learning pool social care seminar - birmingham

Social Care Seminar

Birmingham 13 July

Agenda10.00 Introduction & Update10.10 Survey Results – Attitudes & Perceptions

Sam Barbee10.20 Common Induction Standards

Lyn Meaden, Ophira 10.40 The Changing Face of Safeguarding

Carol Judge, Warwickshire County Council 11.05 Refreshment break

11.25 Doing More with Less on Social Care TrainingLyn Meaden, Ophira

12.15 Learning Pool Social Care SubscriptionSam Barbee

Who we areLearning Pool• Home of local government e-learning • Service to help public sector improvement• Sharing to save time and money• Membership community• Subscription based e-learning service

Ophira Social Care Consultancy providing:• Expertise• Training• Capacity• Identifying efficiencies• Support with whole systems change

What’s new

• Community is growing – 20 authorities • YoHr JIP Project• Equalities data gathering• My Learning Pool

www.mylearningpool.com

Develop yourself Make some noise Manage the money You’re in charge

All the personal skills you need to make your work a success

How to market your activity using social media, events and traditional communications

Everything you need to know about financial planning, budgeting, fund raising and grants

Management training, health and safety, diversity and customer service are all covered

Course Bundles

What’s new• Community is growing – 20 authorities • YoHr JIP Project• Equalities data gathering• My Learning Pool• Classroom Connect

Classroom Connect

• Lets you manage your classroom training in the same place as your e-learning

• Host of features to support learners, managers and administrators:– Manage multiple training sessions – Reserve equipment and rooms– Track bookings – Reduce administration burden– Self service bookings– Automated notifications

What’s new• Community is growing – 20 authorities • YoHr JIP Project• Equalities data gathering• My Learning Pool• Classroom Connect• Common Induction Standards is here!

Survey Results

The conclusions from the 2006 survey

The conclusions from the literature review and the staff survey confirm that the workforce is largely ready

The review and the employer survey, however, would suggest that care providers are not yet ready, either culturally or technologically

Employers need to be able to find clear information on:

available funding sources, both for capital investment in hardware and for the purchasing of training and learning programmes

where to find e-learning and e-training resources

Employees favour home-based, ‘own time’ e-learning

This is the way into the sector

Access to IT- employers

Source: Ipsos MORI

40%

77%

31%25%

Access to ICT resources

Q What proportion of your staff would you say have access to a computer at work (either desktop or laptop)?

40%

14%

39%

75% or more have access

1% - 24% have access

26% - 74% have access

Council

PrivateTotal

Charity/voluntary

75% or more have access

Base: All respondents (545)

Access to IT- employees

Source: Ipsos MORI

61%

52%

46%

39%

33%

26%

25%

16%

13%

4%

66%

72%

42%

48%

29%

23%

30%

12%

13%

4%

Personal access to a variety of ICT resources

Computer at home

Personal mobile phone

Computer at work

Internet at work

Personal mobile with Internet

Internet elsewhere

Broadband Internet at home

Internet at home via ‘dial up’

Mobile provided by my employer

Q Which, if any, of the following do you personally have access to/use?


Mobile provided by my employer toaccess the Internet

Have access to

Use

IT skills - employees

Source: Ipsos MORI

ICT skills

34%

43%

44%

61%

21%

31%

32%

25%

15%

13%

9%

6%

11%

6%

8%

0% 20% 40% 60% 80% 100%

Q To what extent do you agree or disagree with the following statements?

I feel I have the skills I need to use basic mobile

phone applications

I feel I have the skills I need to use the Internet

I feel I have the skills I need to use a computer

I feel I have the skills I need to use advanced

mobile phone applications

1% 1%

5% 2%

2%


Strongly agree Tend to disagreeTend to agree Neither Strongly disagree

Usage of e-learning as a training method - employees

Source: Ipsos MORI

54%

54%

48%

35%

32%

31%

31%

19%

19%

15%

8%

37%

36%

37%

21%

18%

36%

20%

11%

11%

12%

8%

Type of training received

External training course which lasted more than a day

‘On the job’ training

Training on my own using the Internet

External training course which lasted less than a day

Internal training with a colleague

Training on my own using books and magazines

Training on my own using a manual

Q What types of training have you received from your employer that refreshed your current skills/gave you new skills?

Training on my own using CD-ROM based materials

Base: All who have received training (235)

Training on my own using an in-house intranet

Training on my own using a Virtual Learning Environment

Training on my own using televised materials

Refreshed my current skills

Gave me new skills

Source: Ipsos MORI

Training via e-learning

Q Approximately how much of your training is currently delivered using e-learning?

1%

6%3%

14%

74%

All Most Less than half None

1%

12%4%

44%

37%

Q And what proportion would you like to see delivered using e-learning?

About half

Base: All providing training use e-learning (325)

Attitudes towards e-learning - employers

Source: Ipsos MORI

15%

3%

2%

66%

14%

Effectiveness of delivering e-learning

Q In general, how effective, if at all, do you feel e-learning is in delivering training?

14%

3%

2%

57%

21%

Not at all effectiveVery effective Fairly effective Not very effective Don’t know

Q In general, how effective, if at all, do you feel e-learning is in delivering training to your staff?

2006

39% ‘fairly effective’

2006

46% ‘fairly effective’

Base: All providing training use e-learning (325)


Source: Ipsos MORI

94%

79%

79%

62%

58%

53%

48%

27%

10%

And for those who feel it is effective…

It is flexible time-wise

It is cost-effective

It is more time-effective

We have adequate resources

Employees have the knowledge

Employees will be more excited

Good quality e-learning available

My org. invests in the ICT

Other

Q Why do you say you feel e-learning is an effective way to deliver training to your staff?

Base: All who feel e-learning is an effective way to deliver training (233)


Source: Ipsos MORI

62%

56%

55%

44%

44%

27%

23%

So why is e-learning less effective for some?

Employees do not have knowledge and confidence in ICT

Q And why do you think that e-learning is not a very effective way to deliver training to your staff?

Employees will be intimidated by e-learning

Employees may not be interested in e-learning

My organisation does not have the necessary budget to invest in the ICT needed

We do not have the adequate resources (e.g. access to computers)

It is too time intensive for my employees

My employees need a lot of support that I can’t provide

Base: All who feel e-learning is not an effective way to deliver training (77)


Attitudes towards e-learning - employees

Source: Ipsos MORI

36%

9%

37%

17%

Interest in computer or Internet-based training

37%

8%

40%

14%

Q How likely is it that you would take part in training via a computer or the Internet?


Q How interested would you be in receiving training via a computer or the Internet?

Very interested

Not at all interested

Fairly interested

Not very interested Very

likely

Not at all likely

Fairly likely

Not very likely

Attitudes towards e-learning - employees

Source: Ipsos MORI

62%

6%

33%

Attitude towards Internet-based training at home

Q If you have a computer at home, would you be willing to undertake Internet-based training at home?

Q Why would you not to be willing to undertake Internet-based training at home?

Base: All those with a computer at home (243) and all those who are not willing to undertake Internet-based training at home (75)

Yes

No

11%

44%

45%

15%

I don’t feel I should do work-related

training at home

Access to my computer is limited

I should be paid for any training I

undertake

OtherNo computer at home

Source: Ipsos MORI

27%1%

6%

48%

18%

Confidence in helping others use e-learning tools

Q How confident are you in your own ability to help others in your organisation use e-learning tools?

2006

19% ‘very confident’

Very confident Fairly confident Not at all confident Don’t knowNot very confident


E-learning support - employers

Some initial conclusions.......

Attitudes towards e-learning as a training method:

largely positive (significant increase since 2006)

willingness to make e-learning a significant element of training

increased employer/employee confidence

What’s behind positive attitudes towards e-learning?:

flexibility, cost, time

availability of good e-learning resources

but resources should be practical, up to date, brief, engaging, tracked

Cultural Shift

How to win hearts and minds:• Align with organisational goals• Middle management buy in• What do you learners want and need?

Common Induction Standards


• Meeting statutory obligations• Accessible Content• Mass appeal• Links to formal qualifications• Delivering equitable training opportunities• Reduced commissioning costs• Flexible material for multiple applications• Enhances partnership working

Modules Standard 1 Role of the health and social care worker Standard 2 Personal development Standard 3 Communicate effectively Standard 4 Equality and Inclusion Standard 5 Principles for implementing duty of care Standard 6 Principles of safeguarding in health and social care Standard 7 Person-centred support Standard 8 Health and safety in an adult social care setting

• ReablementRole of the health and social care worker

• Whole social care subscriptionPersonal development

• Dignity and RespectCommunicate effectively

• Dignity and Respect, EligibilityEquality and Inclusion

• Adult SafeguardingPrinciples for implementing duty of care

• Adult SafeguardingPrinciples of safeguarding in health and social care

• Personalisation, Support PlanningPerson-centred support

• ReablementHealth and safety in an adult social care setting

• CORE SUBSCRIPTIONCOMMON INDUCTION STANDARDS

Links with Core Subscription


PROGRESS LOG

Electronic WorkbookLearning assessed by:

Interactive quizzes

Assessment at the end of each module

Reflective practice logs

Practice observation

Training courses attended

Supervision sessions

Learning modules Printable sections Certificates Performance Management Qualification and Credit Framework Care Quality Commission

Components

Changing Face of Safeguarding

Carol JudgeWarwickshire County Council

Refreshment Break

More for Less

Lyn Meaden Ophira

Changing Virtuous Circle

Knowledge Management*A central repository for documents

*Individuals to maintain their personal training records

*Key messages about personalisation

Continuous Improvement

*Eliminating waste & inefficiencies

*Provision of knowledge & tools for long term &

sustainable improvement*Performance management

as a tool for change

Strategic Development*E-learning courses free to

all social care providers including personal assistants*Integrated working across

boundaries*Using webinars, e-learning & social media to establish

low resource footprint

INPUTS

Linkage with Workforce Strategies

QualitySkillsPerformanceManagement

Striking a Balance

LawSafeguarding

EquityCarers

Dignity & Respect

Fewer service optionsReducin

gbudgets

Higher charges

LessStaff

Elephants in the room

Personal Budgets

Residential Care Demographics

Business Planning

Subscription Catalogue

CONSIDERATIONS* *

SAFEGUARDING

* * DoLS

* * MCA

**ASSESSMENTS

REFERRALS* * DIGNITY &

RESPECT *UNIVERSAL SERVICES

** ELIGIBILITY

** SUPPORT PLANNING

** MANAGING RESOURCES

* *PERSONALISATIO

N

*PROVIDERS

PAR

TN

ER

SH

IP

DIVERT IF POSSIBLE

DIVERT IF POSSIBLE

** REABLEMENT

BEST PRACTICEKEY

*Efficiency savings*Personalisation*Providers*Best Practice

Eligibility

FACS criteria

Equality &Equity

Reviewing with

purpose

Consistency

PromotingIndependence

Wide range of recipients

Needs vswants

FinancialProbity

Managing Risk

Customisation

Strategy and Policy

Links to national documents

Links to partnership documents

Practice

Links to partnership documents

Links to directorate documents

Links to performance documents

Links to public documents

Recent Developments

FINANCE

PERFORMANCE

EXTENDEDRANGE

FIT FOR PURPOSE

Future Dimensions

PublicityExpansion

Partnership

Technical support Content

review

L&D costsPerformanc

e

Business planning

Getting StartedEngagement of decision

makers

Plans to maximise

efficiencies

Customise – this

authority

Integrate across

systems

Launch & implementatio

n Success

Thank youOphira Limited3 Deanery CourtPreston DeaneryNorthamptonshireNN7 2DT01604 871251

Or Lyn directly:[email protected]

mailto:[email protected]

http://www.ophira.co.uk/

How do we do it?Subscription Overview

Social Care Subscription• Comprehensive catalogue that will grow

Care Pathway

CONSIDERATIONS

* SAFEGUARDING

* DoLS

* MCA

**ASSESSMENTS

REFERRALS* DIGNITY &

RESPECT *UNIVERSAL SERVICES

** ELIGIBILITY

** SUPPORT PLANNING

** MANAGING RESOURCES

*PERSONALISATION

*PROVIDERS

PART

NER

SHIP

DIVERT IF POSSIBLE

DIVERT IF POSSIBLE

** REABLEMENT

BEST PRACTICEKEY*Efficiency savings*Personalisation*Providers*Quality Control

Other Courses• The Strategy for the NHS • Safeguarding and Child Protection• Handling Medication – Essex CC• Children’s Services Suite – LB Ealing

Coming Soon• Common Induction Standards – 8 modules• Autism – Westminster• Assistive Technology• End of Life Care• Dementia - SCIE

Social Care Subscription• Comprehensive catalogue that will grow• Flexible

• Repurpose and customise• Unlimited licenses

• Support to help you succeed• Learning consultant & helpdesk• Ophira• Community

• Complete package – dedicated DLE

More than just an LMS?

PricingService With a DLE Without a DLESocial Care Subscription Common Induction Standards

£25,000 £20,000

Social Care Subscription £20,000 £15,000Common Induction Standards £15,000 £10,000

• Prices above are per annum based on a two year agreement• DLE includes 5,000 users• Classroom Connect can be added at £1,500 pa

Thank YouSam Barbee07825 [email protected]

Lyn Meaden1604 871251 [email protected]

