leadership and communication · 2010-08-10 · leaders develop through ability, desire, and...
TRANSCRIPT
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Styles and Dimensions
of Leadership
By Rex Gatto, Ph.D.
Gatto Associates, LLC
412-344-2277
Email: [email protected]
Website:www.rexgatto .com
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Content Outline
Introduction
What is Leadership –how does it apply to your firm
Leading by adapting to your people and the culture of your firm
Applying the six dimensions of leadership
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Work Life Balance
We all Juggle three balls
Work
Self
Family
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Thought Provoking
Books
• “Smart Mangers FAQ” by Gatto
• The 21 Indispensable Qualities of a Leader” by Maxwell
• “Management Challenges for the 21st Century” by Drucker
• “Leading Change” by Kotter
• “Winning” by Welch
• “Where did all the Leader Go” by Iacocca
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Pages
135-144;
181-190
191-202
Smart Manager's FAQ
Leadership
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Jack Welch
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Learning Objectives
I. Effectively utilizing leadership characteristics
II. Effectively adapting leadership by communicating with followers
III. How to lead your firm
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Poor Leadership
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FAMOUS LEADERS
WHAT DO ALL OF
THESE LEADER
HAVE IN COMMON?
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LEADERSHIP
In its simplest form leadership
has three components:
• Leader
• Follower
• Common Goal
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LEADERS
Behaviors of
Successful Leaders
Behaviors of
Unsuccessful Leaders
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LEADERSHIP
Leadership - process by which leaders guide and develop themselves and others by:
• Communicating
• Taking appropriate action
• Building trust
• Achieving goals, given • Leader’s abilities and skills
• Abilities and skills of followers
• Within a changing environment
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LEADERSHIP
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LEADERSHIP
Leaders develop through ability, desire, and opportunity.
Effectively develop followers.
Address issues proactively.
Develop potential by leading, making decisions.
Earn the respect of followers.
Respond
Single out and clearly define expectations.
Have desire & trust to lead in unpredictable times.
Identify the right questions.
Provide open, honest, trusting, respectful communication.
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LEADERSHIP DEFINITION
Leaders:
Define what the future should look like, aligns people with that vision, and inspires people to make it happen despite
the obstacles
(John Kotter)
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Lead by Adaptation
Vision: where are we headed
Clearly define the job: set stretch goals
Open Communication: open communication in all directions – up and down and across the organization
Accountability for Results: in the end, it’s performance that counts. YOU are responsible for results
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Lead by Adaptation
#2
Be Visible: make a point of getting out of your office and talking to the people who work for you; meet people
Performance: employee performance; give employee credit
Be a Role Mode: employees respond more to your actions than to your rhetoric. Lead by example.
Change: changing business; needs ask for input
Work Environment: open trusting, respectful and honest work atmosphere
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Lou Holtz
Be Visible Do what’s right! Do the best you can and treat others the way you want to be treated because they will ask three questions
1. Can I trust you?
2. Are you committed?
3. Do you care about me as a person?
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Carly Fiorina
• Putting information to work by employing an infrastructure with the flexibility and adaptability to help companies
• Role that character, capability and collaboration play in defining leadership
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Jack Welch
• Positive energy: go go go; they love action and relish change
• Energize: the ability to love people and inspire them to move mountains
• Edge: courage to make tough yes-or-no decisions -- no maybes
• Execute: get the job done
• Passion: a heartfelt, deep and authentic excitement about life and work
• Teach Managers to mange less; instill confidence
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Walt Disney
Vision - is critical to success
Involvement - create a work
environment that
encourages employees to
be actively involved
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Angel Merkel (Germany’s
1st women leader 11/05)
• Emphasizing the need for self-sufficiency
• Reforming the funding of the medical system and raising the retirement age while tinkering with the tax system
• Unemployment - 5 million before the election, fell in October to its lowest level in four years at around 4 million
• Debt is down
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Four Styles of Leadership
Column 1
Organize
Direct
Set Priorities
Decide
Column 2
Interact
Motivate
Consult
Persuade
Column 3
Listen
Cooperate
Ask
Inspire
Column 4
Rely
Delegate
Empower
Observe
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Four Styles of Leadership
Column 1
Control
Administrate
Organize
Direct
Set Priorities
Decide
Column 2
Advise
Consult
Interact
Motivate
Consult
Persuade
Column 3
Participating
Listen
Cooperate
Ask
Inspire
Column 4
Empower
Rely
Delegate
Empower
Observe
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Four Leadership
Styles
Control/Administrate Style
Authoritative; high control
Priority toward results
Very closely supervises decision-making process
Geared toward getting the job done; task oriented
Initiates, organizes, directs
Advise/Consult Style
Interaction/dialogue; ideas exchanged between the leader and follower
Coaches, motivates, and advises followers
Guides the follower by sharing in the decision-making process; leader is still
dominant decision maker but in a team approach
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Four Leadership
Styles Con’t
Participating Style
Leader trusts the decisions of the follower; cooperation
Lead and follow cooperatively; co-decision-making relationship;
teamwork relationship
Leader lets the follower lead, take charge
Both create open lines of communication
Empower Style
Leader recognizes follower has a high degree of competence and
confidence
The follower needs little encouragement or guidance
Very little interaction or control; the follower is a capable decision
maker; relationship of mutual trust exists
Leader values follower’s actions and decisions
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Jim Collins
Level Five Leaders
• Make the organization more successful for the next generation
• Know that we created a strong company
• Want my successor to be better and greater
• NO ME it’s WE
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Four Styles/Level of
Leadership
Based on:
• Needs of the follower,
• Current work situation, and desired results
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Leadership Styles
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Leadership Model
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Sample Dimensions of
Leadership
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Effective Leaders
• Use various styles
• Trust themselves
• Develop themselves
• Apply abilities
• Know to whom and when to
listen and follow
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Dimensions of
Leadership
Each Dimensions is an essential skill
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Six Dimensions of
Leadership
• Communication
• Positive Attitude
• Building Relationship
• Decision Making
• Modeling Leadership
• Inspiring Others
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Assessing Leadership
Potential
• Aptitude - knowledge ability to apply skills (math language typing and reason
• Cognitive Ability – analyze/solve problems and draw conclusions: potential to learn and think
• Personality – characteristics/job fit
• Integrity – honesty attitude toward theft, drugs, etc. administer equally to all candidates
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Six Dimensions of
Leadership
Communication
• Listen, interact and write
Positive Attitude
• Enthusiastic, create trust and create trust
Building Relationship
• Fairness, resolve conflict and know followers
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Six Dimensions of
Leadership
Decision Making
• Timely, problem solve, take action and set priorities
Modeling Leadership
• Set goals and follow through, manage time and compassion
• Inspiring Others
• Show appreciation, respect, positive and give recognition
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Leadership Development Develop from Develop to
passive—having to be stimulated,
motivated, and disciplined
active —being self-reliant, self-initiated and
self-determined
dependence relative independence to interdependence
(internalization of a set of values which
become base for behavior)
capable of behaving in a few ways capable of behaving in many different ways
unpredictable, shallow interests of
short duration
deeper interests
smaller time perspectives a much larger time perspective of events—
behavior is affected by past events and
future hopes
subordinate position aspiring to occupy an equal and/or
superordinate position in reference to peers
lack of self-awareness awareness of and control over oneself
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Leadership Action
Plan
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Summary
You are going through a developmental leadership
process; challenge yourself
To be the best version of a leader that you can