learning to become agile, with retrospectives · agile, lean, quality & continuous improvement...
TRANSCRIPT
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Ben Linders Consulting
Learning to Become Agile, with Retrospectives
QCon London, March 5, 2015
Ben Linders Consulting
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Ben Linders Consulting
On the agenda today …• “What” and “why” of Retrospectives• Business Value and Benefits• Environment for Retrospectives• Retrospective Exercises
With agile retrospectives teams drive their own actions! Ben Linders
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Ben Linders Consulting
Agile, Lean, Quality & Continuous Improvement
Retrospectives Facilitator Agile Coach/Mentor/TrainerCMMI & People-CMM Assessor
Freelance Editor for InfoQ.com
Ben Linders
Co-Author Getting Value out of Agile Retrospectives Dutch French Japanese Spanish Italian Chinese
Author: What Drives Quality
eBook: Download from Amazon, InfoQ or LeanpubPrint: Buy on Amazon or Lulu
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Ben Linders Consulting
State of PracticeDoing them?
Like doing them?
Valuable?
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Ben Linders Consulting
Agile RetrospectivesPractice for teams to reflect on their way of working
and to continuously become better in what they do.
Focus upon• Team• Self organizing• Collaboration• Direct Improvement
What is an Agile Retrospectives
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Ben Linders Consulting
Prime Directive“Regardless of what we discover, we understand
and truly believe that everyone did the best job they could, given what they knew at the time, their skills and abilities, the resources available, and the situation at hand.”
Norm Kerth http://www.retrospectives.com/
Create an Open Culturewhere team member Speak Upwith Respect for each otherto Learn and Improve
Soft Skills Matter
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Ben Linders Consulting
Why Retrospectives?To help teams to solve problems and improve themselves!
• Becoming Agile and Lean• Make existing processes more Agile• Increase Value of Agile• Less resistance to Change
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Ben Linders Consulting
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Ben Linders Consulting
Environment for RetrospectivesAdopting retrospectives is an organizational change
where professionals adapt their way of working, their behavior - It won’t just happen, and if not properly supported it may take much time, or even fail.
• Purpose• Facilitation• Do and Evaluate
Adopting Agile Retrospectives
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Purpose of RetrospectivesUnderstand why to do retrospectives
• Authority and responsibility on how to work together• Need for continuous improvement• Celebrate and reward success• Empasize “why over how”
Sustainable Improvement through Agile Retrospectives
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Capable Retrospective Facilitators
Effective and Efficient Retrospectives:• Vital few improvement actions• Keep invested time low
Facilitation by capable people:• Qualify and Authorize facilitators• Train: Purpose, techniques, skills Agile Improvement• Mentoring & coaching • Share & discuss retrospective experiences
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Do and Evaluate Retrospectives
• Prepare: Purposes and establishing capable facilitators• Start with retrospectives in your first iteration • Simple technique: asking questions or boat exercise
Evaluate the Retrospective, ask:• Is this useful? • Helps to get a shared understanding how things go?• Do the actions make sense? • Does meeting as a team to reflect feel good?
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Ben Linders Consulting
Leading RetrospectivesRoles• Facilitator – Servant Leader• Coach – Support Change• Manager – Arrange for Change
All roles are neededPlay the game togetherAction is in the interaction
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Ben Linders Consulting
Business ValueAgile retrospectives help teams learn and improve, and
increase their business value to their customers and the company
Getting more Business Value:• Expectations• Limit Actions• Follow up on Actions
Getting Business Value out of Agile Retrospectives
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Ben Linders Consulting
Expectations for Retrospectives• Effective Teamwork • Better Collaboration• Development Process• Velocity / Productivity• Product Quality• Costs• Lead Time
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Limit the number of Actions
• Small Action • Change Frequently• Focus on Value• Stop Starting, Start Stopping• Kanban
Short Cycled Improvement
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Follow up on Actions
• Make them Visible• Check status in the next Retrospective• Mentor & Coach teams on Continuous Improvement
Making Quality & Process Improvement VisisbleUncovering Better Ways to do Process ImprovementGolden Rules for Agile Process Improvement
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Ben Linders Consulting
Retrospective Benefits• Actions done by the Team• Power to the Team• Changes that Stick
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Ben Linders Consulting
Toolbox of Retrospective Exercises
• Teams are different• Needs vary in time• Deliver more value for Teams
You can plan a retrospective meeting, and think about the technique that you want to use, but be open to change it on the spot whenever needed.
Toolbox of Retrospective Techniques
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Ben Linders Consulting
Retrospective Exercises• Asking questions• One-word retrospective• Root Cause Analysis• Timeline• Flow and Energy• Asking Why?• Strenghts (Solution Focused)• Perfection game• Action priorities• Retrospective of Retrospectives• Teams with multiple customers
Book with Agile Retrospective Exercises
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Designing your Retrospective
amazon.com/dp/B00SWJO1DI benlinders.com/exercises/
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Ben Linders Consulting
Examples
The Sprint that failed
• Trust and Empowerment• Deal with Feelings
The team that wasn’t a team yet
• Getting to know each other• Skills & Open Culture
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Ben Linders Consulting
Take AwayRetrospectives:• Frequent, Fast Feedback• Well Facilitated• Effective Exercise• Take Actions
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Ben Linders Consulting
Questions?Questions?
Ben LindersIndependent Consultant Agile, Lean,Quality & Continuous Improvement
[email protected]@BenLinders.com @BenLinders www.linkedin.com/in/benlinderswww.linkedin.com/in/benlinders www.facebook.com/BenLindersAdvieswww.facebook.com/BenLindersAdvies www.benlinders.comwww.benlinders.com