leadership, process and culture: how to build …_process_and_cult.pdfleadership, process and...
TRANSCRIPT
#ACMP2015 © 2015 Associa1on For Change Management Professionals. 1
PHIL BUCKLEY, MANAGING DIRECTOR CHANGE WITH CONFIDENCE
Leadership, Process and Culture: how to Build Change Agility into
your Organization
#ACMP2015 2
Learn how you can build agility and flexibility into your organization’s approach to managing large-scale change through:
• Leadership • Process • Culture
Our Objective
#ACMP2015 © 2015 Associa1on For Change Management Professionals. 5
Organizational change agility
The process, competencies and internal capabilities to move quickly and easily…ready to respond to change —Prosci
#ACMP2015 2015 © ACMP All Rights Reserved 6
4 Phases of a Change Initiative
Figuring it Out
Planning for Change
Managing Change
Making it S5ck
#ACMP2015 2015 © ACMP All Rights Reserved 7
Phase 1: Figuring it Out
Figuring It Out
Planning for Change
Managing Change
Making It S5ck
#ACMP2015 © 2015 Associa1on For Change Management Professionals. 8
Figuring it Out
Define the environment in which change agility can thrive:
• Vision • Leadership • Information
#ACMP2015 © 2015 Associa1on For Change Management Professionals. 9
Exercise: Figuring it Out
Describe a change agile environment in which you have worked
• What enabled a quick response to change?
#ACMP2015 2015 © ACMP All Rights Reserved 10
Phase 2: Planning for Change
Figuring It Out
Planning for Change
Managing Change
Making It S5ck
#ACMP2015 2015 © ACMP All Rights Reserved 11
Planning for Change
Assess capacity for agility during change:
• Time • Skills • Process (governance)
#ACMP2015 © 2015 Associa1on For Change Management Professionals. 12
Exercise: Planning for Change
What is the biggest risk to change agility? Why?
• Time • Skills • Process (governance)
#ACMP2015 2015 © ACMP All Rights Reserved 13
Phase 3: Managing Change
Figuring It Out
Planning for Change
Managing Change
Making It S5ck
#ACMP2015 © 2015 Associa1on For Change Management Professionals. 14
Managing Change
Enable continual review and revision:
• Inform • Evaluate • Decide
#ACMP2015 © 2015 Associa1on For Change Management Professionals. 15
Exercise: Managing Change
How do you ensure that the right conversations are being had?
• Information • Assessment • Decisions
#ACMP2015 2015 © ACMP All Rights Reserved 16
Phase 4: Making it Stick
Figuring It Out
Planning for Change
Managing Change
Making It S5ck
Making it Stick
#ACMP2015 © 2015 Associa1on For Change Management Professionals. 17
Embed into normal operations:
• Ownership • Measurement • Review
Exercise: Making it Stick
#ACMP2015 © 2015 Associa1on For Change Management Professionals. 18
Share one highly effective practice related to embedding new ways of working into normal operations
• Ownership • Measurement • Review
#ACMP2015 2015 © ACMP All Rights Reserved 19
4 Phases of a Change Initiative
Figuring it Out
Planning for Change
Managing Change
Making it S5ck
Organizational Change Agility
#ACMP2015 © 2015 Associa1on For Change Management Professionals. 20
• Leadership • Process • Culture
What are the behaviors that enable change agility?