LEADING TRANSFORMATION: A CEO SUMMIT

KEY TAKEAWAYS

LEADING TRANSFORMATION: KEY TAKEAWAYS

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Thank you for making our 10th annual CEO Summit a success and for sharing your perspectives and experiences throughout the day. We’ve captured your key end-of-the-day takeaways here and hope you can put these ideas to work straight away. Stay tuned for a more in-depth synthesis of the summit sessions.

QUICK AGENDA RECAP

• HBS professor and Innosight cofounder Clay Christensen on how the importance of theories like disruptive innovation enable smart decision making about the future.

• Innosight’s Patrick Viguerie on the growth imperative and “curve-bender” moves.

• Michel Vounatsos, CEO of Biogen, on how he and his leadership team have reignited growth and driven value creation with a big focus on neuroscience.

• Mark Johnson on the emergence of a new leadership operating model.

• Kathryn Marinello, CEO of Hertz, Marc Harrison, CEO of Intermountain Healthcare, and Scott Cook, cofounder and former CEO of Intuit, on making culture change stick inside large organizations.

• Bob Johansen, distinguished fellow at the Institute for the Future in Silicon Valley, on the new leadership literacies to seed transformation.

LEADING TRANSFORMATION: KEY TAKEAWAYS

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Good theories enable leaders to make decisions in the absence of data.

Top-line growth is a difficult choice, but it is a choice.

“Look for growth

opportunities at the bottom of the market.”

“Ask the question:

‘What job did you hire that

product for?’”

“No one has ever beaten disruption by

simply doing what they do better.”

“Explore whether we are

overshooting our customers.”

“Top line growth is the key driver of

value creation.”

“Distributed top-line growth speed.”

“Foil inertia!”

“Revenue growth is the key

driver of long-term Total

Shareholder Return.”

“Choice of ‘where to play’ is crucial—2/3rd of

growth comes from market momentum.”

“Revenue is the greatest predictor of future success.”

“Focus on growth and

what your growth drivers

will be.”

“Two-thirds of growth comes

through focus on specific segments.”

LEADING TRANSFORMATION: KEY TAKEAWAYS

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Building and scaling requires system-level work driven by senior leaders.

“Importance of the leadership operating model

– vision and clarity.”

“Transform your existing business—as well as the

new.”

“It’s all about the team: Biogen

CEO changed 80% of leadership in

first year.”“Time

for leadership to shape their

company’s future in a sustainable

way.”

“Build the capabilities lane between horizon

A & B – that’s the magic.”

“Need to get leadership on the same page

about future direction and how we succeed.”

“Carve out time to focus on the future strategy & innovation

(i.e thinking Thursdays).”

“If you want to drive

transformational growth, focus

on curve benders.”

“Embed ‘Future Back’ thinking into

the company’s routine.”

“Spend time on the ‘right.’”

“Beware of the tyranny of the

urgent.”

More explore, envision, and discover, less operate and execute.

LEADING TRANSFORMATION: KEY TAKEAWAYS

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Don’t let the leader make the decision – let the experiment make it!

“Never punish some from trying

something and failing – learn

from it.”

“Be clear on objectives, but flexible on

execution.”

“Fail quickly, learn from it

quickly.”

“Our brains are wired for stories—if

we don’t hear them, we will make

them up.”

“People want a higher purpose.”

“Create a norm of debriefing /after-action learnings — quarterly or following major events.”

New leadership literacies are required to thrive in tomorrow’s scramble.

“Communication of strategy must be clear, consistent,

and constant.”

“Agility to deal with

disruption and a more distributed

model.”

“Everything that can be distributed will be distributed.”

“Implementing new ways of

thinking and doing required leaders to do it themselves.”

LEADING TRANSFORMATION: KEY TAKEAWAYS

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Delegate List

24 HOUR FITNESS

Chris Roussos Chief Executive Officer

ADVOCATE AURORA HEALTH

Scott Powder Chief Strategy Officer

AMGEN

Corinne Le Goff Senior Vice President, Head of Global Product Strategy & Commercial Innovation

ATLANTA SYMPHONY ORCHESTRA

Jennifer Barlament Executive Director

AUTONATION, INC.

Cheryl Miller Executive Vice President & Chief Financial Offcer

BAE SYSTEMS

Terry Crimmins Electronic Systems Sector President Leslie Jelalian Vice President- Strategy & Planning Dr. Jerry Wohletz Vice President & General Manager, FAST Labs

BIOGEN

Daniel Karp Executive Vice President, Corporate Development Stephanie Tanous Director, Chief of Staff Michel Vounatsos Chief Executive Officer

BOSE CORPORATION

John Roselli Head of Wellness

BOSTON SCIENTIFIC

Art Butcher Senior Vice President & President, Endoscopy

CHICK-FIL-A

William F. Faulk Vice President, Innovation & New Ventures

CITRIX SYSTEMS

Chris Fleck Vice President & Technical Fellow

COGNIZANT

Gajen Kandiah President, Cognizant Digital Business

DELL EMC

Howard Elias President, Dell Services, Digital & IT Todd Pavone President, Dell EMC Consulting

EASTERN BANK

Robert Rivers Chair & Chief Executive Officer Donald Westermann Executive Vice President, Chief Information Officer

FORD MOTOR COMPANY

John T. Lawler Vice President, Strategy John Rich Director of Corporate Strategy

FRESENIUS MEDICAL CARE

Chris Churchill Senior Vice President, Corporate Strategy & Innovation

GEORGIA-PACIFIC LLC

Christian Fischer President & Chief Executive Officer

HARVARD BUSINESS REVIEW

Sarah Cliffe Executive Editor

THE HERTZ CORPORATION

Kathryn Marinello President & Chief Executive Officer

INOVA HEALTH SYSTEM

J. Stephen Jones, MD FACSChief Executive Officer

INTERMOUNTAIN HEALTHCARE

A. Marc Harrison, MDPresident & Chief Executive Officer

INTUIT INC.

Scott D. Cook Founder & Chairman of the Executive Committee

JANSSEN PHARMACEUTICAL COMPANIES OF JOHNSON & JOHNSON

Benjamin Wiegand, PhD Global Head, World Without Disease Accelerator

JOHNSON & JOHNSON

Dan Wildman Leader, Digital Surgery

KOCH INDUSTRIES, INC.

James Hannan Executive Vice President & Chief Executive Officer - Enterprises John Pittenger Senior Vice President, Corporate Strategy

MAYO CLINIC

James A. Rogers III Chair, Department of Business Development

MILLIPORESIGMA

Udit Batra, PhD Chief Executive Officer

MOTOR TREND GROUP

Alex Wellen Global President & General Manager

PARTNERS HEALTHCARE

Peter K. Markell Executive Vice President of Administration & Finance, Chief Financial Officer and Treasurer

PFIZER

Andy Schmeltz President, Pfizer Oncology

PITNEY BOWES

Roger Pilc Executive Vice President & Chief Innovation Officer

S&P GLOBAL

Saugata Saha Senior Vice President, Financial Planning and Corporate Strategy

SUTTER HEALTH

Linda Khachadourian Chief Enterprise Transformation Officer Chris Waugh Vice President, Chief Innovation Officer

TEXAS HEALTH RESOURCES

Barclay Berdan Chief Executive Officer

UNIVERSITY OF MASSACHUSETTS LOWELL

Dr. Elizabeth Altman Assistant Professor of Management, Manning School of Business

UNITED RENTALS

Matthew Flannery President & Chief Operating Officer