leader - version.2.0 building organizations from the inside diana jones ritter, cgfm executive...
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Leader - version.2.0
Building OrganizationsBuilding Organizations
from the Insidefrom the Inside
Diana Jones Ritter, CGFMExecutive Deputy Comptroller
NYS Office of the State Comptroller
The Weakest Link
The Weakest Link
Leader version.2.0
• People are our greatest asset
• Hiring is only the first step
• Staff development is key
Planning for the future
• The Core Curriculum
• Strategic Leadership Institute
NYS Office of the State Comptroller
Core Curriculum
Managers’ Primary Competencies
• Communication• Interpersonal Relationships/Coaching• Performance Management• Staffing Selection & Development• Conflict Management• Persuasion & Influencing• Organizational Knowledge & Savvy• Risk Management & Internal Controls• Ethics and Integrity• Leadership
NYS OSC’s Core Curriculum
Non-Supervisors
Leaders !
New Supervisors
Managers
Experienced Supervisors
Progressive Levels
Non-Supervisor
• Ethics• Sexual Harassment Prevention• Performance Achievement• Internet & E-mail Policies• Preventing & Responding to
Workforce Trauma• Competency-based
Performance Development
New Supervisor
All of that plus…
• Internal Controls• Labor Relations• Staffing and Hiring• Time & Attendance• Coaching• Conflict Management• Leading People• Constructive Feedback• Essential Writing Skills
Progressive Levels
Experienced Supervisors &Managers
All of that plus…
Advanced classes for all previously received training !
New Supervisor
All of that plus …
• Internal Controls• Labor Relations• Staffing and Hiring• Time & Attendance• Coaching• Conflict Management• Leading People• Constructive Feedback• Essential Writing Skills
Progressive Levels
New Supervisor• Definition and objectives• Standards for New York State• Monitoring compliance• Understanding personal
responsibility
Advanced Levels• The “Big Picture”• Directing mission & vision• Tone at the Top• Enterprise Risk• Evaluating results
Internal Controls
Strategic Leadership Institute
NYS OSC Expectations of Managers
• Be a communication manager• Building accountability• Be customer centric• Provide strategic direction• Foster a healthy and productive working
and learning environment• Be a developer and builder of people• Be self aware
Strategic Leadership Institute
The purpose of the SLI:
• to build management capabilities,
• to assist with career development and
• to contribute to succession planning by preparing middle level managers for assuming roles of leadership
Strategic Leadership Institute
The following topics are covered:
• Facilitator Role
• Mentor Role
• Coordinator Role
• Director Role
• Managing Sideways
• Elective Course
Strategic Leadership Institute
SLI – The Next Step
Community of Practice
• SLI Alumni
• Provide continued learning and networking opportunities
If you want to succeed you should strike out on new paths, rather than travel the worn paths of accepted success.
- John D. Rockefeller
