lean quality improvement: a practical approach part 2 1. clinic day 2 · 2015-04-22 · lean...
TRANSCRIPT
Lean Quality Improvement: A Practical Approach (Part 2) © APF and ASCP 2014
Lean Quality Improvement: A Practical Approach Part 2
1. Clinic Day 2
1.1 Changes Made
1.2 Clinic Day 2
Lean Quality Improvement: A Practical Approach (Part 2) © APF and ASCP 2014
1.3 Groups Working
2. Discussion Day 2
2.1 Discussion Day #2
Lean Quality Improvement: A Practical Approach (Part 2) © APF and ASCP 2014
3. Case Study 2
3.1 Case Study #2
3.2 Problem or Current Condition
Lean Quality Improvement: A Practical Approach (Part 2) © APF and ASCP 2014
3.3 Third Party Observation
3.4 Room Layout 1
Lean Quality Improvement: A Practical Approach (Part 2) © APF and ASCP 2014
3.5 Handling Specimen Process
3.6 Accessioning Route
Lean Quality Improvement: A Practical Approach (Part 2) © APF and ASCP 2014
3.7 Accessioning Route 2
3.8 Handling Specimen Process 2
Lean Quality Improvement: A Practical Approach (Part 2) © APF and ASCP 2014
3.9 Handling Specimen Process 3
3.10 Accessioning Route 3
Lean Quality Improvement: A Practical Approach (Part 2) © APF and ASCP 2014
3.11 Handling Specimen Process 4
3.12 Event Categorization
Lean Quality Improvement: A Practical Approach (Part 2) © APF and ASCP 2014
3.13 Examples of Near-Miss Events
3.14 What We Found
Lean Quality Improvement: A Practical Approach (Part 2) © APF and ASCP 2014
3.15 Latent-error Prone Condition
3.16 Room Layout 4
Lean Quality Improvement: A Practical Approach (Part 2) © APF and ASCP 2014
3.17 Process Map
3.18 Critical Steps
Lean Quality Improvement: A Practical Approach (Part 2) © APF and ASCP 2014
3.19 Ideal State
3.20 Original Workspace
Lean Quality Improvement: A Practical Approach (Part 2) © APF and ASCP 2014
3.21 Redesigned Workspace
3.22 Handling Specimen Process 5
Lean Quality Improvement: A Practical Approach (Part 2) © APF and ASCP 2014
3.23 Improvement
3.24 Knowledge Check
(Multiple Choice, 10 points, 3 attempts permitted)
Lean Quality Improvement: A Practical Approach (Part 2) © APF and ASCP 2014
4. Clinic Day 3
4.1 Additional Changes Needed
4.2 Overview
Lean Quality Improvement: A Practical Approach (Part 2) © APF and ASCP 2014
5. Discussion Day 3
5.1 Discussion
6. Case Study 3
6.1 Case Study #3
Lean Quality Improvement: A Practical Approach (Part 2) © APF and ASCP 2014
6.2 Implementation Case Study
6.3 Labeling Blocks
Lean Quality Improvement: A Practical Approach (Part 2) © APF and ASCP 2014
6.4 Rapid Improvement Event Timeline
6.5 Rapid Improvement Event
Lean Quality Improvement: A Practical Approach (Part 2) © APF and ASCP 2014
6.6 Statistical Modeling
6.7 Implementation Confirmed Statistical Modeling
Lean Quality Improvement: A Practical Approach (Part 2) © APF and ASCP 2014
6.8 Rapid Improvement Event Timeline
6.9 Productivity
Lean Quality Improvement: A Practical Approach (Part 2) © APF and ASCP 2014
6.10 Histology Summary
6.11 PARiHS Framework
Lean Quality Improvement: A Practical Approach (Part 2) © APF and ASCP 2014
6.12 Evidence
6.13 Camouflage
Lean Quality Improvement: A Practical Approach (Part 2) © APF and ASCP 2014
6.14 People Like the Camo
6.15 A Typical Change Curve
Lean Quality Improvement: A Practical Approach (Part 2) © APF and ASCP 2014
6.16 Change Occurs at Two Levels
6.17 Knowledge Check
(True/False, 10 points, 1 attempt permitted)
Lean Quality Improvement: A Practical Approach (Part 2) © APF and ASCP 2014
7. Conclusion
7.1 Thank You
7.2 Summary
Lean Quality Improvement: A Practical Approach (Part 2) © APF and ASCP 2014
7.3 Quote
7.4 Resources
Lean Quality Improvement: A Practical Approach (Part 2) © APF and ASCP 2014
7.5 Congratulations!