leading psi bason launch
TRANSCRIPT
-
8/3/2019 Leading PSI Bason Launch
1/45
Co-creating for a better society
Christian Bason, Director, MindLab
-
8/3/2019 Leading PSI Bason Launch
2/45
-
8/3/2019 Leading PSI Bason Launch
3/45
-
8/3/2019 Leading PSI Bason Launch
4/45
-
8/3/2019 Leading PSI Bason Launch
5/45
-
8/3/2019 Leading PSI Bason Launch
6/45
-
8/3/2019 Leading PSI Bason Launch
7/45
-
8/3/2019 Leading PSI Bason Launch
8/45
-
8/3/2019 Leading PSI Bason Launch
9/45
From random innovation to a conscious andconscious andconscious andconscious andsystematic approachsystematic approachsystematic approachsystematic approach to public sector renewal
From managing human resources to buildingbuildingbuildingbuilding
innovation capacityinnovation capacityinnovation capacityinnovation capacity at all levels of government
From running tasks and projects to orchestratingorchestratingorchestratingorchestratingprocesses of coprocesses of coprocesses of coprocesses of co----creationcreationcreationcreation, creating new solutions withpeople, not for them
From administrating public organisations tocourageouslycourageouslycourageouslycourageouslyleadingleadingleadingleading innovation across and
beyond the public sector.
-
8/3/2019 Leading PSI Bason Launch
10/45
Why innovation? -> How innovation?
Random, luck -> Strategic, systematic
Expert-driven creation > Co-creation
Public sector innovation is becoming adiscipline, and co-creation is a key approach...
-
8/3/2019 Leading PSI Bason Launch
11/45
1. Paying a price for politics
2. Anti-innovation DNA
3. Fear of divergence
4. Wheres the citizen?
5. An orchestra without a conductor
6. Leading into a vacuum: the 80/20 rule
-
8/3/2019 Leading PSI Bason Launch
12/45
CCCCOURAGE
CCCCAPACITY
CCCCONSCIOUSNESS
CCCCO-CREATION
-
8/3/2019 Leading PSI Bason Launch
13/45
How to develop a shared language of innovation?
CCCCONSCIOUSNESS
CCCCOURAGE
CCCCAPACITY
CCCCO-CREATION
-
8/3/2019 Leading PSI Bason Launch
14/45
MindLab
-
8/3/2019 Leading PSI Bason Launch
15/45
Implementation ValueIdea
-
8/3/2019 Leading PSI Bason Launch
16/45
Productivity[efficiency; eg highercase load per employee]
Service experience[citizens
satisfaction withservices delivered]
Results[changes resulting fromthe activities of thepublic organisation,
eg health, employmentand growth]
Democracy[eg participation, transparency
and accountability]
-
8/3/2019 Leading PSI Bason Launch
17/45
Heuristic AlgorithmMystery
Martin (2009)
-
8/3/2019 Leading PSI Bason Launch
18/45
How to build the ability to innovate at all levels?
CCCCOURAGE
CCCCONSCIOUSNESS
CCCCO-CREATION
CCCCAPACITY
-
8/3/2019 Leading PSI Bason Launch
19/45
-
8/3/2019 Leading PSI Bason Launch
20/45
-
8/3/2019 Leading PSI Bason Launch
21/45
-
8/3/2019 Leading PSI Bason Launch
22/45
How to run an effective process of innovation?
CCCCOURAGE
CCCCAPACITY
CCCCONSCIOUSNESS
CCCCO-CREATION
-
8/3/2019 Leading PSI Bason Launch
23/45
-
8/3/2019 Leading PSI Bason Launch
24/45
The systematic process of creatingnew solutions with people, not forthem:
Broader scope of peoplepeoplepeoplepeople [citizens+]
New mode of knowledgeknowledgeknowledgeknowledge [qualitative, first-hand]
Different kind of processprocessprocessprocess [design-driven]
-
8/3/2019 Leading PSI Bason Launch
25/45
Citizens, business, NGO, government...
Policy planners, systems developers,administrators, operators, front line staff...
Suppliers, partners, advisors...
Academia, wild cards...
Decision-makers...
-
8/3/2019 Leading PSI Bason Launch
26/45
CREATING ANEW FUTURE
INFORMING ABOUTTHE PRESENT STATE
MANYFEW
Quantitative
surveys
Co-creationworkshops
Crowdsourcing
Qualitative
research
-
8/3/2019 Leading PSI Bason Launch
27/45
AnalysisAnalysisAnalysisAnalysis(Splitting)
SynthesisSynthesisSynthesisSynthesis(Putting together)
RationalLogicalDeductiveSolutionsThinking it throughSingle disciplineCausality
EmotionalIntuitiveInductiveParadigms, platformsRapid prototyping(thinking throughdoing)
Multiple disciplinesImpact
After Banerjee / Stanford d.school
-
8/3/2019 Leading PSI Bason Launch
28/45
Boland & Collopy (2004)
-
8/3/2019 Leading PSI Bason Launch
29/45
Reconfiguring the problem space
Citizen-centric
Visualisation
Experimental
Zooming in & out
-
8/3/2019 Leading PSI Bason Launch
30/45
Knowing
Analysing Synthesising
Creating
Citizen-centredresearch
Pattern
recognition
Idea generation
LearningChallengingthe problem
Project
scoping
Visualisation Concept
development
Selection
Testing
Prototyping
Framing
Scaling
Identifying insights
Implementing
-
8/3/2019 Leading PSI Bason Launch
31/45
-
8/3/2019 Leading PSI Bason Launch
32/45
MetodeMetodeMetodeMetode
-
8/3/2019 Leading PSI Bason Launch
33/45
-
8/3/2019 Leading PSI Bason Launch
34/45
-
8/3/2019 Leading PSI Bason Launch
35/45
-
8/3/2019 Leading PSI Bason Launch
36/45
-
8/3/2019 Leading PSI Bason Launch
37/45
-
8/3/2019 Leading PSI Bason Launch
38/45
Co-creation
Co-productionProfessionalsproduce
Expertscreate
-
8/3/2019 Leading PSI Bason Launch
39/45
More ideas, fasterMore ideas, fasterMore ideas, fasterMore ideas, faster
CostCostCostCost----efficient solutions that are tested and will workefficient solutions that are tested and will workefficient solutions that are tested and will workefficient solutions that are tested and will work
Rehearsing the futureRehearsing the futureRehearsing the futureRehearsing the future strengthens implementationstrengthens implementationstrengthens implementationstrengthens implementation
-
8/3/2019 Leading PSI Bason Launch
40/45
What is the role of public leadership?
CCCCOURAGE
CCCCAPACITY
CCCCONSCIOUSNESS
CCCCO-CREATION
-
8/3/2019 Leading PSI Bason Launch
41/45
-
8/3/2019 Leading PSI Bason Launch
42/45
C. Otto Scharmer, MIT
-
8/3/2019 Leading PSI Bason Launch
43/45
-
8/3/2019 Leading PSI Bason Launch
44/45
-
8/3/2019 Leading PSI Bason Launch
45/45