learning from mistakes tracy-ann smith. about dhg professional network: champion practice ...
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Learning from mistakesTracy-Ann Smith
About DHG Professional network: champion practice Methodologies and defining practice Research Resources
To join, contact us or find out more:diversityheritage.org [email protected]
Some stuff ‘we’ got wrong1. Outreach teams set up to fail.2. Whole organisational change= Skills gaps.3. Leadership skills deficit.4. Often lacked partnership strategy.5. Clumsy and patronising & lacked reflection.6. Didn’t articulate methodology or
sufficiently. evidence success.7. Failed to change workforce or embed.8. Project mind set .v. long term strategy.
PHF: ‘Research’http://www.phf.org.uk/page.asp?id=1417
PHF: ‘Our Museum Initiative’ support and develop museums and galleries to place
community needs, values, aspirations and active collaboration at the core of their work;
involve communities and individuals in core decision-making processes and to implement the decisions taken;
ensure that museums and galleries play an effective role in developing community skills, through volunteering, training, apprenticeships, etc.;
share exemplary new models with the broader museum sector.
http://www.phf.org.uk/page.asp?id=1125 http://ourmuseum.ning.com/
Organisational changeStaff professional development
Governance and Leadership
Evaluation, evidence and external voice
Engaging with community partners
Structures and mechanisms
Staff buy in Governance Learning and evaluation Relationships Change process
Everyone’s job Delegated leadership External voice Decision-making Staff turnover
Induction/ training Staff empowerment Reflective practice Transparency Communications
Staff Skills High level support
Be local Policies
Change agents Financially viable
Community skills Structures
Core values Business as usual Community buy in
Reason
Partner confidence
Shared leadership
Trust
Planning… Where is my organisation?- Mark O’Neill http://vimeo.com/54351262 (Elite, Welfare, Social Justice) 08.20 -
What aspects of organisational change can my programme contribute to?
Be realistic, stay healthy.
Internal buy in Champion Stakeholder mapping Risk register Personality, influencing, negotiating Thinking about resistance
differently/positively.-Victoria Hollows –GoMA-Karen Perkins – Luton Culture
Influencing strategies1. Think about an influencing strategy
you have used or witnessed that worked.
2. Plan how to describe it clearly and precisely.
3. Tell your partner. 4. Your partner will feedback.
What is community? Any group that shares an interest or identity – multiple
aspects to identity. Nebulous categories - established groups - navigate issues of representation. Stakeholders – external (Wilcox) Demographic and data profiles
- Council- Audiences Agency- http://audiencefinder.org/audience/#location - http://audiencefinder.org/toolkits/ - http://www.audiencefinder.org/spectrum
Your theory of change Root your work in national and local
need UT beware of philanthropy. - Bernadette Lynch: video (PHF)- Nina Simon: methodology video (PHF)
Can your programme affect attitudinal shift? Who? Where? Why?
Method for engagement Choice of partners linked to aims.
-Amgueddfa Cymru, National Museum Wales-Work programme? http://tinyurl.com/n637p5y-Nina Simon: methodology video (PHF)-David Wilcox, Participation 1992.http://www.collectionstrust.org.uk/participation/guide-to-effective-participation
Orgs .v. Individuals -Theatre Royal Stratford East
SustainabilityLong term .v. reality Involve your colleagues in relationships early on discuss exit strategies Enable independent access Signpost effectively
Risk: Are our partners/participants going to feel exploited / dumped?
Diverse workforce Policies Processes Progression Training Services Structure Public engagement Organisation wide engagement From the top
Questions and discussion