leaders' meet debrief

Leaders Meet 2015Debrief

5th – 7th June The Lake Resort, Kumarakom, Kerala

Agenda• Background• Overview• Customer Journey• Event Elements

Leaders’ Meet has been envisaged as a platform to encourage ideation, discussionand co-creation amongst the CIO community.

Being a leading Enterprise ICT partner to organisations across the globe, TataCommunications’ focus has always been to closely understand and participate intechnology transformations we witness and continuously adapt ourselves to be morerelevant to businesses.

Leaders’ Meet is an initiative to bring together an exclusive group of leading CIOs todiscuss business priorities, challenges, share experiences and insights.

Earlier 2 editions saw 16 and 24 CIOs/ Senior IT Leaders respectively who came together to discuss business priorities, challenges, share experiences and insights.

Background Event Elements

Customer JourneyOverview

Background > Leaders’ Meet 2015 > Theme > Date & Venue

The 3rd edition of Leaders' Meet aimed to address the following objectives:

Build deeper relationships with targeted CIOs from the Strategic and Focus set of accounts

Gain insight into their challenges and roadmap for FY 16

Lay the foundation for deeper account engagement throughout the year

Position Tata Communications as the partner for the key themes that are important to CIO’s –

develop linkages with key offers and share our roadmap for FY 16

Seek feedback on our services




The forces shaping the business world today are complex and challenging. Businesses have enteredinto an era where true transformation happens. The paradigm shift we witness w.r.t internet,telecommunications, mobile, digital technologies deeply influences the business world around us.

As businesses become more competitive and technology continues to evolve, the role of the CIO ischanging. While matching steps with disruption is in itself a pre-requisite, the CIO needs to thinkbeyond and go the extra mile to stay ahead of the race.

Outpacing or going beyond change translates into an ability to embrace it gainfully to one’sadvantages and sometimes even control its course. This highlights the importance of pro-active participation from the CIO’s to stay ahead in the race and……..




5th – 7th June Lake Resort, Kumarakom






Highlights > Organizations > Feedback > Social Media Reach

1

• Engaging sessions led by Vinod Kumar, Sumeet Walia and VS Shridhar where we shared our musings on innovation and partnership, updated customers on our enterprise business, sought views /feedback on our strategy, engagement model and services.

2• Insightful session on ‘Winning in today’s digitally disruptive world’ by Jack Hidary - entrepreneur and

philanthropist who has been making a significant impact on the global technology industry

3

• Interactive sessions on ‘Next Game Changing Ideas’ aligned to Digital Enterprise, Unified Communications and Total Network Outsourcing by Srinivasan CR, Anthony Bartolo and Hari Nair respectively were well received by the participants

4• Workgroup sessions where customers deliberated and shared their perspectives on key ICT themes

impacting their businesses

5

• Sourav Ganguly spoke about how he reinvented his game at various stages of his career and truly went beyond the boundaries to redefine Indian cricket! ‘Dada’ also took a few swings at the ball and gave invaluable cricketing tips to the CIOs!

6• The ‘Go Beyond’ theme was creatively incorporated across all the customer touch points: pre-event

communication, customer’s journey to the venue, in-room and other activities at the venue



Day 1 Day 2 Day 3


Welcoming the leaders Attendee passes at the registration desk

VS Shridhar welcoming CIOs Vinod Kumar addressing the CIOs



Highlights > Organizations > Feedback > Social Media ReachDay 1 Day 2 Day 3

iPad magician Keelen Leyser enthralling customers over dinner

Sourav Ganguly sharing his ‘Go Beyond’ experiences

Sourav Ganguly in action!

Leaders enjoying a performance by Sunita Bhuyan



Highlights > Organizations > Feedback > Social Media ReachDay 1 Day 2 Day 3

Keynote Session by Sumeet Walia Jack Hidary’s insightful session

Next Game Changing Idea : Srinivasan CR

Next Game Changing Idea : Hari Nair



Day 1 Day 2 Day 3


Next Game Changing Idea : Anthony Bartolo

Enjoying Kerala’s beautiful backwaters on a Houseboat

Creating the essence of ‘Go Beyond’ Energizer activity : ‘Essence of Excellence’



Day 1 Day 2 Day 3


In conversation with Anil Jaggia, CIO – HDFC Bank

In conversation with Varun Sood, CIO – Fortis Healthcare

Brainstorming during a workgroup session




Rejuvenating Yoga session Clay creation : Rajendra Deshpande, CIO – Serco Global Services

Leaders sharing feedback

Day 1 Day 2 Day 3




Great session on moonshot explosion by Jack Hidary @tata_comm @jackhidary #leadersmeet15 - Anurag Walia

Anil Jaggia, CIO, HDFC Bank says going digital is a cause for joy! #leadersmeet15 - Vijay Ramachandran

@tata_comm interesting innovation engine development explained by Vinod at the #leadersmeet15 #innovation - Avinash Velhal

Ex-India cricket team captain @sganguly99: “What you do with team talent is a true sign of leadership” #leadersmeet15 - Tata Communications

Featured Tweets

Click here to view all tweets

Twitter Conversations using #LeadersMeet15

50 tweets and 44 re-tweets from 24 contributors with

https://twitter.com/hashtag/leadersmeet15



Save the Date > Invitations > Reminders > DM Invitation > Microsite >



Save the Date > Invitations > Reminders >

Invitation eDM 1st Go Beyond story - e-commerce giant : Flipkart

DM Invitation > Microsite >




Follow up eDM2nd Go Beyond story – cricketer : Sourav Ganguly





Follow up eDM with 3rd Go Beyond story – Nike Air





Reminder email with 4th Go Beyond story – Mangalyan Mars Orbiter





See You Soon eDM





DM Box Book + Personalized Invite + Reading Light





Microsite Homepage





Go Beyond Stories page





Venue page





Leaders’ Meet Recap page




Journey > In-room Engagement > Banquet Hall > Giveaway >

Puzzle Book given during customer’s journey to the venue




‘Go Beyond’ themed In-room Activity 1Leaders were given this clay box and asked to give life to the idea

of ‘Make Clay Communicate’

‘Go Beyond’ themed In-room Activity 2

This activity challenged the Leaders to solve a tricky Tangram Paradox puzzle




Dinner Invite




‘Go Beyond’ themed Coasters




Memento Card

Miniature cricket bat personalized and signed

by Sourav Ganguly

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leaders' meet debrief

Leadership & Management