learnin gets social
DESCRIPTION
ASTD CEO가 2009ASTD에서 발표한 비형식 학습의 확장에 관련한 내용TRANSCRIPT
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Learning Gets Social
2009 ASTD ICE2009 ASTD ICE
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Learning Gets SocialBy Tony Bingham, President & CEO ASTD
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Web 2.0과 Social Media의미래
How toMove Forward
Web 2.0/Social Medial
Move Forward
Informal
Social Medial-Enabler
InformalLearning
Millennial/Net Gen’ers
(1977-1997)( )
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Web 1.0과 Web 2.0의 차이
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Web 2.0 관련키워드
Wiki
Convergence Participation
Web 2.0Web 2.0
Collaboration SharingCollaboration Sharing
BlogBlog
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Web 2.0 시대가주도하는‘개방’과‘참여’의시대
Web 2.0 시대에 대비하는 HRD 2.0: 사공이 많으면 배가 산으로 간다?
? ? ?소비자에서 참여자로무리에서 끼리로거래에서 관계로? ? ? 거래에서 관계로통제에서 자치로
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Web 2.0 시대가주도하는‘개방’과‘참여’의시대
참여와 개방중심의
Open Source가
만들어가는 절대권위
UCC에서 UFC(User-Filtered Contents)가 만들어가는
참여와 공동창조의 시대:만들어가는 절대권위
해체와 중심의 파괴
참여와 공동창조의 시대: Blogging과 ‘태그 구름’
시대3W 시대: World, Web,
Women
집단지성(Group I t lli ) 대중의 지혜
‘위험한 소수’가 ‘시대Intelligence), 대중의 지혜,
사회적 자본(Social Capital) 중요성 부각
의 상식’으로 뒤 바뀌는 세상(혼돈이론의 나
비효과)
‘獨創性’보다 ‘協創性’을 촉진하는 Mechanism이 중요!
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Book Image!
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Book Image!
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Web 2.0과 Social Learning
Social SocialSocialNetwork
SocialConnection
Web 2.0
SocialLearning
SocialBonding
SocialC iBonding
(Social Tie)Community
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Informal Learning 의미
“The best learning happens in real life withg pp freal problems andreal peoplereal people,not in classroom.
- By Charles Handy
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Informal Learning이부각되고있는이유
• 업무 현장에서의 정보 과부하
• 필요한 정보의 적기 접근성과 활용성
• Millennial Gen의 적극적인 학습 스타일
• 비용 효과적인 학습 촉진 및 지원 수단
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비공식적학습의공식화(Formalizing Informal Learning)
• 조직에서 발생하는 학습의 약 75%가 비공식적 학습
(agelesslearner.com)
80%가 On The Job Interaction에서 발생• 80%가 On-The-Job Interaction에서 발생
(2008 Bersin & Associates)
• 보다 많은 지식이 Social Networking Platform에서
공유, 축적(지식은 ‘~을 아는 사이’)
• Nonaka 교수의 비공식적 지식공유장소 ‘Ba(場)’Nonaka 교수의 비공식적 지식공유장소 Ba(場)
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Informal Learning의딜레마와패러독스
• 비공식적 학습의 사실과 현실, 그리고 진실
- 비공식적 학습이 전체학습활동의 80%라는 사실
Formal Learning 20%
Informal Learning 80%gFacilitated by Social Media (Web 2.0)
- 교육 예산이 비공식적 학습에 거의 투자되지 않고
있는 현실있는 현실
- 비공식적 학습의 중요성을 인식하고 있는 현실
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Informal Learning의예산비율
Non 36%
1~10% 42%
11~20% 12%
21~30% 6%
31 40% 2%31~40% 2%
41~50% 1%41 50% 1%
More than 50% 2%
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Informal Learning에대한 HRD 부서의책임인식
1. Yes 14%
2 Probably 51%2. Probably 51%
3. Not Yet 35%
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학습발생비율
10%10%
Formal Training
20%
Feedback
70%
I f l / W k l L iInformal / Workplace Learning
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Connect된세상
“Connect is Everything”Connect is Everything(Jay Cross)
- ConversationConversation
- Collaboration
- Learning Transfer
N k Ph- Network Phenomenon
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Steps to Facilitate Informal Learning
• Provide dedicate time for informal learning
• Create places for co-learners to congregateCreate places for co learners to congregate
• Create systems for the information capture
• Examine how you conducty
• Provide the tools to find content easily
• Collaborate with Biz. unit to develop effective learning strategiesp g g
• Use employee performance results as a measure of successful
experience
• Keep track of how people rate informal & formal contents
• Establish rules for post-learning
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Groundswell이란?
A social trend in which people use technologies
t t th thi th d f h thto get the things they need from each other,
rather than from transitional like corporationsp
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Groundswell이탄생하게된배경
(Online)
Economy
Me,inc,. Internet
Groundswell
Technology
(Interactive)People toConnectConnect
SocialConnection(M )(Messenger)
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Social Learning의 HR 시사점
• Talent Mgt. (Retention)
• Net Gen의 직업관, 가치관, 학습방식의 차이에 따른
업무 및 교육 방식의 차별화업무 및 교육 방식의 차별화
• 기성세대와의 가치관의 차이
• Net Gen의 업무 몰입도 제고를 위한 근무 여건 마련
(P & P세대)