HUMBLY LEAD The Path of Servant Leadership

WHO’S TALKING? Lindy Ryan, MAL

Editor-in-Chief of Radiant Advisors

& Faculty at City University of Seattle

Graduate School of Business

WHAT IS LEADERSHIP?

Raise your hands.

(seriously)

[lee-der-ship]

lead⋅er⋅ship (noun)

1. a person who guides or directs a group 2. ability to lead

3. an act or instance of leading; guidance

4. the leaders of a group

is the ability and act of guiding and motivating a group of people toward a

common purpose.

5  

LEADERSHIP

QUESTION #1

Who are leaders?

“Don’t let the noise of

others drown out your inner

voice.”

- Steve Jobs, Apple

“I always knew I was destined for greatness.”

-Oprah

“By giving the people the power to share, we’re making the world more transparent.” -Mark Zuckerberg, Facebook 9  

“I really hope I can

make a difference, even in the

smallest way.”

– Duchess

Kate Middelton

ANSWER: You…and me.

QUESTION #2

Are all leaders good?

“I have the duty to be a fighter for truth and justice.” - Adolf Hitler

“I’m a catalyst for change.”

- Rupert Murdoch

News Corp

ANSWER: No. Not all leaders are

“good.”

THE ULTIMATE QUESTION

How do I become a “good” leader?

-> SERVANT <- LEADERSHIP

“Servant leadership begins with the

natural feeling that one wants to serve, to serve first. Then conscious choice

brings one to aspire to lead.”

- Robert Greenleaf

“We must be the change we wish to see.”

– Mahatma Gandhi

“Change happens by

listening, then starting a

dialogue with the people who

are doing something you don’t believe is

right.” - Jane Goodall

“A man can’t ride your back unless it’s bent.” - MLK Jr.

WAIT... How can I be a servant leader?

TEN Characteristics of a

Servant Leader

Listen and

 Understand  

#1

#2

show Empathy

#3

Lend a

helping hand

be aware

#4

be Persuasive

#5

#6

dream Great

#7 Think

Ahead

#8

Be a Steward

#9 Grow. Grow. Grow. Grow.

Build community

#10

LISTEN BE EMPATHETIC

LEND A HAND BE AWARE

BE PERSUASIVE DREAM BIG

LOOK AHEAD BE A STEWARD

GROW BUILD COMMUNITY

SECRET INGREDIENT

Emotional Intelligence (EQ)

is the ability to fully understand oneself and relate well with

others.

EMOTIONAL INTELLIGENCE

(sometimes called EQ)

Four points for moral

Leadership

Set

noble goals

Take active steps to pursue them  

Pay a price

yourself

Ask others to pay a price as well

ª  THE LEADER IN YOU

ª  GOOD VERSUS BAD LEADERS

ª  WHO ARE SERVANT LEADERS

ª  EQ: THE SECRET INGREDIENT

ª  10 CHARACTERISTICS OF SERVANT

LEADERSHIP

ª  4 POINTS FOR MORAL LEADERSHIP

TAKE-AWAYS:

THANK YOU @lindy_ryan

lindy.ryan@radiantadvisors.com lryan@cityu.edu