learning to love humans

8/2/2019 Learning to Love Humans

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learning to lovehumansemotional interface design

I come in peace.

Tuesday, December 13, 11


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Scanning network forp2p companionship.

Eat my lead, sucker.



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physiological

safety

love/belonging

esteem

self-actualization



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physiological

safety

love/belonging

esteem

self-actualization

humansneed thisstuff



8/102Tuesday, December 13, 11


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functional

reliable

usable

pleasurable



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functional

reliable

usable

pleasurable

humans needthis stuff



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functional

reliable

usable

pleasurable



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functional

reliable

usable

pleasurable

missing



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usable



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edible

usable=



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photo credit freezelight

http://www.flickr.com/photos/63056612@N00/http://www.flickr.com/photos/63056612@N00/


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photo credit morberg

http://www.flickr.com/photos/morberg/http://www.flickr.com/photos/morberg/


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usable



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pleasurable



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products arepeople too



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platformfor emotion



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Experiencing thermal increasein thoracic region.



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photo credit D. Norwood

http://www.flickr.com/photos/gordynor/http://www.flickr.com/photos/gordynor/


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photo credit David Clow

http://www.flickr.com/photos/davidclow/http://www.flickr.com/photos/davidclow/


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People will forgive shortcomings,

follow your lead, and sing yourpraises if you reward them withpositive emotion.

emotional design principle



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photo credit Simon Davison

http://www.flickr.com/photos/suzanneandsimon/http://www.flickr.com/photos/suzanneandsimon/


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we seeourselves



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I adore the way their

apps look and sound.- John Gruber, DaringFireball.net



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A fantastic, fun, and

functional interface on aseriously great app.- 148apps.com



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We did want our users to have anemotional connection to our apps.

Most people don't have a love/joy forsoftware like geeks do.- Mark Jardine, TapBots Designer



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I really *LOVE* the singing birdwhen you send a tweet. Twitter is

fun all of a sudden!

- @thetalldesigner



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Confession: sometimes I make toolong Feathers-tweets just to watch

the bird turn red.- @evbjone



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Before your application can createan emotional relationship with theuser it must get the basics right. The

emotional relationship, the delight,is what you layer on top of this baseusability and technical competency.

- Aral Balkan, designer of Feathers



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The inspiration for our colorcorporate gray to brand their

windowless office and so we i

My goal was to design Wufo

excellent at what it does, it w



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The inspiration for our color palette didcome from our competitors. It was reallydepressing to see so much softwaredesigned to remind people theyre making

databases in a windowless office and so weimmediately knew we wanted to go in theopposite direction.

- Kevin Hale, Wufoo



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Oh MailChimp monkey. Just as I getfrustrated w/ wrangling emailaddresses, youre there w/ your

little witticisms to cheer me up.

- @p_girl



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priming



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photo credit crash-candy

http://www.flickr.com/photos/crash-candy/http://www.flickr.com/photos/crash-candy/


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Whoa, I just logged into MailChimpand the little monkey in the cornersays "hey Kate, new haircut? !Muy

guapo!" how do they know?!

- @katemiss



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discovery



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http://photojojo.com/

http://passfail.squarespace.com/http://passfail.squarespace.com/


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Does this armor make myports look big?

Affirmative.



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Trust was the most critical barrierfor us to overcome with potentialusers. It was an uphill battle raising

venture capital because investorssimply didn't think people wouldever share bank credentials.

- Jason Putorti



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Trust is a gut feeling more than arational process, and visual designaffects emotions in a very powerful

way, perhaps more than any otherstimuli.

- Jason Putorti



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You will comply or bedestroyed.



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photo credit 1978seymour

http://www.flickr.com/photos/1978seymour/http://www.flickr.com/photos/1978seymour/


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photo credit kahala

http://www.flickr.com/photos/kahalahttp://www.flickr.com/photos/kahala


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photo credit 1978seymourphoto credit theunabonger

http://www.flickr.com/photos/theunabonger/http://www.flickr.com/photos/theunabonger/


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emotionalcollateral



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Four is too many.



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attentionis nite



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Occamsrazor



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Attractive things make people feelgood, which in turn makes themthink more creatively. How doesthat make something easier to use?

Simple, by making it easier forpeople to find solutions to theproblems they encounter.

- Donald Norman


Inserting anal probe.Thi h bi


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This wont hurt a bit.



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- Pageviews: form ~5/visitor to ~30/visitor over the course of the hunt.- Traffic tripled on the first few days of the hunt.

-Facebook fansgrew from < 600 to over 2300.- Twitter followers went from ~1000 to over 1700.- It generated 41 threads in our forums with 3700+ posts and ~55,000 viewspeople poop

on parties

0.007%



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progressivelyenhance



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functional

reliable

usable

pleasurable



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startsmall



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-Facebook fansgrew from < 600 to over 2300.- Twitter followers went from ~1000 to over 1700.- It generated 41 threads in our forums with 3700+ posts and ~55,000 views

page views

600%



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-Facebook fansgrew from < 600 to over 2300.- Twitter followers went from ~1000 to over 1700.- It generated 41 threads in our forums with 3700+ posts and ~55,000 viewstrafc300%



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Facebook Fans

217%



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Twitter

Followers

170%



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posts in forum

3,700+



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Just cant let it go. Into my third daynow. Ashamed of how many hours

Ive spent.

- Paintbrush, forum user



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So pleased to have found thissoftware. Ive wanted it for a whileand was saving up. Now I can treatmyself to some of the othersoftware Ive been trying during my5 hour egg hunt.

- Jane Hasseldon, Facebook fan



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have wechanged?



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morehuman


I have special feelingsfor you. Assume cuddle


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for you. Assume cuddleformation.



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learning to love humans

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