leadership in the 21st century

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International Business Project Leadership in the 21 st century An international study on leadership and related trends December 2011 Coaches: Squarewise BV (Anouk van der Have, Dirk Bijl de Vroe), RSM Erasmus University (Alex van der Zwart) RSM Erasmus University Team: Mohit Ahuja, Amanda Bachmann, Juhee Jang, Nóra Stancsics, Yingzhi Su

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Students of the Erasmus University Rotterdam, in collaboration with consultancy firm Squarewise, conducted a study that maps the interaction between leadership and the change that characterizes the 21st century. Three trends emerged to characterize this change: internationalization, horizontalization and technologization. The trends were validated using interviews with an international selection of leaders.

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Page 1: Leadership in the 21st century

International Business Project

Leadership in the 21st century An international study on leadership and related trends

December 2011

Coaches: Squarewise BV (Anouk van der Have, Dirk Bijl de Vroe), RSM Erasmus University (Alex van der Zwart)

RSM Erasmus University

Team: Mohit Ahuja, Amanda Bachmann, Juhee Jang, Nóra Stancsics, Yingzhi Su

Page 2: Leadership in the 21st century

1

Squarewise

• The client:

RSM Erasmus University

Strategy consulting firm focusing on innovation and passionate about sustainability.

Conclusion Analysis Leadership & trends Introduction

Page 3: Leadership in the 21st century

2

Research question

What are the main characteristics of leadership to successfully cope with the trends in the 21st century?

RSM Erasmus University

1. What is leadership? What are the main characteristics of leadership?

2. What are the trends in the 21st century? How can leadership adapt to these trends?

3. Do leaders of different fields have different opinions?

4. Are there any generational differences?

Conclusion Analysis Leadership & trends Introduction

Page 4: Leadership in the 21st century

3

Desk research

Interviews with leaders

Student survey

Analysis

Qualitative methods to gain a holistic view and new insights.

3 months elapsed time

• Clear understanding of both leadership

and the trends

Objective • Identify trends and important leadership characteristics

• Comparison between leaders and students

Output • Description of leadership and trends

• Summaries, consolidated data

• Validation of the trends and leadership characteristics

Research process flow RSM Erasmus University

Formulation of ques-tionnaire

Analysis template

Conclusion Analysis Leadership & trends Introduction

Page 5: Leadership in the 21st century

Results about trends and key characteristics

of a leader

Leaders

• Different fields (corporate, political and role-model leaders) • Different nations • 16 interviews

Students

• Future leaders, university students,

mostly between 18-25 • Different nations • 93 respondents

RSM Erasmus University Methodology – two viewpoints

4 Conclusion Analysis Leadership & trends Introduction

Page 6: Leadership in the 21st century

5

RSM Erasmus University International study

Conclusion Analysis Leadership & trends Introduction

Page 7: Leadership in the 21st century

Leaders

6 Conclusion Analysis Leadership & trends Introduction

16 interviews of political, corporate and role-

model leaders from five countries

Page 8: Leadership in the 21st century

Students

7

93 survey responses from more than five different

countries

Conclusion Analysis Leadership & trends Introduction

Page 9: Leadership in the 21st century

8 Source: Own figure based on Maxwell, 1999 & Northhouse, 2010

RSM Erasmus University

Leadership triangle and leader characteristics

Character

Charisma Commitment

Communication

Competence

Courage

Discernment Focus

Generosity

Initiative

Listening

Passion

Positive attitude

Problem solving

Relationships

Responsibility Confidence

Self-discipline

Servant hood

Teachability

Vision

Establishing direction

Aligning people Motivating and inspiring people

Conclusion Analysis Leadership & trends Introduction

Page 10: Leadership in the 21st century

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RSM Erasmus University Three trends given by the client

Technologization

Globalization

Horizontalization

Conclusion Analysis Leadership & trends Introduction

Page 11: Leadership in the 21st century

10

RSM Erasmus University Technologization

• Application of practical sciences to industry or

commerce

• Ubiquity of technology

• Human knowledge

• Networks

Structure of work will change

Conclusion Analysis Leadership & trends Introduction

Page 12: Leadership in the 21st century

Globalization RSM Erasmus University

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• The world is getting smaller

• Third period of globalization: individuals, who utilize the

new global platform and develop new skills, will be the

crucial force to drive globalization

• Problems caused by globalization

Glocalization

Conclusion Analysis Leadership & trends Introduction

Page 13: Leadership in the 21st century

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RSM Erasmus University Horizontalization

• Hierarchical levels in societies and organizations are

no longer valid

• Weakening of vertical authority and decentralizing of

decision making processes

Equal access to information and knowledge

Conclusion Analysis Leadership & trends Introduction

Page 14: Leadership in the 21st century

RSM Erasmus University

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Analysis of • Trends

• Functions of a leader

• Characteristics of a leader

• Characteristics of future leaders

Conclusion Analysis Leadership & trends Introduction

Page 15: Leadership in the 21st century

Three trends of the 21st century RSM Erasmus University

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Horizontalization 1.

2.

3.

Globalization

Technologization

Conclusion Analysis Leadership & trends Introduction

Page 16: Leadership in the 21st century

Additional trends RSM Erasmus University

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Sustainability / Ecology 1.

2.

3.

4.

Changes in the value

systems and attitudes

Demographic change

Social networking Customization / Individualism

Informatization Power shift among countries

Leaders Students

Conclusion Analysis Leadership & trends Introduction

Page 17: Leadership in the 21st century

Functions of a leader RSM Erasmus University

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LEADER Visionary and producer of change

Establishing direction

• Create big picture • Set strategies

Aligning people

• Communicate goals • Seek commitment • Build teams and coalitions

Motivating and inspiring people • Satisfy unmet needs • Empower subordinates • Empathetic behaviour • Question status quo

LEADER Visionary and producer of change

Establishing direction • Create big picture • Set strategies

Aligning people

• Communicate goals • Seek commitment • Build teams and coalitions

Motivating and inspiring people • Satisfy unmet needs

• Empower subordinates • Empathetic behaviour • Question status quo

Leaders Students

Conclusion Analysis Leadership & trends Introduction

Page 18: Leadership in the 21st century

Top 6 leadership characteristics RSM Erasmus University

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1.

2.

3.

4.

5.

6.

Listening

Vision

Teachability

Initiative

Relationships

Competence

Leaders Students

Communication Communication

Listening

Vision

Discernment Relationships

Conclusion Analysis Leadership & trends Introduction

Page 19: Leadership in the 21st century

Leadership characteristics for future leaders RSM Erasmus University

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1.

2.

3.

4.

5.

6.

Focus on cooperation

Open-mindedness

Teachability & Adaptability

Authencity

Risk taking

Teachability & Adaptability

Leaders Students

Relationships Focus on social skills

Leader as a servant

Global perspective

Open-mindedness Global perspective

Conclusion Analysis Leadership & trends Introduction

Page 20: Leadership in the 21st century

RSM Erasmus University Insights: leaders and students

Leaders

Students

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Character

Charisma Commitment

Communication

Competence

Courage

Discernment Focus

Generosity

Initiative

Listening

Passion

Positive attitude

Problem solving

Relationships

Responsibility Confidence

Self-discipline

Servant hood

Teachability

Vision

Establishing direction

Aligning people Motivating and inspiring people

Conclusion Analysis Leadership & trends Introduction

Page 21: Leadership in the 21st century

RSM Erasmus University Insights: leaders

Role-model

Corporate

Political

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Students

Conclusion Analysis Leadership & trends Introduction

Leaders

Establishing direction

Aligning people Motivating and inspiring people

Character

Charisma Commitment

Communication

Competence

Courage

Discernment Focus

Generosity

Initiative

Listening

Passion

Positive attitude

Problem solving

Relationships

Responsibility Confidence

Self-discipline

Servant hood

Teachability

Vision

Page 22: Leadership in the 21st century

RSM Erasmus University Conclusion

What are the main characteristics of leadership to successfully cope with the trends in the 21st century?

21 Conclusion Analysis Leadership & trends Introduction

Page 23: Leadership in the 21st century

RSM Erasmus University Validation of the three trends

The three trends

Horizontalization Globalization Technologization

have been identified as highly important in the 21st century.

22 Conclusion Analysis Leadership & trends Introduction

Page 24: Leadership in the 21st century

RSM Erasmus University

Leadership characteristics for the 21st century

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Communication Listening Vision Relationships Teachability &

Adaptability

Global Perspective

Open-mindedness

Conclusion Analysis Leadership & trends Introduction

Communication

Listening

Vision

Relationships

Page 25: Leadership in the 21st century

Thank you for your attention!

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