV(future cash inflows) –

PV(future cash outflows)

PV = Cash flow amount

(1 + interest rate)n , where interest rate = required return

n = number of years in future

Page 20: Lecture Slides in PowerPoint

PowerPoint Presentation for Dennis, Wixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. All rights reserved..2 - 20

Determine NPV

If NPV >= 0,

Project is OK

If NPV < 0,

Project is unacceptable

Page 21: Lecture Slides in PowerPoint

PowerPoint Presentation for Dennis, Wixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. All rights reserved..2 - 21

Assess Financial Viability – Return on Investment

ROI = NPV PV(cash outflows)

Page 22: Lecture Slides in PowerPoint

PowerPoint Presentation for Dennis, Wixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. All rights reserved..2 - 22

Assess Financial Viability – Break Even Point

How long before the project’s returns match the amount invested

The longer it takes to break even, the higher the project’s risk.

Page 23: Lecture Slides in PowerPoint

PowerPoint Presentation for Dennis, Wixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. All rights reserved..2 - 23

Organizational FeasibilityIf we build it, will they come?

Strategic alignmentHow well do the project goals align with business objectives?

Stakeholder analysisProject champion(s)

Organizational management

System users

Page 24: Lecture Slides in PowerPoint

PowerPoint Presentation for Dennis, Wixom, & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. All rights reserved.

PROJECT SELECTIONPROJECT SELECTION

Page 25: Lecture Slides in PowerPoint

PowerPoint Presentation for Dennis, Wixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. All rights reserved..2 - 25

Project Selection Issues

Approval committee works from the system request and the feasibility study

Project portfolio – how does the project fit within the entire portfolio of projects?

Trade-offs must be made to select projects that will form a balanced project portfolio

Viable projects may be rejected or deferred because of project portfolio issues.

Page 26: Lecture Slides in PowerPoint

PowerPoint Presentation for Dennis, Wixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. All rights reserved..2 - 26

Summary

Project initiation involves creating and assessing goals and expectations for a new systemIdentifying the business value of the new project is a key to successFeasibility study is concerned with insuring that technical, economic, and organizational benefits outweigh costs and risksProject selection involves viewing the project within the context of the entire project portfolio, and selecting those projects that contribute to balance in the portfolio

Page 27: Lecture Slides in PowerPoint

PowerPoint Presentation for Dennis, Wixom & Roth Systems Analysis and Design, 3rd EditionCopyright 2006 © John Wiley & Sons, Inc. All rights reserved..2 - 27

Copyright © 2006John Wiley & Sons, Inc.

All rights reserved. Reproduction or translation of this work beyond that permitted in Section 117 of the 1976 United States Copyright Act without the express written permission of the copyright owner is unlawful. Request for further information should be addressed to the Permissions Department, John Wiley & Sons, Inc. The purchaser may make back-up copies for his/her own use only and not for redistribution or resale. The Publisher assumes no responsibility for errors, omissions, or damages, caused by the use of these programs or from the use of the information contained herein.