latrobe employability and experience qnnre draft

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La Trobe University Student Experience Questionnaire

(DRAFT Version 4: 9 June 2010)

BLUE = Computer programming instructions

RED = comments about purpose of question/issues to be resolved

[INTRODUCTION]

La Trobe University Student Experience Survey

10-009038-01 La Trobe University Student Experience and Employability Questionnaire |



Thank you for agreeing to participate in this important research.

La Trobe University’s Faculty of Law and Management has commissioned the Ipsos-Eureka Social Research Institute to conduct this survey to better understand theaspirations, expectations and experiences of their students. The findings will guide thedevelopment of courses in business, economics, finance and accounting to ensure they

are meeting the needs of students and employers.

This survey will take approximately 15 minutes to complete.

Please note that your responses to this survey will remain completely anonymous andyour details will not be linked to the survey.

As a thank you for completing this survey, you will have the opportunity to enter in aprize draw for $500. Details of the prize draw are at the end of this survey.

You will be able to return to this survey at any time by clicking the link in your originalemail.

To start the survey please click here

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SECTION A: Profile

Q1. Are you currently studying a single or double degree at La Trobe University?

Single----------------------------------------------------------------------------------01Double---------------------------------------------------------------------------------02

Q2. [IF Q1 = 1 (single degree)] Which of the following courses are you studying atLa Trobe University?

Bachelor of Accounting----------------------------------------------------------------01Bachelor of Business -----------------------------------------------------------------02Bachelor of Business (Hospitality Management)------------------------------------03Bachelor of Business (Human Resource Management)-----------------------------04Bachelor of Business (Marketing)----------------------------------------------------05Bachelor of Business (Sport and Leisure Management)----------------------------06Bachelor of Business (Tourism Management)---------------------------------------07Bachelor of Business (Tourism and Hospitality)-------------------------------------08

Bachelor of Commerce----------------------------------------------------------------09

Bachelor of Economics----------------------------------------------------------------10Bachelor of Finance-------------------------------------------------------------------11Other [Please specify]----------------------------------------------------------------98Don’t know-----------------------------------------------------------------------------99

Q3. [IF Q1 = 2 (double degree)] Which of the following courses are you studying atLa Trobe University?

Bachelor of Accounting/ Bachelor of Finance ---------------------------------------01

Bachelor of Accounting/Bachelor of Economics-------------------------------------02Bachelor of Accounting/Bachelor of Economics-------------------------------------03




Bachelor of Accounting/Bachelor of Finance-----------------------------------------04

Bachelor of Accounting/Bachelor of Information Technology-----------------------05Bachelor of Agricultural Science/Bachelor of Business------------------------------06

Bachelor of Arts/Bachelor of Accounting---------------------------------------------07Bachelor of Arts/Bachelor of Economics---------------------------------------------08Bachelor of Business/Bachelor of Asian Studies-------------------------------------09Bachelor of Business/Bachelor of Information Technology-------------------------10

Bachelor of Civil Engineering/Bachelor of Business---------------------------------11Bachelor of Computer Science/Bachelor of Accounting-----------------------------12

Bachelor of Finance/Bachelor of Science:-------------------------------------------13Bachelor of Health Sciences/Bachelor of Business----------------------------------14

Bachelor of Health Sciences/Bachelor of Commerce--------------------------------15Bachelor of Information Systems/Bachelor of Business----------------------------16

Bachelor of Laws/Bachelor of Accounting--------------------------------------------17Bachelor of Laws/Bachelor of Business----------------------------------------------18Bachelor of Laws/Bachelor of Economics--------------------------------------------19Bachelor of Laws/Bachelor of Finance-----------------------------------------------20Bachelor of Science/Bachelor of Commerce-----------------------------------------21Bachelor of Science/Bachelor of Commerce-----------------------------------------22Other [Please specify]----------------------------------------------------------------98Don’t know----------------------------------------------------------------------------99

Q4. What year did you start this course?

Q5. What year level of your course are you currently studying?

First------------------------------------------------------------------------------------01Second---------------------------------------------------------------------------------02

Third ----------------------------------------------------------------------------------03Honours -------------------------------------------------------------------------------04Other (please specify)----------------------------------------------------------------98




Q6. Are you currently studying full-time or part-time?

Full-time-------------------------------------------------------------------------------01Part-time------------------------------------------------------------------------------02

Q7. Are you currently studying as a…?

Domestic student---------------------------------------------------------------------01International student-----------------------------------------------------------------02

Q8. Did you apply as a mature-age student?

Yes --------------------------------------------------------------------------------01No ---------------------------------------------------------------------------------02

----------------------------------------- [NEW SCREEN] ----------------------------------------

Q9. At which of the following campuses are you currently studying? (If you arecurrently studying at more than one campus, please select the campus at which youspend most of your time) [single response only]

Bundoora------------------------------------------------------------------------------01Albury-Wodonga----------------------------------------------------------------------02Bendigo--------------------------------------------------------------------------------03Melbourne (City)----------------------------------------------------------------------04Mildura---------------------------------------------------------------------------------05Shepparton----------------------------------------------------------------------------06Other (please specify)----------------------------------------------------------------98

Q10. At what other La Trobe University campuses have you also studied? [Multi-

response]

No other campuses-------------------------------------------------------------------01Bundoora campus---------------------------------------------------------------------02Albury-Wodonga----------------------------------------------------------------------03Bendigo--------------------------------------------------------------------------------04Melbourne (City)----------------------------------------------------------------------05Mildura---------------------------------------------------------------------------------06Shepparton----------------------------------------------------------------------------07

Other (please specify)----------------------------------------------------------------98

----------------------------------------- [NEW SCREEN] ----------------------------------------

Q11. [IF international student Q7=2 ] In what country or region were you born?[insert drop down menu]

Africa----------------------------------------------------------------------------------01Central America-----------------------------------------------------------------------02China----------------------------------------------------------------------------------03

Europe---------------------------------------------------------------------------------04India-----------------------------------------------------------------------------------05

Indonesia------------------------------------------------------------------------------06Korea----------------------------------------------------------------------------------07




Malaysia-------------------------------------------------------------------------------08

Middle East----------------------------------------------------------------------------09New Zealand--------------------------------------------------------------------------10

North America-------------------------------------------------------------------------11Singapore-----------------------------------------------------------------------------12South America------------------------------------------------------------------------13Taiwan---------------------------------------------------------------------------------14

Thailand-------------------------------------------------------------------------------15Vietnam-------------------------------------------------------------------------------16

Other (please specify)----------------------------------------------------------------98

Q12. [IF international student Q7=2 ] How long have you been in Australia?

Years Months

[Months maximum = 11]

Q13. [IF international student Q7=2 ] Are you planning to apply or have you

already applied for a permanent residency (PR) in Australia? (Select one only)

Yes, I am planning to apply----------------------------------------------------------01Yes, I have already applied-----------------------------------------------------------02No, I am not planning to apply-------------------------------------------------------03

Q14. [IF domestic student 7=21] Where were you living when you applied for your

course?

Metropolitan Melbourne--------------------------------------------------------------01Regional Victoria----------------------------------------------------------------------02

Somewhere in Australia other than Victoria----------------------------------------03Overseas------------------------------------------------------------------------------04

----------------------------------------- [NEW SCREEN] ----------------------------------------

Q15. Are you…?

Male -----------------------------------------------------------------------------------01Female --------------------------------------------------------------------------------02

Q16. How old are you?

17 years or under--------------------------------------------------------------------01

18-20 years----------------------------------------------------------------------------0221-24 years----------------------------------------------------------------------------0325-30 years----------------------------------------------------------------------------0431-35 years----------------------------------------------------------------------------05

36-40 years----------------------------------------------------------------------------0641-45 years----------------------------------------------------------------------------07

55-60 years----------------------------------------------------------------------------0860+ years------------------------------------------------------------------------------09I’d prefer not to say-------------------------------------------------------------------10




Q17. Which of the following best describes your current living arrangements?

I am living on campus------------------------------------------------------------------01I am living in shared accommodation with other people who aren’t related to me 02I am living with my parent(s)----------------------------------------------------------03I am living with my partner (husband, wife, boyfriend, girlfriend)------------------04

I am living alone------------------------------------------------------------------------05Other (please specify)------------------------------------------------------------------98

----------------------------------------- [NEW SCREEN] ----------------------------------------

SECTION B: Aspirations and values

Q18. Thinking back to when you were choosing your course…

On a scale of 0-10, where 0 is strongly disagree and 10 strongly agree, how well do eachof the following statements describe your aspirations, attitudes or feelings at the time...?

[USE 0-10 SCALE. RANDOMISE STATEMENTS]

a. I wanted to learn skills that I could use in the workforce

b. I wanted to do a course that would help me decide what I wanted to do as a careerc. I wanted to do a course that would buy me time until I decided what I wanted to dod. I just wanted to get a university degree, it didn’t matter what course it wase. I wanted to do the course because I have a real interest in the subject matterf. The main motivation for doing the course was to get a job that would pay really wellg. I chose this course because I thought I would enjoy it

h. I wanted to meet new people and make new friendsi. I wanted the whole university experience (ie socializing, extra curricular activities,

sports, clubs etc) j. I just wanted to concentrate on study and completing my degree

k. [IF international student Q7.=2] I wanted to experience the Australian way of life

l. [IF international student Q7.=2] I wanted to improve my English language skillsm. I had a clear idea of what I wanted to do when I finished the course

n. I wanted to do a good all round course that would expose me to many differentaspects of business

o. I wanted to do a course that allowed me to specialize in a specific careerp. I wanted to do a course that would be recognized and valued by Australia’s top

employers

----------------------------------------- [NEW SCREEN] ----------------------------------------

Q19. Which of the following best describes how close you are to deciding the specificcareer that you would like to pursue after finishing your university studies? (Select oneonly) [single response only]

I am a long way from deciding what I will do as a career-------------------------01I have some ideas, but am not definite about the specific career I will pursue---02

I have already decided on the specific career I will pursue at the end of my studies 03




Q20. Immediately after you complete your current course, what is the next thing you

are most likely to do? (Select one only)

Enrol in further studies ------------------------------------------01Find a job---------------------------------------------------------02Travel or have extended time off--------------------------------03 go to Q27No plans for the immediate future------------------------------04 go to Q27

Other (please specify)--------------------------------------------98 go to Q27

----------------------------------------- [NEW SCREEN] ----------------------------------------

[FOR INTERNATIONAL STUDENTS ONLY]

Q21. [IF Q20 = 1 & Q7 = 2] Where are you planning to enrol for further studies?(Select one only)

At La Trobe University----------------------------------------------------------------01At another Victorian University (not La Trobe)-------------------------------------02At a university in another state or territory (not in Victoria)-------------------- 03In my home country------------------------------------------------------------------04

In another country overseas--------------------------------------------------------05Other (please specify)----------------------------------------------------------------98

Don’t know/haven’t decided---------------------------------------------------------99

Q22. [Q20 = 2 & Q7= 2] Where are you hoping to work? (Select one only)

Australia-------------------------------------------------------------------------------01Your home country--------------------------------------------------------------------02Another country overseas------------------------------------------------------------03Other (please specify)----------------------------------------------------------------98

Don’t know/haven’t decided----------------------------------------------------------99

[FOR DOMESTIC STUDENTS ONLY]

Q23. [IF Q20 = 1 & Q7 = 1] Where are you planning to enrol for further studies?(Select one only)

At La Trobe University----------------------------------------------------------------01At another Victorian University (not La Trobe)-------------------------------------02At a university in another state or territory (not in Victoria)-----------------------03

In another country overseas-------------------------------------------------------- 04Other (please specify)----------------------------------------------------------------98

Don’t know/haven’t decided---------------------------------------------------------99

Q24. [IF Q20 = 2 & Q7. = 1] Where are you hoping to work? (Select one only)

In Victoria---------------------------------------------------------------------------------01In another state or territory (outside Victoria)----------------------------------------- 01Another country overseas--------------------------------------------------------------- 02

Other (please specify)------------------------------------------------------------------- 98Don’t know/haven’t decided------------------------------------------------------------- 99




----------------------------------------- [NEW SCREEN] ----------------------------------------

Q25. [IF Q20 = 2] In what type of business or organisation do you think you are mostlikely to work when you graduate? (Tick one box only)

Your own business--------------------------------------------------------------------01

Self-employment/contract work-----------------------------------------------------02Family business-----------------------------------------------------------------------03

Other private company---------------------------------------------------------------04Public/Government-------------------------------------------------------------------05

Other (please specify)----------------------------------------------------------------98Don’t know-----------------------------------------------------------------------------99

Q26. [IF 18 = 2 BUT NOT IF Q17=1] In what industry or profession do you hope tobe working?

[OPEN ENDED RESPONSE]

----------------------------------------- [NEW SCREEN] ----------------------------------------

Q27. On a scale of 0-10 where 0 is ‘don’t value at all’ and 10 is ‘value very highly’, howmuch do you value the following things…?

[USE 0-10 SCALE. RANDOMISE STATEMENTS]

a. Teaching staff (lecturers and tutors) have worked in the area they are teachingb. The course is recognised and valued by the top industry employersc. The course offers opportunities to develop practical skills that are important in the

workplaced. The course allows me to specialise in a particular aspect of business

e. The course provides a foundation in many different aspect of business

f. The course encourages interaction with other students and opportunities to worktogether

g. I can change into another course after first or second semester if I want toh. Being able to pick subjects from other courses or Facultiesi. Being able to do a work placement that counts towards the degree

j. First year subjects are the same for all courses

----------------------------------------- [NEW SCREEN] ----------------------------------------

SECTION C: Overall satisfaction

Q28. On a scale of 0-10, where 0 is extremely dissatisfied and 10 is extremely satisfied,how satisfied/dissatisfied were you with your overall experience at La Trobe University?

[USE 0-10 SCALE BUTTONS]

Q29. On a scale of 0-10, where 0 is very dissatisfied and 10 is very satisfied, howsatisfied are you with the course you are studying at La Trobe University?





Q30. On a scale of 0-10 where 0 is ‘would definitely not recommend’ and 10 is ‘woulddefinitely recommend’, would you recommend the course to someone who was interestedin studying at university?


----------------------------------------- [NEW SCREEN] ----------------------------------------

SECTION D: Satisfaction with specific elements of the university experience

[SETTLING INTO UNIVERSITY LIFE]

Q31. On a scale of 0-10, where 0 is not at all satisfied and 10 is completely satisfied,

how would you rate your satisfaction with the following aspects of your experiences at LaTrobe University…?

[USE 0-10 SCALE, INCLUDE NOT APPLICABLE. ]

[RANDOMISE ORDER OF STATEMENTS]

a. Opportunity to connect with other studentsb. The orientation program (i.e. O week)c. Promotion of student services (eg. sports clubs, student union, language centre,

counseling services, academic support etc.)d. [If international student Q7. = 2] Help with adjusting to life in Australia

[COURSE STRUCTURE]

Q32. On a scale of 0-10, where 0 is not at all satisfied and 10 is completely satisfied,how would you rate your satisfaction with the following aspects of the course structure?

[IF Q2 = 2 (RESPONDENT DID DOUBLE DEGREE) ENSURE FOLLOWING INSTRUCTIONIS PROVIDED: Please note, this question relates to the experiences you had with your

course in economics, finance, business or accounting…

[RANDOMISE ORDER OF STATEMENTS]a. Range of subjects available

b. Flexibility to change course/direction

c. Advice on how to structure your degree (what units to study)d. Workload

----------------------------------------- [NEW SCREEN] ----------------------------------------




[QUALITY OF TEACHING]

[IF Q2 = 2 (RESPONDENT DID DOUBLE DEGREE) ENSURE FOLLOWING INSTRUCTIONIS PROVIDED: The following questions about quality of teaching relate to the experiencesyou had with your course in economics, finance, business or accounting. ]

Q33. On a scale of 0-10, where 0 is not at all satisfied and 10 is completely satisfied,how would you rate your satisfaction with your lecturers in terms of…?

[USE 0-10 SCALE. RANDOMISE ORDER OF STATEMENTS]

a. Their ability to engage students and get them interested in the subject

b. Accessibility to students outside class timec. Their commitment to ensuring that students understand the courseworkd. Ability to communicate clearlye. Use of practical ‘real life’ examples to illustrate theoretical conceptsf. Knowledge of the subject matterg. Use of Learning Management System (LMS) to communicate with students and

support their learning

Q34. On a scale of 0-10, where 0 is not at all satisfied and 10 is completely satisfied,how would you rate your satisfaction with the tutors you’ve had in terms of…?

[USE 0-10 SCALE. RANDOMISE ORDER OF STATEMENTS]

a. Their ability to engage students and get them interested in the subjectb. Accessibility to students outside class timec. Their commitment to ensuring that students understand the courseworkd. Ability to communicate clearlye. Use of practical ‘real life’ examples to illustrate theoretical concepts

f. Knowledge of the subject matter

g. Use of Learning Management System (LMS) to communicate with students andsupport their learning

----------------------------------------- [NEW SCREEN] ----------------------------------------




Q35. How much emphasis was placed on the following within your course…? [RANDOMISE ORDER OF STATEMENTS]

Notnearlyenough

Notquite

enough

Justright

A bittoo

much

Waytoo

much

Don’tKnow

a Working in groups 1 2 3 4 5 9

b Student presentations 1 2 3 4 5 9

c Small classes and tutorials 1 2 3 4 5 9

d

Opportunities to apply

knowledge and skills usingpractical exercises

1 2 3 4 5 9

f Use of LMS to communicatewith students and support

learning

1 2 3 4 5 9

gPreparing students for

employment1 2 3 4 5 9

Q36. How would you rate the level of consistency in the quality of teaching at La Trobe

University? (Single response only)

a. All of my lecturers and tutors have been excellent or very goodb. Most of my lecturers and tutors have been excellent or very goodc. Around half of my lecturers and tutors have been excellent or very goodd. Only some of my lecturers and tutors have been excellent or very good

e. None of my lecturers and tutors have been excellent or very good

----------------------------------------- [NEW SCREEN] ----------------------------------------

[ASSESSMENT]

Q37. On a scale of 0-10, where 0 is never fair and 10 is always fair, how would you rateyour satisfaction the way that your course work has been assessed?





[ADMINISTRATION & IT]


how would you rate your satisfaction with the following aspects of studentadministration…?

[USE 0-10 SCALE, INCLUDE NOT APPLICABLE. RANDOMISE]

a. Helpfulness of staff

b. Knowledge of staff c. Time it takes to resolve issues or get answers to questions if they arise

d. Ensuring students are aware of administrative procedures and requirementse. Ensuring students know how to access help if they need it

Q39. On a scale of 0-10, where 0 is not at all satisfied and 10 is completely satisfied,how would you rate your satisfaction with the following aspects of the information

technology (IT) services and systems at La Trobe:

[USE 0-10 SCALE, INCLUDE NOT APPLICABLE & DON’T KNOW OPTIONS]

a. Learning Management System (LMS)b. Oasis

c. Lectopiad. Student emaile. Being able to access a computer on campus if you need one





how would you rate your satisfaction with these other aspects of university life…?

[USE 0-10 SCALE, INCLUDE NOT APPLICABLE & DON’T KNOW OPTIONS]

a. Social activities and eventsb. Car parking

c. Safety and securityd. Library facilities

e. Sporting facilities

----------------------------------------- [NEW SCREEN] ----------------------------------------

[STUDENT SUPPORT SERVICES]

Thinking about various student support services provided by La Trobe University…

Q41. Which of the following facilities or services are you aware of?

Q42. Which of the following have you used?

(Q39) Heard of (Q40) Used

a. The Careers and Employment service

(including CareerHub)

b. The Language centre (for international

students)

c. The International Students Office

d. Academic Skills Assistance

e. Course advisory services

f. Student counsellingg. Accommodation services

----------------------------------------- [NEW SCREEN] ----------------------------------------

Q43. [ASK FOLLOWING ONLY FOR SERVICES USED…. (Q40 = 1) – ASK FOR EACH SERVICE WHERE Q40=YES] On a scale of 0-10, where 0 is very dissatisfied and10 is extremely satisfied, overall, how would you rate your satisfaction with [INSERTSERVICE HERE]?

[USE 0-10 SCALE, DON’T KNOW OPTIONS]

----------------------------------------- [NEW SCREEN] ----------------------------------------




[GRAD EXPO]

Q44. Are you aware that a Graduate Recruitment Expo is held at La Trobe University?

Yes --------------------------------------------------------------------------------01No ---------------------------------------------------------------------------------02Don’t know-----------------------------------------------------------------------------99

Q45. [IF Q44 = 01] Have you ever been to a Graduate Recruitment Expo at La Trobe

University?

Yes --------------------------------------------------------------------------------01No ---------------------------------------------------------------------------------02

Don’t know-----------------------------------------------------------------------------99

[IF Q42 =1] On a 0 to 10 scale, how satisfied were you with the following aspects of thegraduate expo you attended… [USE 0-10 SCALE BUTTONS - RANDOMISE

STATEMENTS; INCLUDE 99 FOR DON’T KNOW]

a. Range of industries and employers representedb. Calibre of employers represented

c. Usefulness of information provided

----------------------------------------- [NEW SCREEN] ----------------------------------------

SECTION E: Skills

Q46. On a scale of 0-10, where 0 is not at all important and 10 is extremely important,

how important is it to you that you have the opportunity to develop the following skills as part of your course? ]

a. Written communication skillsb. Presentation skillsc. Team workd. Problem solvinge. Computer skills (e.g. Excel, business software)f. Negotiation skillsg. Leadership skills

h. Business ethicsi. Interpersonal skills (e.g. active listening, dealing with difficult people etc.)

j. Research skills

k. Critical thinkingl. Interview skillsm. Strategic thinkingn. [IF Q7 = 2] English language skills

----------------------------------------- [NEW SCREEN] ----------------------------------------

Q47. On a scale of 0-10 where 0 is ‘not at all well’ and 10 is ‘extremely well’, how well

do you think your course has helped you develop each of these skills so far,?




a. Written communication skills

b. Presentation skillsc. Team work

d. Problem solvinge. Computer skills (eg Excel, business software)f. Negotiation skillsg. Leadership skills

h. Business ethicsi. Interpersonal skills (eg active listening, dealing with difficult people etc)

j. Research skillsk. Critical thinking

l. Interview skillsm. Strategic thinking

n. [IF Q7 = 2] English language skills

----------------------------------------- [NEW SCREEN] ----------------------------------------

Q48. What skills or areas do you think your course should have spent more time on?

[OPEN ENDED]

----------------------------------------- [NEW SCREEN] ----------------------------------------

Q49. How would you rate your chances of getting a job in your chosen field comparedto other graduates from similar courses at other universities in Victoria?

Much higher ---------------------------------------------------------------------------01A little bit higher----------------------------------------------------------------------02About the same------------------------------------------------------------------------03A little less-----------------------------------------------------------------------------04

A lot less-------------------------------------------------------------------------------05

Q50. [If Q49 = 04 or 05] Why do you think your chances of getting a job in yourchosen field are lower than graduates from other universities? [OPEN ENDED]

----------------------------------------- [NEW SCREEN] ----------------------------------------

Thank you for completing this survey.

If you would like to enter the prize draw for $500, please complete your contact details in

the spaces below.

Your personal details will be treated in strict confidence and will only be used by Ipsos-

Eureka for the purpose of selecting a winner. All of your personal details will be deleted

once prize draws have been completed.

Name:

Email address:




Telephone number:

[Respondent to be redirected to La Trobe University website upon completion

of survey.]


latrobe employability and experience qnnre draft

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