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Lawson Healthcare Solutions Optimization of Key Resources Forms a Foundation for Excellent Patient Care

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Page 1: Lawson Healthcare Solutions Optimization of Key Resources Forms a Foundation for Excellent Patient Care

Lawson Healthcare SolutionsOptimization of Key Resources

Forms a Foundation forExcellent Patient Care

Page 2: Lawson Healthcare Solutions Optimization of Key Resources Forms a Foundation for Excellent Patient Care

Enterprise Resource Management

• Offers solutions to the 3 critical areas of Resource Management:

• Workforce: Lawson Human Capital Management

• Supplies: Lawson Supply Chain Management

• Capital: Lawson Financials

Page 3: Lawson Healthcare Solutions Optimization of Key Resources Forms a Foundation for Excellent Patient Care

Lawson Supply Chain Management

• Provides the latest inventory management tools to the health care system

• Compatible with U.N. Standard Products and Services Code® (UNSPSC) and GS1

• Leader in industry–60% of the top 50 Integrated Delivery Networks–33% market share (hospitals with 250+ beds) - 4,000 customers in 40 countries, including 100 health care

providers• Competitors include IBM/Cognos, McKesson and Oracle

Page 4: Lawson Healthcare Solutions Optimization of Key Resources Forms a Foundation for Excellent Patient Care

Data Flow

Downstream

Suppliers Oracle, Healthquest, Crystal Reports

Lawson Materials Management Information System (MMIS)

Users Admin

Upstream

Suppliers Master File

Page 5: Lawson Healthcare Solutions Optimization of Key Resources Forms a Foundation for Excellent Patient Care

Materials Management is the branch of logistics that deals with the tangible components of a supply chain. .. this covers acquisition, quality control , purchasing and ordering …, and the standards involved in ordering, shipping, and

warehousing Wikipedia

Manufacturers

• Supplies

Distributors

• Cardinal• Direct

shipping

Facility

• Mailroom• Receiving• Warehouse

Patients

• OR• Floors• Supply room

Page 6: Lawson Healthcare Solutions Optimization of Key Resources Forms a Foundation for Excellent Patient Care

Traditional/ Legacy Model

• Large Inventory of Items maintained in hospital warehouse and storage areas in hospital.

• Large staff maintains inventory and searches for items as they are requested by units

• ESI/ NOVA software utilized to place orders, manage stock

Page 7: Lawson Healthcare Solutions Optimization of Key Resources Forms a Foundation for Excellent Patient Care

Process

Users’ Needs

Orders Placed

Items ShippedItems Received

Items Distributed

Page 8: Lawson Healthcare Solutions Optimization of Key Resources Forms a Foundation for Excellent Patient Care

Users needs→→ Requesting Items

• Tasks– Catalog of items

– Purchase Orders

• Lawson Solution= Materials Management Inventory System (MMIS)– On-line, searchable database

of available items – Detailed descriptions of

products from supplier– Each item contains all

necessary fields to ensure order accuracy

– Every item has an associated vendor contract to ensure pricing accuracy

Page 9: Lawson Healthcare Solutions Optimization of Key Resources Forms a Foundation for Excellent Patient Care

Requesting Items

Challenges• Disconnect between user of

items and supply technicians

Lawson Solutions = Requisition Self-Service (RSS)• Orders placed directly by

users• Enhances accuracy and cost

control• UAB –

– over 2000 employees trained– 500 are regular users

Page 10: Lawson Healthcare Solutions Optimization of Key Resources Forms a Foundation for Excellent Patient Care

Requesting Items- Par Inventory

• Tasks– Establish and adjust par

inventory goals for units and storage areas

– Determine items used on a routine basis

– Place orders to replenish items, i.e. maintain par levels

• Lawson Solution– Maintains electronic

database of par levels– Supports hand held

scanners– Scanners generate

automated orders

Page 11: Lawson Healthcare Solutions Optimization of Key Resources Forms a Foundation for Excellent Patient Care

Placing Orders

Tasks• Purchase orders faxed to

suppliers

Lawson Solutions• RSS and MMIS support

Electronic Data Interchange (EDI) through Global Health Exchange (GHX)– Enhances productivity – Creates an electronic trail of orders – Facilitates payment– Allows future use of GS1 standards

• Lawson Electronic Fax Integrator

Page 12: Lawson Healthcare Solutions Optimization of Key Resources Forms a Foundation for Excellent Patient Care

Shipping & Receiving

Tasks• Cross reference items with

orders• Receipt of items from

Cardinal, other distributors and delivery providers (Fed-Ex, UPS, USPS)

• Update Accounts Receivable

Lawson solutions• Electronic matching of

orders and deliveries• Maintains preset palate

unloading by final destination

• MMIS interfaces with UAB Finance’s Oracle enterprise

Page 13: Lawson Healthcare Solutions Optimization of Key Resources Forms a Foundation for Excellent Patient Care

Distribution

Tasks• Deliver items• Track location of items• Respond to recalls• Monitor expirations

Lawson Solutions• MMIS includes final

destination information on all items

• MMIS identifier specifies deliverey location

• Facilitates locating recalled and expired items

Page 14: Lawson Healthcare Solutions Optimization of Key Resources Forms a Foundation for Excellent Patient Care

Improved Patient Care

Right Item/Right Patient/Right Time Eliminates Waste

Decreased Costs“Just-In Time” Inventory Fewer Staff

Improved Accuracy and Enhanced Productivity

MMIS RSS

LAWSON MATERIALS MANAGEMENT