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LEARNER CENTERED APPROACHES. S A F E D R I V I N G P U B L I C S E R V I C E A S S A U L T PREVENTION. S A F E D R I V I N G. - PowerPoint PPT Presentation

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LEARNER CENTERED APPROACHES S A F E D R I V I N G

P U B L I C S E R V I C E

A S S A U L T PREVENTION

These are the topic/ courses I have chosen to teach to my class.1 As this would be my first lesson to teach the newly hired operators, my focus in this lesson is to teach about safe practices and laws designed to prevent accidents and to keep everyone safe.These are few topics which I will be teaching..5 Keys of safe drivingParking ProceduresHazard awareness PerceptionsExecuting Turns

S A F E D R I V I N GThe main focus of this lesson is to teach the newly hired operators the safe practices, prevent accidents and keep every one safe.

1- AIM HIGH IN STEERING..2- GET THE BIG PICTURE..3- KEEP YOUR EYES MOVING..4- LEAVE YOUR SELF AN OUT5- MAKE SURE THEY SEE YOU.

BRAKING AND SKID CONTROL..LEAVING A 4 SECOND SPACE BETWEEN THE VEHICLE IN FRONT OF YOU WHILE STARTING TO DRIVE AT INTERSECTION.

2OUT COME:..

explore the very typical and basic safe driving issues and create their own public safety announcement.knowledge of Causes of the Accidents and they will learn how they can drive in a safe manner.

At the end of this lesson

They will wil the knowledge of Causes of the AccidentsTo Recognize Potential Hazards, how to Decide on the Defense and they can Act in TimeWill know how to Aim High in SteeringWill know the term The Big Picture in safe drivingWork on leaving space to drive safe

Big picture mean looking at least 1 block away and around3Course Material: Winnipeg Transit Hand Book, Policies and Procedures Hand Book.

EVALUATIONStudents will be assessed by quiz, by indentifying the hazards relating to safe driving and short and long answers on the ways of safe driving

Video Time.

http://www.youtube.com/watch?v=V8r1UfhpLAM

http://www.youtube.com/watch?v=zLa8481bIMs

C U S T O M E R S E R V I C ECustomer Service lesson is given because not all the people know about or have any experience in customer service. Have very less or no knowledge of public service. Helping the passenger, in case he or she needs a free ride, but the passenger has to tell the operator the emergent reason. The focus of this lesson is to teach about customer service and is designed to prevent any kind of assault and to keep everyone safe. It's important to educate the new transit operators about customer service.As people come from different back grounds and different jobs, working at one place for years doesnt mean he or she is the expert in customer service. We all learn some good things every day when we are out of our home6THE TOPICS WHICH I WILL TEACH THEM IN THIS LESSON ARE... Greeting PassengersGuiding Confused PassengersDealing with Service Disruptions and DelaysManaging Unexpected Flows of PassengersHelping a Passenger in DistressDealing with Disruptive Passengers Accommodating more then 2 strollersIntoxicated passengersThere are many frequent situations encountered by the operators and its all in the operators hand how to over come all these situations professionally and by keeping every one safe.7OUTCOMEAt the end of this lesson, new transit operators should be able to:...1provide the passengers a safe ride with respect and courtesy2give instructions to passengers on emergency situations

COURSE MATERIAL Winnipeg Transit Hand Book, Policies and Procedures Hand Book.

At the end of this lesson the students will know when and how to help a passenger in need And how to prevent the assault situation the bus as per transit policies8EVALUATIONStudents will be assessed by quiz, the results of their case study ( short and long answers) and by indentifying the situations which they can face while driving alone and how successful they will be in satisfying the passenger in needs.

Video Time..http://www.youtube.com/watch?v=CfUDh-XtP1Ahttp://www.youtube.com/watch?v=T2GhFipyWcE&feature=related

9TRAPTRANSIT ASSAULT PREVENTIONWinnipeg will investigate how it can improve safety on transit buses after the number of assaults against bus drivers has tripled in recent years. Many of the assaults start after a passenger has refused to pay a fare, It's becoming a huge problem.what's happening to transit operators out there? This program is to improve safety on the buses. As last few years the ratio of assault has increased.. Usually the assault happens when the passenger refuses the pay the fare. 10We want to provide a safe ride out there for everybody. unfortunate the number of assaults has risen steadily in the last six years, and it's an issue the city has to take seriously.In 2004 the assault committee was formed. The felt the need to examine the current policies. In 2007 the GPS system was supplied.In 2008 buses were installed with the Audio and Video Surveillance. As past few years the assault has gone up, so in 2004 the city and transit formed a committee together, they formed a Transit Assault Committee. In 2007 the GPS were supplied and in 2008 buses were installed with the Audio and Video systems.11 THE TOPIC TO TEACHIn this Lesson my aim will be to teach the new operators to recognize the dangerous situations and to avoid them, ensuring personal and passenger safety.The lesson will contain.1- The Definition of ASSAULT2- The 5 main levels of Assault3- Assault Report4- Training

12LEVELS OF ASSAULTLevel no.1: Applying force. Level no.2: Use of or threat to use a weapon. Level no.3: Aggravate assault by wounding. Level no.4: All levels of assault. Level no.5 Any crime committed on the bus.

OUT COMEAt the end of this program, new transit operators1- Recognize the dangerous situation2- keep them-self and others safe. MATERIAL The class/group will be provided the material at the time of their course program.The videos of the previous assault situation will be show.They will know how to recognize the dangerous situations and how to prevent them keeping every one safe in the bus.14EVALUATIONParticipation and group disscusion

Video Time..http://www.youtube.com/watch?feature=endscreen&NR=1&v=OHXOUDVMro0http://www.youtube.com/watch?v=1mzP6lK9Mjghttp://www.youtube.com/watch?v=7DfdCcwej3shttp://www.youtube.com/watch?feature=endscreen&NR=1&v=6y8z9opGBE0

15QUESTIONS..????TEACHER CENTERED AND LEARNER CENTERED APPROACHES

In transit courses are mostly taught in groups by showing the students scenarios of different situations in class and they work in groups and or individually.Some time they learn when they are driving alone.

Teachers also learn and study the same videos, clips. in groupsindividually in class

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