learning to manage - working with editors, authors & reviewers
TRANSCRIPT
Learning to Manage- Working with Editors, Authors & Reviewers -
Duncan NicholasJournals Development Editor
Roles• Societies
– Guiding principles– Establish strong relationships– Include the following roles:
• Editors
– Figureheads– Curators– Decision makers– Regular contact– Establish strong relationships
• Authors– Provide content– Journal board members– Infrequent contact
• Reviewers– Specific Experts– Journal board members– Infrequent to regular contact
Methods of management
• Role and process guides– Establish expectations– Mutual assurance– Increase efficiency
• Bespoke tailoring– Customised websites – Personalised contracts– Accommodating feedback
• Relationship building– Communication!– Email, phone or face-to-face– Proactive, attentive, responsive, considerate, empathetic
Information Inspiration
Information Inspiration
Information Inspiration
Information Inspiration
Methods of management
• Role and process guides– Establish expectations– Mutual assurance– Increase efficiency
• Bespoke tailoring– Customised websites – Personalised contracts– Accommodating feedback
• Relationship building– Communication!– Email, phone or face-to-face– Proactive, attentive, responsive, considerate, empathetic
“Thanks a lot for the update. I just wish all editorial & production coordinators were as efficient as you. It is refreshing to get a step-by-step update”
Considerate automations
Methods of management
• Role and process guides– Establish expectations– Mutual assurance– Increase efficiency
• Bespoke tailoring– Customised websites – Personalised contracts– Accommodating feedback
• Relationship building– Communication!– Email, phone or face-to-face– Proactive, attentive, responsive, considerate, empathetic
Perseverance
Scenarios
• What was the initial issue? eg. a technical problem, a misunderstanding, an aggressive response
• How was the issue resolved?
eg. you resolved it yourself, it involved site re-configuration, involved a third-party to resolve
• What was the outcome?eg. were all parties satisfied? Did it involve compromise? How did anyone benefit?