1. February 2014

2.

3. Build on our innovative use of ICT by implementing and exploring new technologies.

4. An assessment of how various web 2.0 tools, resources and applications can be used within a library and research service. Identification of the positive aspects of using these tools as well as the risks. An evaluation of the potential of these tools/applications for the delivery of information to L&RS staff and to our endusers

5. Conferences Literature and seminars reviews Application trials Benefit/Risk assessment

6. Members now using Social Media Reduced resources Less ICT Section resistance Real potential for service provision

7. Facebook, Twitter, Delicious, LinkedIn, Yammer, Joomla, RSS, Wordpress, Blogger Slideshare and many more Shortlisted: Yammer Wordpress Blogger Joomla

8. Privacy and security Cost Ease of use - admin Ease of use end user Widgets/plugins/themes Local installation Blogging element Posting by email/text User levels Support

9. Local installation (security!) Free of charge Tried and tested application User friendly at multiple levels Widgets, plugins, themes. User access options Excellent blogging element Excellent online support network Existing staff experience and expertise

10. www.wordpress.com to sign up for a web-based blog www.wordpress.org to download locally hosted blog

11. Implementation (action 4) Knowledge sharing Project development team Training Business case ICT Unit Consultation Multi site network development Launch Oct 2012

12. Reports and recommendations Presentation GLINT article to L&RS Team

13. Sponsors Team leaders Wordpress ICT Unit Development Team

14. Early consultation Agreement Business in principle case Service Level Agreement Contact person

15. Self learning: Wordpress.com Help Self learning: Wordpress.com test site Cascade Formal training training

16. Members automatically subscribed Announcement Key by email content delivery Online user guides

17. Post implementation actions 1. Management information (statistics) 2. User Survey online 3. Focus Group On-going redevelopment

18. Statistics plugin WassUp

19. Online Survey Focus Group Meetings Informal feedback Improvements based on feedback

20. 39,281 visits over the past year and 232,853 pageviews!

21. laura.obroin@oir.ie erin.omahony@oir.ie www.opac.oireachtas.ie www.wordpress.com www.wordpress.org