Lawrence Suplee; Sharon West; John Abrams; Richard Hasz & Howard M. Nathan

 Gift of Life Donor Program, Philadelphia, PA

Presented byPresented by: :

Lawrence Suplee

Improved Tissue Screening Practices, Improved Tissue Screening Practices, Staff Training and Performance Management Staff Training and Performance Management

Increases Musculoskeletal Donation Increases Musculoskeletal Donation by 65% Over Six Yearsby 65% Over Six Years

Gift of Life Donor ProgramGift of Life Donor ProgramPhiladelphia, Pennsylvania USAPhiladelphia, Pennsylvania USA

• Non-Profit OPO/Tissue Recovery/Eye Bank

• Established in 1974

• Federally designated OPO (by Medicare) for eastern PA, Southern NJ & Delaware

- 130 Acute Care Hospitals

- 15 Transplant Centers, 43 Programs

- 10.3 Million Population

• 2011* Projected Data: - 440 Organ Donors / 42.7 Donors/MM - 1,236 Bone Donors and 2,551 Cornea Donors

• Over 31,000 organs for transplantation and over 375,000 tissue allografts

• Accredited by: Association of Organ Procurement Organizations (AOPO); American Assoc. of Tissue Banks (AATB) & Eye Bank Assoc. of America (EBAA); UNOS/OPTN member OPO

*Source: Gift of Life data. 2011 Projection Based on YTD performance through 11/15/2011

1,006

1,600

2,000

2,473

893

1,012

925

1,5241,436

2,460

2,714

0

500

1,000

1,500

2,000

2,500

3,000

2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011*

Tissue Donors*Source: Gift of Life data. 2011 Projection Based on YTD performance through 11/15/2011

Gift of Life Donor ProgramGift of Life Donor Program

Tissue DonorsTissue Donors2001 – 2011*2001 – 2011*

469

696

878

1,035

1,236

1,025

631626

470434428

0

200

400

600

800

1,000

1,200

1,400

2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011*

Musculoskeletal Donors

*Source: Gift of Life data. 2011 Projection Based on YTD performance through 11/15/2011

Gift of Life Donor ProgramGift of Life Donor Program

Musculoskeletal DonorsMusculoskeletal Donors2001 – 2011*2001 – 2011*

Aim: Maximize MS Donors Within DSA

• Improved Screening Process

• Increase Number of Families Approached and Consent Rate

• Implemented Improved Performance Management Tools for Staff and Team

DEVELOPMENTSTAFF

Standardized Referral Screening Process

Leadership Review Prior to Final DispositionLeadership Review Prior to Final Disposition

3,258 (61%)Ruled In

On 2nd Screen

2,692 (83%)Family

Approached

1.186 (44%)Family

Consented

787 (66%)Recovered

9.13%

7.54%

3.32%

2.21%

Emergency Department: Emergency Department: Your Role in Serving Families Your Role in Serving Families

Through the Tissue Donation ProcessThrough the Tissue Donation Process

MS Consent Rate 35% 36% 36% 34% 40% 44% + 26%

Our ResultsMusculoskeletal Donation Performance

2005 – 2010

2005 2006 2007 2008 2009 2010 % Change2010 vs. 2005

Patient Deaths Referred 44,777 42,750 42,409 42,603 40,231 39,462 - 12%

NOK Approached 2,244 2,277 2,444 3,196 3,709 3,455 + 54%

MS Donors 626 631 696 878 1,025 1,035 + 65%

Suitable for MS Donation 3,246 3,114 3,417 3,949 4,279 4,031 + 24 %

Standard screening process with supervisory oversight

Approach more families

Conclusion

Focused staff training to increase consent rates

Utilization of state donor registries in family conversation

Performance management and cascading of organizational goals

Questions?Questions?

Comments?Comments?

For correspondence email: LSuplee@donors1.org

Thank YouThank You