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    Project Management

    Level 2

    Prepared by: RHR First Prepared on: September 10, 2006 Last Modified on:

    Quality checked by: MOH

    Copyright 2004 Asia Pacific Institute of Information Technology

    Professional & Enterprise

    DevelopmentCE00315-2

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    Structure of the lesson

    Project managers personal skills

    Project Management techniques

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    Learning Outcomes

    Describe common features of projects

    List the main tasks involved in project management

    Describe the range of skills required for successfulproject management

    Explain the need for structured project management

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    Key Terms you must be able to use

    If you have mastered this topic, you should be able to use

    the following terms correctly in your assignments and

    exams:

    Project Management

    Team work

    Technology

    Customer

    Team

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    What is a project

    Any task which has a beginning and an end

    Analogy : Getting married is a project - staying marriedisnt !

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    What is a project (contd)

    Examples of non-IT projects :

    1. Organising a holiday

    2. Bidding for the 2006 World Cup

    3. Building the new National Museum

    Examples of IT projects :

    1. Design and installation of HUKM Ambulance call out

    system

    2. Design and installation Tescos electronic POS machines

    3. Design and implement the Taxation Office payments

    system

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    Why do IT projects need to be managed?

    In the past IT projects have been criticised for being:

    LATE !

    OVER - BUDGET !

    NOTWHATWASWANTED !

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    Why do projects fail?

    Users dont know what they want?

    Complexity of task?

    Number of people involved? Difficulty of task?

    New technology untried, untested?

    Bad planning?

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    The aim of successful project management

    DO THE RIGHT THING

    y DO IT ON TIME

    y WITHIN BUDGET

    y TO QUALITY

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    Skills of a Project Manager

    The project Manager has to deal with all aspects of a

    project:

    Technology

    Customer Team

    What major skills would a PM need for each circle?

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    Prioritise these skills

    Programming skills

    Motivating other people

    Selling

    Record keeping andadministrative skills

    Organisational skills

    Ruthlessness

    Previous experience of

    similar projects

    Problem Solving skills

    Patience

    Confidence Communication skills

    Intelligence

    Qualifications

    Diplomacy

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    The Project Management triangle

    All projects have 3 elements that need controlling: Time , Quality & Cost

    These three are often shown as the ProjectManagement triangle :

    Different projects have different priorities. From the

    triangle above, decide on the priorities for thefollowing projects :

    1. Providing food for famine relief

    2. A drug administering system for a hospital

    3. A school buying new computers for a classroom

    Q C

    T

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    Question

    Do you need the same project manager for all projects?

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    All projects share certain CHARACTERISTICS :

    GOAL(S) - What the project hopes to achieve

    OBJECTIVES- Specific outcomes or deliverables

    LEADER -The manager, planner, monitor, controller

    TEAM - A group of people with allocated tasks

    DEADLINE-A date by which the project should be completed

    BUDGET - An amount of money available to finance the project

    PROBLEMS - Unforeseen circumstances that require action to solve orovercome problems.

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    What is involved in Project Management?

    1.PLANNING

    2.ESTIMATING

    3.RESOURCE ALLOCATION4.SCHEDULING

    5.MONITORING PROGRESS

    6.TAKING CORRECTIVE ACTION

    7.REPORTING TO PROJECT OWNERS

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    1. PLANNING

    A major part of any project. Plans include deciding what

    the project is going to do, how it will be done, who will

    be involved, how much will the project cost, and when it

    must be completed.

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    2. ESTIMATING

    Estimates must be made oftime and cost for each

    stage of the project.

    Estimating is not easy!

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    3. RESOURCE ALLOCATION

    Resources include people, equipment, money,

    accommodation etc. These must be booked for each

    stage of the project.

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    4. SCHEDULING

    Tasks must be carried out in a logical sequence. Some

    tasks cannot begin until another task has been

    completed. These are called critical tasks.

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    5. MONITORING PROGRESS

    A good project managermeasures performance

    throughout the project. This helps to identify problems

    early.

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    6. TAKING CORRECTIVE ACTIONS

    Every problem requires a different solution.

    Sometimes this might be changing the tasks allocated to

    people, getting extra resources, or changing equipment.

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    7. REPORTING TO PROJECT OWNERS

    Customers paying for a new system will want regular

    feedback on project progress and milestones.

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    Exercise

    Define a project (2 marks)

    Identify the 3 important elements that need controlling in

    a project (3 marks) Do you need the same project manager for all projects?

    Explain. (3 marks)

    Users dont know what they want is seen as one of the

    reasons why a project would fail. As project manager

    how can you avoid this? (5 marks)

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    Project Risk Assessment

    Projects DO FAIL

    Lots of research into reasons

    Allows us to assess RISKS

    PMs need to plan to minimise known risks.

    One well known author is Barry Boehm books include:

    Software Risk Management, IEEE Computer Society

    Press, 1989.

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    Boehm Top 10 Risk Factors

    1. Personnel shortfalls

    2. Unrealistic Schedules and Budgets

    3. Developing Wrong Functions

    4. DevelopingW

    rong User Interface5. Gold Plating

    6. Continuing Requirement changes

    7. External components

    8. Externally performed tasks

    9. Performance shortfalls10. Straining computer science capabilities

    Ask yourself is emphasis on people or technology?

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    Three common strand

    Government Issues

    Accountability

    Publicity

    Politics Technology Issues

    Complexity

    Technology

    Oversight Project Issues

    Project Management

    Suppliers

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    Project planning

    Once the objectives are clear, the project manager can

    carry on with the next tasks:

    Analyse the logical SEQUENCE of tasks to bedone (SCHEDULING)

    ESTIMATE the time effort and cost involved in eachstage

    Examine the RISKS and make allowances to cover

    uncertainties CALCULATE the total time and cost for the project

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    Project Scheduling

    Path Analysis

    Is all about putting tasks into a common sensesequence, and identifying task dependencies

    Two common techniques used are Gantt charts andNetwork Diagrams

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    Example 1 - Task list

    Task Duration Depends onA 4 DAYS NOTHING

    B 2 DAYS NOTHING

    C 5 DAYS Task A

    D 3 days Task BE 5 days Tasks C,D

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    Gantt Chart

    A

    B

    C

    D

    E

    2 4 86 10 12 14

    A

    B

    C

    D

    E

    2 4 86 10 12 14

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    How does this help?

    Shortest route

    Alternatives

    Can add more detail resources etc.

    Alternative.

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    A

    B

    C

    D

    E

    2 4 86 10 12 14

    A

    B

    C

    D

    E

    2 4 86 10 12 14

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    How does project scheduling help?

    Easy way to see project as whole

    Determines Critical Path

    Allows PM to examine alternatives

    Helps set milestones Identifies Float time

    Helps to identify slippage

    NOTE ! Need to be re-visited corrective action etc.

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    Project Brewing Up

    Add milk / sugar

    Put teabag in pot

    Boil kettle

    Wash pot Wash cup

    Pour water into pot

    Allow tea to brew

    Pour tea into cup

    1. First - sequence

    2. Ensure dependencies

    identified

    3. Estimate time andresources required

    4. Evaluate alternatives

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    Task Description Time Dependant on

    A Boil kettle 250 -

    B Wash cup 30 -

    C Wash pot 30 -

    D Teabag in pot 5 C

    E water into pot 10 A + D

    F Leave to Brew 60 E

    G Pour into cup 5 B + FH Add Milk/sugar 5 G

    I Stir 10 H

    Drink!

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    Killer Robot Chapters 1 and 2

    Review for information

    Project Managers

    Project Management Issues

    Prepare for next tutorial

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    Q & A

    Question and Answer Session

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    P f i l & E t i D l t

    Topic and Structure of next session

    Next Session

    Professional Issues