LEADING

Chapter 13

BOH4M Business Leadership

THE NATURE 0F LEADERSHIP

Leadership – is the process of inspiring others to

work hard to accomplish important tasks.

Vision – is a clear sense of the future.

Visionary leadership – brings to the situation a

clear sense of the future and an understanding of

how to get there.

THE NATURE OF LEADERSHIP

Figure 13.1 Leading viewed in relationship to the

other management functions.

Leading… to inspire effort

Planning… to set the direction

Organizing… to create structures

Controlling… to ensure results

THE FIVE PRINCIPLES FOR M E E T I N G T H E C H A L L E N G E S O F V I S I O N A R Y L E A D E R S H I P

1. Be the example – provide a consistent model of how

others can and should act.

2. Show enthusiasm – inspire others through personal

enthusiasm to share in a common vision.

3. Help others to act – be a team player and support the

efforts and talents of others.

4. Challenge the process – be a pioneer; encourage

innovation and support people who have ideas.

5. Celebrate achievements – bring emotion into the

workplace and rally “hearts” and “minds.”.

POWER AND INFLUENCE

Power – is the ability to get someone else to do something you

want done or to make things happen the way you want.

SOURCES OF POSITION POWER

Reward power – is the capacity to offer something of value as a

means of influencing other people.

Coercive power – is the capacity to punish or withhold positive

outcomes as a means of influencing other people.

Legitimate power – is the capacity to influence other people by

virtue of formal authority, or the rights of office.

POWER AND INFLUENCE

SOURCES OF PERSONAL POWER

Expert power - is the capacity to influence other people because of

specialized knowledge.

Referent power - is the capacity to influence other people because of their

desire to identify personally with you.

TURNING POWER INTO INFLUENCE

To succeed at leadership, managers must both acquire all types of

power and use them appropriately. The best leaders understand that

use of the various power bases results in quite different outcomes.

When one relies on rewards, legitimacy, and coercion, compliance will

be short lived. When one relies on expert and reference power, has

more impact in that the follower responds positively through

internalized understanding or beliefs that create long-lasting impact on

behaviour.

ETHICS AND THE LIMITS TO POWER

Ethical dilemmas occur when leaders and managers

pressure followers to do questionable things.

In order to alleviate this issue, the follower must ask

himself/herself this question: Where do I (or will I) draw

the line; at what point do I (or will I) refuse to comply with

requests?

As Chester Barnard said, “It is the acceptance” that

establishes the limits of managerial power.”

LEADERSHIP AND EMPOWERMENT

Empowerment – enables others to gain and use decision-

making power.

Effective leaders empower other by providing them

with the information, responsibility, authority, and trust

to make decisions and act independently. They know

that when people feel empowered to act, they tend to

follow through with commitment and high-quality work.