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Page 1: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new
Page 2: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

LEANNE RHEE CATEGORY MANAGER, BEER & CIDER

BEER & CIDER

Page 3: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

BEER & CIDER TEAM

KAREN CARTER ADMINISTRATOR

MARK WILSON PRODUCT MANAGER

LEANNE RHEE CATEGORY MANAGER

NEAL BOVEN PROJECT MANAGER

Page 4: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

Buyer Net $ Sales Variance %

LCBO Beer & Cider $783,901,027 +6.7%

The Beer Store (Wholesale Shipments)

$269,528,842

+3.1%

TOTAL $1,053,429,869 +5.7%

NET $ SALES EXCEED

$1.0 BILLION

Page 5: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

2014-15 Net $ Sales LCBO $784 MILLION +6.7% VS LY

Page 6: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

3 2 1 ONTARIO CRAFT BEER • EXISTING BREWERY

GROWTH • NEW ENTRANTS • SEASONAL

RELEASES

ONTARIO BEER • BIG BRAND

GROWTH • 6 PACK SHRINK • TACTICAL

MARKETING

CIDER • SOLID GROWTH

EXISTING BRANDS • INCREASING

CONSUMER INTEREST

• LOCAL CRAFT OFFERINGS

2014-15 growth categories

Page 7: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

2015-16 Net $ Sales Plan LCBO

$838 MILLION +6.9% VS LY

Page 8: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

TOP CIDER AND

BEER INITIATIVES

Page 9: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

3 2 1

EVOLVING ASSORTMENT

SUSTAINABLE FLAVOURS

LARGE & VARIETY PACKS

TEST SEASONAL PRODUCTS

Page 10: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

NEW MERCHANDISING

BY SEGMENT

ONTARIO CRAFT FLAVOURED PERRY APPLE

Page 11: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

INCREASED PROMOTIONAL

OPPORTUNITIES

Page 12: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

ENHANCED BIN TICKET

INFORMATION

Traditional Dry

FLAVOUR - added 2014

STYLE - adding 2015

Page 13: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

SUPPORT EMERGING

LOCAL INDUSTRY

Page 14: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

TO BE THE BEST CRAFT BEER RETAILER IN CANADA

Page 15: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

3 SEASONALS / ONE

SHOTS 2 1 BREWERY FEATURE

SEASONAL CRAFT

PROGRAM

ASSORTMENT UPDATES

Page 16: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

2 1

CRAFT BEER PROJECTS

Craft Beer Destination Summerhill

Craft Beer Pilot

25 stores

Page 17: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

25 STORES ACROSS

PROVINCE

Page 18: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

ALL CRAFT BEER MERCHANDISED

TOGETHER

Page 19: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

ONTARIO CRAFT BEER PROMINENT

Page 20: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

MERCHANDISE BY

BEER STYLE

Lager Pilsner Ale IPA Belgian Stout/ Wheat Lagered Ale Porter Ale

Page 21: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

ALE

Made with 100% Ontario ingredients; this easy-drinking ale is great with grilled meat

INFORMATIVE SIGNAGE

Page 22: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

2 1

CRAFT BEER PROJECTS

Craft Beer Destination Summerhill

Craft Beer 25 store

Pilot

Page 23: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

SUMMERHILL CRAFT BEER DESTINATION

Page 24: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

GROWLER STATION

Page 25: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

capped for freshness

fresh craft beer

reuseable & refillable

amber coloured

1.89 litres

WHAT IS A GROWLER?

Page 26: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

WHAT IS A GROWLER STATION?

• Keg beer is dispensed into a growler

• Launch with 3 units with additional lines possible

• Fill on site • Pre filled growlers

available for sale • Sampling available

Page 27: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

• Craft beer not available in packaged format

• Limited availability / seasonal craft beers

• Initially local Ontario craft beer

• Future expansion to other craft beer

WHAT’S ON

TAP?

Page 28: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

• All craft beer together • Merchandise by region and beer style • Informative signage

MERCHANDISING &

SIGNAGE

Page 29: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

• Best of Toronto • Rare and unique

products • Only available at…

TAILORED ASSORTMENT

Page 30: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

• Brewmaster tutored tasting • Launch events • Product knowledge Sessions

SPECIAL EVENTS

Page 31: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

• Enhanced/specialized training

• More than one Beer Ambassador

• Easily identified

BEER AMBASSADORS

Page 32: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

SUMMERHILL OPENING

AUGUST 2015

Page 33: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

3 2 1 TOP 3 TAKE-AWAYS

BEER & CIDER

CIDER OPPORTUNITY FOR LARGE PACK SIZES

CRAFT BEER BE THE BEST RETAILER IN CANADA

FUTURE SUPPLIER COLLBORATION TO NAVIGATE NEW RETAIL LANDSCAPE

Page 34: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

EDISON YON

PLANNING & OPERATIONS

Page 35: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

team

David Cacciottolo PRICING ADMINISTRATION

Pankaj Singh

PROJECT MANAGEMENT

Rosemary Canavan

IN-STORE TASTING

Jim Sheridan

RECEPTION

the

Page 36: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

IN-STORE TASTING PROGRAM

Page 37: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

ANOTHER SUCCESSFUL

YEAR!

# of Tastings 2014/15 32,220 # of Tastings 2013/14 29,982 # of Tastings increased + 2,238 or + 7.4% CHARITY DONATION $355,718 !!!

Page 38: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

Reporting standards for Demonstrators Check-in Smart Serve

Dress Code, including name tag In-store Tasting Guidelines - eLearning Demonstrator Code of Conduct

OPPORTUNITY #1

Demonstrators

Page 39: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

Functionality to cancel an approved tasting

Functionality to replace a product New products and delisted products Less manual intervention

OPPORTUNITY #2 Enhancing the

Automated Process

Page 40: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

LOOKING AHEAD...

Agents are invited to participate in a

FOCUS GROUP, to improve the

program & its processes.

In-Store Tasting

Program

Page 41: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

NISS ENHANCEMENTS EFFECTIVE MAY 24, 2015

Page 42: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

New NISS Message Centre

Page 43: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

Removing unnecessary information requirement

FAX

NUMBER

Page 44: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

Ability to provide helpful product-based information

Page 45: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

Improving means for communicating necessary

documents

Page 46: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

PURCHASE ORDER Review

Page 47: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

Non-compliance to PO Terms and Conditions Introduction of Vendor Debits Finalizing the processes Share details in a letter to trade Launch Q2

** NEW ** VENDOR DEBIT

System

Page 48: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

CHANGES IN PRICING ADMIN

Page 49: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

New mailbox fully operational Submission of supplier quotes and weekly

beer pricing (TBS) Confirmation Receipt will be sent Not for general inquiries

[email protected]

Page 50: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

Price changes for products listed at TBS to be sent to Pricing Mailbox Standard template developed for beer price submissions will be sent out

shortly Schedule and deadline remains the same

BEER PRICE CHANGES

Page 51: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

Quote calculator developed

Supplier quote is calculated based on retail price

Should be used to enter correct quote into NISS new products direct delivery invoices

ONTARIO BEER PRICING

Page 52: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new

3 2 1

TOP TAKE-AWAYS

Enhance systems and

improve efficiency We want to hear

from you! merchandising. support@lcbo.

com

Page 53: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new
Page 54: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new
Page 55: LEANNE RHEE - Doing Business with LCBO€¦ · $1.0 billion . 2014-15 net $ sales lcbo . $784 million +6.7% vs ly ; 1. 2. 3. ontario craft beer • existing brewery growth • new