latinoware 2014 oss crisis response, by claudia melo
DESCRIPTION
Estratégia de Resposta a Crises Baseada em Tecnologia Livre e Agilidade Em situações de crise como o Ebola na África e a destruição do Haiti, a tecnologia muitas vezes tem um papel importante na contenção ou contingência da crise. Nesse bate-papo, o objetivo é apresentar como alguns projetos de software livre foram usados para salvar vidas de crianças, famílias e populações inteiras em situação de emergência. No contexto desses projetos, vou adicionar e explicar a importância da agilidade para que esses projetos sejam adaptados e rapidamente disponibilizados para a resolução de questões das crises. Incentivamos que esse tipo de estratégia seja adotado por governos para garantir o bem-estar da população.TRANSCRIPT
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ESTRATÉGIA DE RESPOSTA A CRISES BASEADA EM TECNOLOGIA LIVRE E
AGILIDADE
Latinoware 2014 Dra. Claudia Melo
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§ Diretora de Tecnologia, ThoughtWorks América Latina.
§ Ph.D. em Ciência da Computação, IME-USP.
§ Pesquisadora associada ao IME-USP.
§ 15 anos em desenvolvimento de software e 10 anos em ensino.
§ Ativista.
2
CLAUDIA MELO
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FICTION
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REALITY
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Typhoon Haiyan, Philippines, 2013. Killed more than 6,300.
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Crisis: a time of intense difficulty, trouble, or danger.
Emergency: a serious, unexpected, and often dangerous situation requiring immediate action.
- Oxford Dictionary
- World Health Organization
Urgency: consider the threat of or actual increase and degree of increase in mortality, morbidity, or global acute malnutrition […] Scale: consider the number and health status of people affected, proportion of population affected or displaced […]
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CRISIS RESPONSE & TECHNOLOGY
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UGANDA (2013) ■ Refugees escaping border violence in the Democratic
Republic of Congo
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Separated, they risk human trafficking, abuse, starvation, and illness.
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NYAKABANDE TRANSIT CENTER
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RAPIDFTR: RAPID FAMILY TRACING AND REUNIFICATION
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REMEMBER THE CONSTRAINTS
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63 children
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PHILIPPINES (2013) Typhoon Haiyan
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2 days
PREPARATION
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OPEN INNOVATION
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Read more: http://www.thoughtworks.com/pt/insights/blog/innovations-emergencies-deploying-rapidftr-philippines
“These children and their needs would have remained invisible without RapidFTR.”
70 children
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DEPLOYING RAPIDFTR MEANS THINKING HOLISTICALLY
§ logistical and infrastructure problems of working in disaster and crisis zones.
§ bring in everything that would allow the technology to be used.
§ training volunteers to use the mobile app.
§ cultural sensitivity in speaking with refugees and specifically child refugees.
§ aid organization bureaucracies.
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HAITI (2010 E 2013) Earthquake
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Higher levels of service and patient care with A new Electronic Medical Records System (EMR)
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EXPERIENCE DESIGN FOR THE HAITIANS
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26
8700 Registered patients (May/2014)
30,000 Total patients
100 Users
3 million Patients by 2016
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EBOLA (2014) Liberia, Sierra Leone and Guinea.
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USHAHIDI: ACTIVIST MAPPING
▫ The combination of social activism, citizen journalism and geospatial information. ▫ Ushahidi enable local observers to:
▫ submit reports using their mobile phones or the internet;
▫ while simultaneously creating a temporal and geospatial archive of events.
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LEARNING OUTCOMES
31
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Source: http://news.stanford.edu/news/2012/november/black-swan-risk-111612.html
A true 'black swan' - an event that is impossible to imagine because we've known nothing like it in the past - is extremely rare.
- Elisabeth Paté-Cornell (2012)
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Uganda 2011
Ebola case in the countryside Under control
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GOVERNMENTS NEED A MORE ROBUST TECHNOLOGY-BASED RESPONSE STRATEGY
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OPEN MEANS SAVE AND PROTECT LIVES
INTEROPERABILITY & SECURITY
COLLABORATION & VOLUNTEERING
RAPID RESPONSE & COST SAVING
QUALITY & CONTINUOUS IMPROVEMENT
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AGILITY: EMBRACE CONSTRAINTS, EVOLVE, DELIVER
36
CODE
BUILD
TEST
DEPLOY
OPERATE
MONITOR
PLAN
RELEASE
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CONTINUOUS DESIGN
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“Work on problems that matter. The sick and the poor aren’t waiting for Fitbit.” — Rushika Fernandopulle
Source: http://senseable.mit.edu/trashtrack Source: http://solidcon.com/solid2014/public/schedule/detail/33265
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OBRIGADA Claudia Melo
@ c l a u d i a _ m e l o
c m e l o @ t h o u g h t w o r k s . c o m
L e i a m a i s e m :
h t t p : / / w w w . t h o u g h t w o r k s . c o m / p t / i n s i g h t s