laporan tahunan program - pharmacy.gov.my · 4 laporan tahunan program farmasi 2017 sukacitanya...

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PROGRAM PERKHIDMATAN FARMASIKementerian Kesihatan Malaysia

LAPORAN TAHUNAN

PROGRAMFARMASIPHARMACY PROGRAMME ANNUAL REPORT

LAPORAN TAHUNAN

PROGRAMFARMASIPHARMACY PROGRAMME ANNUAL REPORT

BAHAGIAN PERKHIDMATAN FARMASIKementerian Kesihatan MalaysiaLot 36, Jalan Universiti,46350 Petaling Jaya,Selangor

pharmacy

ISI KANDUNGANINSIDE THIS REPORTGAMBARAN KESELURUHANOVERVIEW...........................................................................03Mengenai Laporan IniAbout This Report...............................................................04Program Farmasi Sekilas PandangPharmacy Programme at a Glance...............................05Piagam PelangganClient Charter.....................................................................07Visi & MisiVision & Mission..................................................................08Objektif BahagianDivision Objective..............................................................09

PERUTUSAN PENGARAH KANANSENIOR DIRECTORS STATEMENT.......................................11

PERUTUSAN PENGARAH DASAR & PERANCANGAN STRATEGIK FARMASILETTER FROM THE DIRECTOR OF PHARMACYPOLICY & STRATEGIC PLANNING....................................13

CARTA ORGANISASIORGANISATION CHART....................................................15

BAHAGIAN DASAR DAN PERANCANGANSTRATEGIK FARMASIPHARMACY POLICY AND STRATEGIC PLANNINGDIVISION............................................................................17Pengenalan.Introduction......................................................................19Pencapaian Tahun 2017Achievements in 2017.................................................... 21Sorotan Aktiviti Tahun 2017Activities and Highlights of 2017................................... 26

BAHAGIAN AMALAN DAN PERKEMBANGANFARMASIPHARMACY PRACTICE ANDDEVELOPMENT DIVISION.................................................33PengenalanIntroduction.....................................................................35Pencapaian Tahun 2017Achievements in 2017....................................................40Sorotan Aktiviti Tahun 2017Activities and Highlights of 2017....................................52

BAHAGIAN PENGUATKUASAAN FARMASIPHARMACY ENFORCEMENT DIVISION...........................71PengenalanIntroduction.....................................................................73Pencapaian Tahun 2017Achievements in 2017....................................................76Sorotan Aktiviti Tahun 2017Activities and Highlights of 2017...................................87

LEMBAGA FARMASI MALAYSIAPHARMACY BOARD MALAYSIA....................................97PengenalanIntroduction....................................................................98Pencapaian Tahun 2017Achievements in 2027...................................................100Sorotan Aktiviti Tahun 2017Activities and Highlights of 2017..................................103

BAHAGIAN REGULATORI FARMASINEGARA (BRFN)THE NATIONAL PHARMACEUTICALREGULATORY AGENCY (NPRA)......................................109PengenalanIntroduction.....................................................................110Pencapaian Tahun 2017Achievements in 2017....................................................112Sorotan Aktiviti 2017Activities and Highlights of 2017...................................114

KOLABORASI & PENGLIBATANANTARABANGSAINTERNATIONAL PARTICIPATION& COLLABORATION.........................................................119Kolaborasi & Penglibatan AntarabangsaInternational Participation & Collaboration.................120Penerbitan & KajianPublication & Research..................................................133

3Annual ReportPharmacy Programme 2017

GAMBARAN KESELURUHAN

OVERVIEW

4 Laporan TahunanProgram Farmasi 2017

Sukacitanya kami membentangkan

Laporan Tahunan Program Perkhidmatan

Farmasi 2017. Laporan tahunan ini

menerangkan operasi dan pencapaian

Program dalam tahun 2017. Kami

berusaha dan komited untuk

meningkatkan tahap kesihatan rakyat

menerusi kecemerlangan praktis farmasi.

Kami berharap laporan tahunan ini

dapat memberikan pandangan yang

menyeluruh berkaitan usaha-usaha

yang telah dijalankan untuk mencapai

matlamat jangka pendek dan panjang

bagi keseluruhan Program Perkhidmatan

Farmasi.

We are pleased to present the

Pharmaceutical Services Programme

Annual Report 2017. This annual report

describes the performance and operation

of the Programme in 2017. We strive and

commit to enhance our nations health

through excellence in the practice of

pharmacy. We hope to provide a more

holistic view of our collective efforts to

achieve our immediate and long-term

goals across the entire Pharmaceutical

Services Programme.

MENGENAI LAPORAN INIABOUT THIS REPORT


PROGRAM PERKHIDMATAN FARMASIPHARMACEUTICAL SERVICES PROGRAMME

Program Perkhidmatan Farmasi, Kementerian Kesihatan Malaysia (KKM) ditubuhkan pada tahun 1951, merupakan agensi utama yang bertanggungjawab memastikan orang awam mendapat keluaran farmaseutikal yang berkualiti, selamat dan berkesan, melindungi kepentingan mereka melalui penguatkuasaan undang-undang yang berkaitan, serta memastikan ubat-ubatan digunakan oleh penyedia perkhidmatan kesihatan dan juga pesakit secara wajar.

Program ini terdiri daripada lima Bahagian utama yang diketuai oleh seorang Pengarah Kanan. Kelima-lima bahagian ini memainkan peranan penting dalam aspek-aspek yang berbeza dengan satu matlamat yang sama iaitu untuk memberikan perkhidmatan farmasi yang terbaik kepada rakyat.

The Pharmaceutical Services Programme of the Ministry of Health (MOH), established in 1951, is the lead agency that ensures the public gets access to safe, efficacious and quality pharmaceutical products, protecting their interest via enforcement of relevant legislation, and ensuring rational use of medicines by both healthcare

providers and patients.

The Programme consists of five main division headed by a Senior Director. These five main Divisions play essential roles in different aspects and approaches with the same objective that is giving the best professional pharmacy service to the public.

Bahagian Dasardan Perancangan Strategik FarmasiPharmacy Policy &

Strategic Planning Division

Bahagian Amalan dan Perkembangan

FarmasiPharmacy Practice & Development Division

Bahagian Penguatkuasaan

FarmasiPharmacy Enforcement

Division

Bahagian Regulatori Farmasi Negara

National Pharmaceutical Regulatory Agency

(NPRA)

Lembaga Farmasi Malaysia

Pharmacy BoardMalaysia

SEKILAS PANDANGAT A GLANCE


90.95%

99.66%

98.36%

99.81%

89.05%

1304Aktiviti|Activities

Peratus Preskripsi Didispens Dalam Tempoh 30 MinitPercentage of Prescription Dispensed Within 30 Minutes

Billangan sesi aktiviti bersama komuniti yang dijalankan melalui kolaborasi dengan Duta Kenali Ubat AndaNumber of community engagement programme conducted through collaboration with Know Your Medicines Ambassadors

Peratus serbuan yang berjaya untuk diambil tindakan Penguatkuasaan daripada jumlah serbuan yang dijalankanPercentage of successful raids taken action on out of the number of raids performed

Peratus iklan ubat-ubatan di dalam media cetak yang dipantau mematuhi undang-undang yang dikuatkuasakanThe percentage of drug advertising in print media that is monitored and complies with the law enforced

Peratus produk farmaseutikal yang diuji di bawah Program Pengawasan Mutu Produk Berdaftar mematuhi tahap kualiti yang telah ditetapkanPercentage of pharmaceutical products tested under the Registered Product Quality Control Program comply with the set quality standard

Peratus Pegawai Farmasi yang mencapai mata minimum CPD yang ditetapkan dalam masa setahunPercentage of Pharmacists who achieve CPD minimum points set within a year

Peratus pengilang berlesen produk farmaseutikal, suplemen kesihatan dan tradisional yang memenuhi keperluan Amalan Perkilangan Baik (GMP)Percentage of licensed manufacturer of pharmaceutical products, health and traditional supplements that meet the requirements of Good Manufacturing Practices

97.84%

Stay slim

Take this pilleveryday


BAHAGIAN AMALAN DAN PERKEMBANGAN FARMASI PHARMACY PRACTICE & DEVELOPMEN DIVISION

MASATIME

Keputusan penyenaraian ubat ke dalam FUKKM dimaklumkan kepada pemohon

Notify applicant on the results of MOH Drug Formulary listing application

100 hari bekerja ^100 working days ^

BAHAGIAN PENGUATKUASAAN FARMASI PHARMACY ENFORCEMENT DIVISION

MASATIME

Pengeluaran kebenaran Import/Eksport Dadah Berbahaya

Issuance of Authorization for the Import & Export of Dangerous Drugs

7 hari bekerja *7 working days *

Pengeluaran Lesen Import/Eksport Bahan Psikotropik

Issuance of Authorization for the Import & Export of Psychotropic Substances


Kelulusan e-Permit (Eksport) Issuance of E-permit (Export) Approval


Kelulusan e-Permit (Import) Issuance of E-permit (Import) Approval


Kelulusan Oleh Lembaga Iklan Ubat Approvals for applications by the Medicine Advertisement Board

5 hari bekerja #5 working days #

LEMBAGA FARMASI MALAYSIA PHARMACY BOARD MALAYSIA

MASATIME

Pengeluaran Sijil Pendaftaran Ahli Farmasi Issuance of Full Registration of Pharmacist Certificate


Pengeluaran Sijil Pendaftaran Pertubuhan Perbadanan

Issuance of Registration of Body Corporate Certificate


Pengeluaran Sijil Tahunan Ahli Farmasi Issuance of Annual Retention of Pharmacist Certificate


Pengeluaran Sijil Pendaftaran Ahli Farmasi Provisional

Issuance of Registration of Provisional Pharmacist Certificate


Pengeluaran Sijil Tahunan Pertubuhan Perbadanan

Issuance of Annual Retention of Body Corporate Certificate


* Setelah permohonan lengkap diterima^ Dari tarikh tutup penghantaran permohonan yang ditetapkan# Dari tarikh permohonan lengkap diterima / selepas mesyuarat Lembaga Iklan Ubat

* Upon receiving complete application^ Upon application closing date.# Upon receiving complete application/ after the Medicine Advertisement Board Meeting

PIAGAM PELANGGAN | CLIENT CHARTER


Meningkatkan kesihatan rakyat menerusi kecemerlangan dalam amalan farmasi

Enhancing our nations health through excellence in the practice of pharmacy

MISIMISSION

VISIVISSION

Misi Program Perkhidmatan Farmasi, Kementerian Kesihatan Malaysia adalah:

1. Menguatkuasakan undang-undang dan memperbaharui polisi untuk memastikan produk dan perkhidmatan farmaseutikal adalah berkualiti.

Uphold legislations and improve policies to ensure quality of pharmaceutical products and services

2. Memastikan sistem organisasi yang efektif dan responsif ke arah kelestarian perkhidmatan berkualiti.

Ensure effective and responsive organisational system towards sustainable quality services

3. Membina keupayaan dan profesionalisme menerusi pembangunan bakat dan pemerkasaan tenaga kerja.

Build capabilities and professionalism through talent development and workforce empowerment

4. Memperhebat kerjasama ke arah mencapai piawaian dan amalan terbaik. Intensify collaboration towards best practices and standards

VISI, MISI DAN OBJEKTIFPROGRAM PERKHIDMATAN FARMASI

Vision, Mission & ObjectivePharmaceutical Services Programme


1. BAHAGIAN AMALAN DAN PERKEMBANGAN FARMASI

2. BAHAGIAN PENGUATKUASAAN FARMASI

3. FARMASIFARMASIFarmasi

3. BAHAGIAN DASAR DAN PERANCANGAN STRATEGIK FARMASI

Pharmacy Practice & Development Division

Memastikan kebolehcapaian berterusan terhadap ubat-ubatan yang berkualiti, selamat dan kos efektif. Ensure continuous access to the quality, safe and cost-effective medicines.

Memperkukuh penggunaan ubat-ubatan secara berkualiti dan rasional ke arah kesihatan yang lebih baik.

Strengthen the quality and rational use of medicines towards the better health.

Meningkatkan perkhidmatan penjagaan farmaseutikal selaras dengan piawaian dan amalanterbaik. Enhance pharmaceutical care services in line with standards and best practices.

Pharmacy Enforcement Division

Memastikan penjualan, pembekalan, pemilikan dan pengiklanan substans, produk dan kosmetik mematuhi peruntukan undang-undang.

Ensure all sales, supply, possession and advertising of substances, products and cosmetics are in compliance with the legal provisions.

Pharmacy Policy And Strategic Planning Division

Membangunkan dasar untuk sektor farmaseutikal selaras dengan keperluan penjagaan kesihatan negara.

Develop policies for the pharmaceutical sector in line with the needs of national health care.

Memastikanpengurusansumberyangefisiendancemerlang. Ensure excellent and efficient resources management.

OBJEKTIF BAHAGIANDivisions Objective


5. BAHAGIAN REGULATORI FARMASI NEGARA

5. LEMBAGA FARMASI MALAYSIA

National Pharmaceutical Regulatory Agency Memastikan bahawa bahan-bahan terapeutik yang dibenarkan di pasaran tempatan

adalah selamat, berkesan dan berkualiti, serta memastikan bahawa produk semulajadi dan kosmetik yang dibenarkan di pasaran adalah selamat dan berkualiti

To ensure that therapeutic substances approved for the local market are safe, effective and of quality and also to ensure that natural products and cosmetics approved are safe and of quality.

Pharmacy Board Of Malaysia Memastikan pendaftaran ahli farmasi dan pertubuhan perbadanan mematuhi Akta Pendaftaran

Ahli Farmasi 1951 dan peraturan-peraturannya. Ensure the registration of pharmacists and bodies corporate complies with Registration of Pharmacists Act 1951 and its regulations.

Menetapkan piawai untuk etika, tingkah laku, kemahiran, pendidikan dan latihan serta Pembangunan Profesional Berterusan (CPD)

Set the standard for conduct, ethics, proficiency, education and training and Continuous Professional Development (CPD).


Assalamualaikum dan Salam Sejahtera,

Alhamdulillah, bersyukur ke hadrat Allah S.W.T. kerana dengan izin dan limpah rahmatNya kita

telah berjaya mengharungi segala cabaran sepanjang tahun 2017 serta berkat kerjasama

kesemua warga Ibupejabat Program Perkhidmatan Farmasi, Laporan Tahunan 2017 Program

Perkhidmatan Farmasi ini berjaya dihasilkan.

Saban tahun, Program ini merancang pelbagai aktiviti dan alhamdulillah kebanyakannya

dapat disempurnakan dan dilaksanakan dengan jayanya mengikut perancangan. Pelbagai

cabaran telah diharungi dalam menangani gelombang perubahan dalam isu-isu perubatan

dan kesihatan yang sentiasa berkembang. Walaubagaimanapun, Program ini terus komited

dalam menerajui dan mengambil langkah proaktif dalam menjayakan visi dan misi kerajaan

dan juga kementerian.

Saya ingin mengambil kesempatan ini untuk mengucapkan tahniah dan syabas kepada

seluruh warga Program Perkhidmatan Farmasi di atas komitmen yang padu, khidmat bakti dan

sumbangan yang telah diberikan dalam menjayakan pelbagai program yang telah dirancang

pada tahun 2017. Sekalung tahniah juga diucapkan kepada sidang editorial di atas kejayaan

merakamkan perjalanan transformasi Program Perkhidmatan Farmasi serta pencapaian pel-

bagai Bahagian sepanjang tahun 2017.

Akhir kalam, saya berharap Program Perkhidmatan Farmasi akan terus maju dan berdaya

saing di dalam bidang farmaseutikal dan terus bekerjasama serta berganding bahu dengan

pihak-pihak berkepentingan demi memberikan perkhidmatan yang terbaik kepada rakyat.

WabillahiTaufikWalhidayahWassalamualaikumWarahmatullahiWabarakatuh.

DR. SALMAH BINTI BAHRI

PERUTUSAN PENGARAH KANAN PERKHIDMATAN FARMASI



PERUTUSAN PENGARAH DASAR& PERANCANGAN STRATEGIK FARMASI

Assalamualaikum warahmatullahi wabarakatuh dan Salam Sejahtera,

Alhamdulillah bersyukur kita ke hadrat Ilahi kerana dengan limpah dan izinNya, Program Perkh-

idmatan Farmasi berjaya mengharungi tahun 2017 dengan cemerlang. Bahagian ini sentiasa

komited melaksanakan penambahbaikan dan mengukuhkan sistem tadbir urus bagi mem-

berikan perkhidmatan yang holistik dan cemerlang kepada rakyat. Oleh itu, dengan men-

gamalkan lima prinsip utama yang termeterai di dalam Pelan Strategik Program Perkhidmatan

Farmasi, iaitu,profesionalisme,berintegriti,kerjaberpasukan,efisiendanmengutamakanpe-

langgan, ianya menjadi tonggak dan pegangan setiap warga Program Perkhidmatan Farmasi

dalam melaksanakan tugasan.

Saya berharap usaha-usaha kerja berpasukan antara Bahagian di dalam Program ini dapat

diteruskan dari semasa ke semasa bagi mencapai kecemerlangan dalam melaksanakan tu-

gas dan tanggungjawab yang diamanahkan. Semoga kita bersama-sama menjadi warga

kerja yang berdaya saing, berintegriti dan berpengetahuan luas untuk terus maju.

Syabas dan tahniah diucapkan kepada sidang editorial yang terdiri daripada pegawai-pega-

wai khas di setiap Bahagian, yang telah berusaha gigih untuk menyumbang idea, tenaga dan

masa untuk menerbitkan buku Laporan Tahunan Program Perkhidmatan Farmasi 2017 ini. Pen-

erbitan laporan ini merupakan satu wadah informasi bagi memaklumkan prestasi pencapaian

dan aktiviti yang telah berjaya dilaksanakan seperti yang dirancang.

Akhir kata, sekalung penghargaan dan ucapan tahniah diucapkan kepada semua warga

kerja Program Perkhidmatan Farmasi di atas segala usaha dan amanah yang telah dicurah-

kan dalam merealisasikan visi dan misi program ini untuk memastikan kecemerlangan perkh-

idmatan farmasi. Saya berharap agar seluruh warga program ini dapat terus memberikan

komitmen yang tinggi dan kekal berprestasi cemerlang dalam memikul amanah yang diper-

tanggungjawabkan demi kesihatan dan perkhidmatan yang terbaik untuk rakyat. Mudah-mu-

dahan sumbangan kita semua diterima olehNya.

WabillahiTaufikWalhidayahWassalamualaikumWarahmatullahiWabarakatuh.

DR.HASENAH BINTI ALI



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BAHAGIAN DASAR DAN PERANCANGAN STRATEGIK FARMASI

PHARMACY POLICY & STRATEGIC PLANNING DIVISION


FAKTA UTAMAKEY FACTS

Jumlah Perjawatan Pegawai Farmasi di Kementerian Kesihatan Malaysia (KKM) adalah 8377 Total Pharmacist Post in Ministry of Health Malaysia (MOH) is 8377

Peratusan Pegawai Farmasi yang mencapai mata minimum CPD yang ditetapkan dalam masa setahun adalah

sebanyak 99.81% manakala peratusan Penolong Pegawai Farmasi yang mencapai mata minimum CPD yang

ditetapkan dalam masa setahun adalah sebanyak 97.47%.Percentage of pharmacists achieved minimum CPD points per

year is 99.81% while the percentage of pharmacist assistants achieved minimum CPD points per year is 97.47%.

Seramai 1131 graduan Farmasi telah dilantik sebagai Pegawai Farmasi secara kontrak pada tahun 2017.A total of 1131 pharmacy graduates have been appointed as contract Pharmacists in 2017.

100% fasiliti Cawangan Penguatkuasa Farmasi Negeri dan ibu pejabat telah melaksanakan sistem MyPharma-C

100% State Pharmacy Enforcement branch andheadquarters implement MyPharma-C system

1176 fasiliti farmasi KKM seluruh negara telah melaksanakan PhIS & CPS1176 MOH pharmacy facility nationwide using PhIS & CPS

43 perkhidmatan farmasi disampaikan secara online 43 pharmacy services are delivered online

8377

1176

43

1131

99.81%PEGAWAI FARMASIPHARMACISTS

PENOLONG PEGAWAI FARMASIPHARMACIST ASSISTANTS

97.47%

PhIS & CPS

MyPharma-C


PENGENALANINTRODUCTION

Bahagian Dasar dan Perancangan Strategik Farmasi terdiri daripada lima cawangan utama iaitu Cawangan Pembangunan Profesion Farmasi, Cawangan Dasar Farmasi, Cawangan Perkembangan Infrastruktur & Kualiti Farmasi , Cawangan Teknologi Maklumat & Informatik Farmasi, dan Cawangan Penyelidikan dan Pembangunan Farmasi. Bahagian ini bertanggungjawab untuk:

1. Merancang, menggubal, memantau dan menilai dasar berkaitan penyampaian perkhidmatan dan profesion farmasi

2. Merancang keperluan sumber manusia untuk Perkhidmatan Farmasi di seluruh negara

3. Merancang, menyelaras, membangun dan mengembangkan sistem maklumat bagi Perkhidmatan Farmasi

4. Menyelaras dan memantau sistem kualiti Perkhidmatan Farmasi

5. Merancang dan membelanjakan peruntukan kewangan secara berhemah

Merancang keperluan sumber manusia untuk perkhidmatan farmasi KKM di seluruh negara.

Merancang, menyelaras dan memantau latihan Pegawai Farmasi KKM di peringkat ibu pejabat dan negeri.

Merancang penempatan dan pengisian Pegawai Farmasi KKM secara optimum di seluruh negara.

Merancang dan menyelaras pembangunan dan laluan kerjaya Pegawai Farmasi di KKM.

Menambahbaik pembangunan profesion farmasi di KKM.

Mengenalpasti, merancang dan memantau aktiviti Continuing Professional Development (CPD) bagi meningkatkan kompetensi Pegawai Farmasi di KKM.

Pharmacy Policy And Strategic Planning Division consists of five main branches which are the Pharmacy Professional Development Branch, Pharmacy Policy Branch, Pharmacy Infrastructure Development & Quality Branch, Pharmacy Information Technology & Informatics Branch and Pharmacy Research & Development Branch. This Division is responsible for:

1. Planning, drafting, monitoring and evaluating policy related to service delivery and pharmacy profession

2. Planning of human resource needs for the pharmacy services throughout the country

3. Planning, coordinating, developing and expanding the information system for pharmacy services

4. Coordinating and monitoring the pharmacy service quality system

5. Planning and prudent spending of the financial budget

Planning for human resource for MOH pharmacy services nationwide.

Planning, coordinating and monitoring inservice training for MOH pharmacists at states and headquarters level.

Planning and optimising the placement and distribution of MOH pharmacists across the country.

Planning and coordinating the development and career pathways for MOH pharmacists.

Improving the development of pharmacy profession.

Identifying, planning and monitoring activities on Continuing Professional Development (CPD) to improve the competency of MOH pharmacists.

CAWANGAN PEMBANGUNAN PROFESION FARMASIPHARMACY PROFESSIONAL DEVELOPMENT BRANCH

FUNGSI CAWANGAN FUNCTION OF BRANCHES


Merancang, menyelaras dan memantau pelaksanaan semua aktiviti / pelan tindakan Dasar Ubat Nasional (DUNas).

Menyelaras perhubungan di antara pemegang berkepentingan (stakeholders) dalam isu-isu berkaitan dengan DUNas dan menyelaraskan aktiviti bersama.

Melaksanakan penilaian dan penggubalan semula (DUNas) dengan mengambil kira penglibatan semua pihak berkepentingan.

Menyelaras dan memudahcara perhubungan intraagensi, interagensi dan antarabangsa dalam perkhidmatan farmasi.

Memantau dan menyelaras aduan.

Menyelaras perhubungan dengan media.

Meningkatkan ketelusan dan akauntabiliti serta menggalak tadbir urus yang baik bagi semua sektor farmaseutikal tempatan melalui amalan Good Governance for Medicine (GGM).

Memantau pelaksanaan aktiviti berkaitan pengiktirafan, penyelarasan dan perluasan projek inovasi & kreativiti di bawah Program Perkhidmatan Farmasi.

Merancang, mengurus dan menyelaras pelaksanaan aktiviti pengurusan kualiti Program Perkhidmatan Farmasi

Memantau pelaksanaan aktiviti pembangunan infrastruktur Program Perkhidmatan Farmasi

Perancangan Strategik ICT Bertanggungjawab dalam mengenal pasti persekitaran bisnes dan teknologi semasa, mengenalpasti hala tuju ICT serta menyediakan pelan tindakan organisasi.

Pengurusan Projek ICT Menyelaras sebarang perancangan ICT serta melaksana, mengawal dan menilai projek-projek ICT termasuk projek yang lebih kompleks, besar dan berbilang.

Pengurusan Infrastruktur ICTMerancang, menyedia dan mengurus infrastruktur, keselamatan dan aktiviti sokongan teknikal ICT organisasi.

Pengurusan Sistem MaklumatBertanggungjawab dalam pelaksanaan dan pengurusan sistem maklumat program termasuk penyediaan khidmat sokongan dan latihan, serta pelaksanaan kajian

Planning, coordinating and monitoring the implementation of all activities/ action plan under the National Medicines Policy.

Coordinating Malaysian the communication between stakeholders on issues related to MNMP and coordinating joint activities.

Performing evaluation and reviewing of the National Medicines Policy with the involvement of all stakeholders.

Coordinate and facilitate intraagency, interagency and international relations in pharmacy services.

Monitoring and coordinating complaints.

Coordinating strategic communication with the media.

Increase transparency and accountability and promote good governance for all local pharmaceutical sectors through the practice of Good Governance for Medicine (GGM).

Monitoring activities related to recognition, coordination and expansion of innovative & creative projects under the Pharmaceutical Services Programme.

Planning and coordinating the implementation of quality management activities of the Pharmaceutical Services Programme

Monitoring and coordinating infrastructure development in Pharmaceutical Services Programme

ICT Strategic PlanningResponsible for identifying current technology and business environments, identifying ICT directions and preparing organisational action plans.

ICT Project ManagementCoordinate ICT planning as well as implementing, controlling and evaluating ICT projects including complex, large and multiple projects.

ICT Infrastructure Management Planning, provide and managing ICT infrastructure, security and technical support activities of the organisation.

Information System ManagementResponsible for the implementation and management of information systems programme including the provision of support and training services, as well as

CAWANGAN PERKEMBANGAN INFRASTRUKTUR & KUALITI FARMASIPHARMACY INFRASTRUCTURE DEVELOPMENT & QUALITY BRANCH

CAWANGAN TEKNOLOGI MAKLUMAT & INFORMATIK FARMASIPHARMACY INFORMATION TECHNOLOGY & INFORMATICS BRANCH

CAWANGAN DASAR FARMASIPHARMACY POLICY BRANCH


yang berkaitan. Pengurusan Data & Standard

Bertanggungjawab dalam perancangan dan pengurusan seni bina data dan standard serta pelaksanaan analisis, penyediaan data dan laporan bagi sistem maklumat organisasi.

Merancang dan menyelaras halatuju serta aktiviti-aktiviti penyelidikan dan pembangunan (R&D) bagi Program Perkhidmatan Farmasi.

Menyelaras dan memantau pelaksanaan aktiviti-aktiviti R&D farmasi di fasiliti-fasiliti KKM.

Mengelola dan menjalankan projek penyelidikan farmasi tertentu di peringkat Program Perkhidmatan Farmasi.

Mengumpul dan menilai data/bukti saintifikyangdiperlukanolehpihaktertentudalam pembentukan dan penyemakan semula dasar farmasi dan garis panduan.

Mengumpul, menganalisa dan menyimpan data-data R&D di peringkat Program Farmasi.

Merancang, menyelaras dan melaksanakan latihan-latihan berkaitan bagi meningkatkan kemahiran anggota-anggota farmasi di dalam menjalankan penyelidikan.

Menggalakkan penyebaran hasil penyelidikan farmasi melalui penerbitan dan pembentangan untuk kegunaan rujukan di dalam menambah baik perkhidmatan dan pembentukan dasar-dasar Program Perkhidmatan Farmasi.

PENCAPAIAN TAHUN 2017ACHIEVEMENTS IN 2017

Bagi memastikan perkhidmatan yang berterusan dapat diberikan di peringkat fasiliti, penempatan dan pertukaran pegawai telah dilaksanakan untuk memastikan penggunaan staf yang optimum dapat dikekalkan. Sebanyak 1008 permohonan telah diproses oleh cawangan ini. Manakala, sebanyak 237 Arahan Pertukaran bagi Pegawai Farmasi di KKM telah diproses.

Pada tahun 2017, sebanyak 17 jawatan telah diproses secara pindah butiran.

Sejumlah RM1, 378, 440.50 peruntukan Latihan Dalam Perkhidmatan (LDP) telah dibelanjakan bagi memastikan kompetensi anggota farmasi di KKM.

conducting relevant studies. Data & Standard Management

Responsible for the planning and management of data architecture and standard as well as the implementation of analysis, data and report preparation for the information system in the organisation

Planning and coordinating research and development (R&D) directions and activities of Pharmaceutical Services Programme.

Coordinating and monitoring the implementation of R&D activities in MOH facilities.

Managing and executing planned research projects for the Pharmaceutical Services Programme.

Compiling and reviewing required scientific evidence/data for intended parties in supporting revision of proposal or revision of pharmacy policies and guidelines.

Collecting, analyzing and archiving research data of planned projects for the Pharmaceutical Services Programme.

Planning, coordinating and running research related trainings to develop knowledge and expertise in research among pharmacy personnel.

Promoting and facilitating dissemination of research findings/ outcomes through research publications and presentations to be used as references and evidence in pharmacy services improvements and policy developments for the Pharmaceutical Services Programme.

In ensuring continuous service delivery to the facility level, transfer and redeployment of staff have been done to ensure the optimum number of staff is maintained. In 2017, a total of 1008 application for transfer have been handled by the branch. In addition, a total of 237 Arahan Pertukaran for MOH pharmacist have been processed.

In 2017, a total of 17 posts have been redeployed.

A total RM1, 378, 440.50 budget for in-service training has been spent to ensure the competency of pharmacy staff in MOH.

LATIHAN DALAM PERKHIDMATAN (LDP)IN-SERVICE TRAININGS

CAWANGAN PENYELIDIKAN DAN PEMBANGUNAN FARMASIPHARMACY RESEARCH & DEVELOPMENT BRANCH

PENEMPATAN DAN PERTUKARAN PEGAWAITRANSFER AND REDEPLOYMENT OF STAFF


Pada tahun 2017, sejumlah 7403 Pegawai Farmasi telah dibuat pemantauan bagi pencapaian mata CPD. Peratus pencapaian 40 mata CPD bagi Pegawai Farmasi adalah 99.81% manakala bagi Penolong Pegawai Farmasi pula adalah sebanyak 97.47%.

Sebanyak 163 permohonan cuti belajar telah diterima pada tahun 2017. Sebanyak 30 slot bagi sarjana dan 2 slot bagi PhD telah diluluskan bagi Program Perkhidmatan Farmasi. Manakala terdapat 51 permohonan cuti belajar tanpa tajaan yang telah diluluskan sepanjang tahun 2017.

Sebanyak 62 permohonan telah diterima pada tahun 2017 dan 51 permohonan Credentialing telah diluluskan meliputi pelbagai bidang dalam Farmasi.

Pharmacy Information System (PhIS) adalah sistem yang komprehensif yang mengintegrasikan perkhidmatan berkaitan farmasi di hospital dan klinik kesihatan kerajaan dengan matlamat untuk mengukuhkan pemantauan perolehan, pembekalan dan penggunaan ubat di fasiliti KKM. Ia membolehkanperkongsianprofilubatpesakituntuk menyediakan penjagaan pesakit yang lancar, selain berfungsi sebagai alat dalam membuat keputusan untuk memastikan kebolehcapaian ubat-ubatan oleh pengguna di negara ini.

Pelaksanaan PhIS bermula pada tahun 2013 di enam hospital, satu pejabat kesihatan daerah dan 13 klinik kesihatan, dengan aktiviti peluasan dilaksanakan bermula tahun 2014. Sehingga tahun 2017, sistem PhIS telah tersedia di 1,176 fasiliti KKM di seluruh negara melibatkan 144 hospital dan institusi, 919 klinik kesihatan dan 105 pejabat kesihatan.

For the year 2017, a total of 7403 pharmacists have been monitored their CPD achievements. The percentage of total achievement of 40 points for pharmacists is 99.81% while for pharmacist assistant is 97.47%.

A total of 163 applications for furthering study were received in 2017. Out of those applications, 30 slots for Masters and 2 slots for PhD were approved for Pharmaceutical Services Programme. 51 applications for study leave without scholarship were approved in 2017.

A total of 62 applications received in 2017 and 51 applications approved for credentialing in various fields of interest in pharmacy.

Pharmacy Information System (PhIS) is a comprehensive system that integrates pharmacy-related services in the hospitals and government health clinics with the aim of strengthening monitoring of procurement, supply and use of medicines at MOH facilities. It allows patient drug profile sharing to provide seamless patient care, as well as serves as a tool in making decisions to ensure the accessibility of medicines by consumers in the country.

PhIS implementation started in 2014 in six hospitals, one district health office and 13 health clinics, with expansion activities implemented from 2014. Up to 2017, PhIS system was available at 1,176 MOH facilities across the country involving 144 hospitals and institutions, 919 health clinics and 105 health offices.

Jenis(Type)

Bilangan fasiliti(Number of facilities)

Hospital / Institut 144

MUSN / CLFN 8

PKD / PKK 105

KK 919

Jumlah 1176

Jadual: Bilangan fasiliti tersedia dengan sistem PhISTable: Number of facilities available with PhIS system

AKTIVITI CREDENTIALING PROGRAM FARMASIPHARMACY CREDENTIALING PROGRAMME

PELAKSANAAN SISTEM PHIS & CPSIMPLEMENTATION OF PHIS & CPS SYSTEM

CUTI BELAJARSTUDY LEAVE

PENCAPAIAN MATA CPDCPD ACHIEVEMENTS


PENGURUSAN PROJEK ICTICT PROJECT MANAGEMENT

Pengurusan projek ICT amat penting dalam menetapkan perancangan, memaksimumkan penggunaan sumber, mengawal kualiti dan kos, menguruskan integrasi serta menggunakan pengalaman dan kemahiran untuk memastikan kejayaan pelaksanaan projek. Objektif utama aktiviti ini adalah bagi membolehkan mekanisme pemantauan terhadap semua aktiviti pembangunan ICT dilaksanakan secara berpusat.

Pengurusan projek ICT di bawah Program Perkhidmatan Farmasi dikawal selia oleh dua buah jawatankuasa iaitu JK Teknikal ICT dan JK Induk ICT yang berfungsi untuk memantau isu dan aspek teknikal projek ICT bagi memastikan garis panduan dipatuhi sebelum membawa projek berkaitan ke peringkat kementerian melalui Jawatankuasa Pemandu ICT, KKM. Sepanjang tahun 2017, 3 Mesyuarat JK Teknikal dan 1 Mesyuarat Induk ICT Program Perkhidmatan Farmasi telah dijalankan di mana 14 permohonan projek ICT diterima dan dinilai secara teknikal

Pengukuhan infrastruktur ICT berdasarkan teknologi terkini amat penting dalam meningkatkan kualiti dan keberkesanan penyampaian perkhidmatan kepada pelanggan dan pihak berkepentingan. Selain penyediaan infrastruktur ICT yang mantap, aspek keselamatan data dan sistem serta khidmat sokongan teknikal menyeluruh perlu bagi memastikan kelangsungan perkhidmatan.

Pelbagai aktiviti dirancang sepanjang tahun 2017 bagi memastikan keupayaan ICT selari dengan hala tuju strategik organisasi termasuk mengoptimumkan penggunaan sumber

ICT project management is very crucial in planning, maximising resource, control of quality and cost, managing integration as well as utilising experience and skills to ensure successful implementation of the project. The main objective is to enable monitoring mechanisms of all ICT development activities are carried out centrally.

The ICT project management under the Pharmacy Services Programme is regulated by two committees, which is ICT Technical Committee and ICT Steering Committee which serves to monitor the issues and technical aspects of ICT projects to ensure that guidelines are followed before bringing relevant projects to the ministry level through the MOH ICT Steering Committee. Throughout the year 2017, 3 Technical Committee Meeting and 1 ICT Meeting of Pharmacy Services Programme were conducted where 14 ICT project applications were received and technically assessed.

The strengthening of ICT infrastructure based on the latest technology is crucial in improving the quality and effectiveness of services delivery to customers and stakeholders. In addition to providing a robust ICT infrastructure, data and system security, as well as comprehensive technical support services, are essential to ensure continuity of services.

Various activities were planned throughout the year 2017 to ensure ICT capabilities are in line with the strategic direction of the organisation including optimizing the use of ICT resources

Sistem(System)

Perkakasan/Perisian

(Hardware/Software)

Rangkaian(Network)

Perkhidmatan(Services)

JUMLAH(TOTAL)

Diterima (Approved)

2 6 0 0 8

Diterima bersyarat

(Conditional Approval)

5 1 0 0 6

Ditolak (Rejected) 0 0 0 0 0

Jadual: Permohonan Projek ICT 2017Table: ICT Project Application 2017

PENGURUSAN INFRASTRUKTUR, KESELAMATAN DAN SOKONGAN TEKNIKAL ICTICT INFRASTRUCTURE MANAGEMENT, SECURITY AND TECHNICAL SUPPORT


to reduce costs, ensuring the availability of ICT infrastructure based on the latest technology and enhancing ICT security and technical support services to minimize any risks that may affect service delivery.

Pharmaceutical Services Programme official portal is the main medium of communication in delivering information to customers and stakeholders. Operating since the 1990s, the portal was redeveloped in June 2012 using internal resources and expertise. The latest version of the portal which released in 2013 emphasising on content management as well as design, content layout and value-added functionality that focus more on user needs. The contents of this portal are managed and monitored by dedicated Pharmaceutical Services Portal Management Working Committee which was established to ensure that this portal is managed effectively and in accordance with the established policies.

ICT bagi mengurangkan kos, memastikan ketersediaan infrastruktur ICT berdasarkan teknologi terkini serta meningkatkan keselamatan dan perkhidmatan sokongan teknikal ICT bagi meminimumkan segala risiko yang boleh menjejaskan penyampaian perkhidmatan.

Portal rasmi Program Perkhidmatan Farmasi merupakan medium komunikasi utama dalam menyampaikan maklumat kepada pelanggan dan pihak berkepentingan. Mula beroperasi sejak tahun 1990-an, portal ini telah dibangunkan semula pada Jun 2012 menggunakan sumber dan kepakaran dalaman. Portal versi terkini telah mula digunakan pada 2013 memberi penekanan terhadap pengurusan kandungan di samping reka bentuk dan susun atur kandungan serta fungsi nilai tambahan yang lebih mesra pengguna. Kandungan portal ini diurus dan dipantau oleh Jawatankuasa Kerja Pengurusan Portal Perkhidmatan Farmasi yang ditubuhkan bagi memastikan pengurusan portal ini dibuat dengan berkesan dan mengikut dasar yang ditetapkan.

Tahun(Year)

Jumlah Aduan(Total Complaints)

2013 3162014 5772015 5692016 3802017 355

Jadual: Jumlah Aduan Berkaitan ICT diterimaTable: Total Number of ICT Related Complaint Received

KOMUNIKASI MAKLUMATInformation Communication

Rajah : Perbelanjaan Perolehan ICT Sepanjang 2017Figure: Total ICT Expenditure Year 2017

Perkhidmatan (Services)

Perisian (Software)

Perkakasan (Hardware)RM488,487.20

RM83,296.00

RM48,300.00


Sistem Pengurusan Pendaftaran Ahli Farmasi (PRiSMA) telah diperkenalkan bagi menggantikan sistem Business Licensing Electronic Support System (BLESS) yang digunakan oleh Lembaga Farmasi Malaysia (LFM) bermula Jun 2014 sehingga April 2017

Projek pembangunan sistem PRiSMA bermula pada Mei 2017 dengan menggunakan platform sumber terbuka melalui kepakaran dan sumber sedia ada kerana kekangan peruntukan. Sistem ini dijangka dapat memenuhi keperluan pengguna dalam mengendalikan pengurusan pendaftaran ahli farmas

Pada tahun 2017, 82.4% daripada fasiliti-fasiliti farmasi, KKM menjalankan penyelidikan bagi tujuan menjana maklumat/bukti sainstifikyang boleh digunakan untuk memperbaiki mutu perkhidmatan.

Sebanyak 208 pembentangan penyelidikan dilaporkan dipersembahkan oleh penyelidik-penyelidik farmasi di dalam persidangan, mesyuarat saintifik dan seminar pada tahun2017. Sejumlah 38 artikel penyelidikan farmasi telah diterbitkan di jurnal tempatan/antarabangsa pada tahun 2017.

Pembentangan poster penyelidikan bertajuk Medicines Utilization For Treatment of Non-Communicable Disease (NCD) Risk Factors in Malaysia oleh Pn. Chan Lai Yue telah mendapat tempat pertama kategori persembahan poster di International Conference on Non-Communicable Diseases 2017 (ICNCD 2017) yang berlansung pada 28-29 Julai 2017 di Kuala Lumpur.

The Pharmacy Registration Management System (PRiSMA) was introduced to replace the Business Licensing Electronic Support System (BLESS) system used by the Pharmacy Board Malaysia (LFM) from June 2014 to April 2017

The PRiSMA system development project began in May 2017 using an open source platform through existing expertise and resources due to budget constraint. The system is expected to meet the specific user requirement in the management of pharmacist registration.

In the year 2017, 82.4% of pharmacy facilities in MOH conducted research with the aim to produce information/scientific evidence that can be used to improve in pharmacy services.

A total of 208 research presentations were made by pharmacy researchers in conferences, scientific meetings and seminars.A total of 38 research articles in pharmacy were published in local and international journals.

A research poster presentation entitled Medicines Utilization For Treatment of Non-Communicable Disease (NCD) Risk Factors in Malaysia by Mdm. Chan Lai Yue won first prize in poster presentation category at the International Conference on Non-Communicable Diseases 2017 (ICNCD 2017) held on 28-29 July 2017 in Kuala Lumpur.

Tahun(Year)

Jumlah Pengemaskinian

Kandungan Portal(Total Number of Portal

Content Updates)

Jumlah Kunjungan/ Hit Kepada Portal

(Total Number of Visits / Hit To Portal)

Bilangan Pelawat Portal(Portal Visitor Count)

Pelawat Baru(New Visitor)

Pelawat Berulang(Returning

Visitors)

2013 55 297,134 185,769 122,159

2014 224 515,414 309,336 206,078

2015 734 1,588,452 536,570 265,431

2016 640 1,743,653 505,363 351,708

2017 898 2,106,010 541,120 124,621

Jadual: Pengemaskinian Kandungan dan Kunjungan Ke PortalTable: Content Updating and Portal Visits

PEMBANGUNAN SISTEM PRiSMAPRiSMA SYSTEM DEVELOPMENT

PENYELIDIKAN DAN PEMBANGUNAN FARMASIPHARMACY RESEARCH AND DEVELOPMENT

International Conference on Non-Communicable Diseases 2017International Conference on Non-Communicable Diseases 2017


SOROTAN AKTIVITI TAHUN 2017ACTIVITIES AND HIGHLIGHTS OF 2017

Program Perkhidmatan Farmasi KKM telah menggunakan kaedah Workload Indicators ofStaffingNeed (WISN)dalammenentukankeperluan sumber manusia yang optimum berdasarkan beban tugas di sesebuah fasiliti kesihatan KKM.

Bengkel ini telah diadakan pada 11-12 Mei 2017 bertempat di Dewan Serai Wangi, Bahagian Regulatori Farmasi Negara. Seramai 48 orang peserta daripada Bahagian Perkhidmatan Farmasi Negeri dan institusi telah menghadiri bengkel ini.

Hasil dari beberapa siri perbincangan dan bengkel bersama wakil daripada Jabatan Perkhidmatan Awam (JPA), Tiga sub-bidang kepakaran beserta kriteria penilaian dan kamus kompetensi bagi SME Program Perkhidmatan Farmasi telah dikenalpasti dan dibangunkan untuk kelulusan pihak JPA pada tahun 2017. Tiga sub-bidang tersebut adalah seperti berikut:

The Pharmaceutical Services Programme, MOH has come out with the Workload Indicators of Staffing Need (WISN) method in determining the optimal number of human resources based on each MOH facilitys workload.

The workshop was held on 11th - 12th May 2017 at the Dewan Serai Wangi, National Pharmaceutical Regulatory Agency (NPRA). A total of 48 participants from the State Pharmaceutical Services Division and institution attended the workshop.

After a few series of discussions with representatives from Public Service Department (PSD), three sub-areas of SME together with the criteria for evaluation and competency dictionaries for the SME have been identified and developed for PSD approval in 2017. The three sub-areas of SME are:

Imej: Bengkel Pembangunan Kepakaran Farmasi Melalui Subject Matter ExpertImage: Workshop on Subject Matter Expert for pharmacist

Bil.No.

Bidang SMESME Area

Sub-bidang SMESME Sub-Area

1. FarmakoterapiPharmacotherapy

i. Cardiology- Anticoagulant Cardiology - Anticoagulant

ii. Infectious Disease Infectious Disease

2. Regulatori FarmasiPharmacy Regulatory First in Human First in Human

BENGKEL `WORKLOAD INDICATORS OF STAFFING NEED (WISN) WORKLOAD INDICATORS OF STAFFING NEED (WISN) WORKSHOP

PROGRAM PEMBANGUNAN KEPAKARAN FARMASIPHARMACY SPECIALISATION PROGRAMME THROUGH THE SUBJECT MATTER EXPERT (SME) PATHWAY


Credentialing merupakan satu aktiviti di bawah komponen sumber manusia DuNAS yang dibangunkan oleh Program Perkhidmatan Farmasi, KKM untuk memberi pengiktirafan kemahiran kepada anggota yang terlatih, mahir dan cekap dalam sesuatu bidang yang dikenalpasti.

Pada tahun 2017, Jawatankuasa Credentialing Farmasi meluluskan 51 permohonan Credentialing yang meliputi bidang bidang berikut

Bengkel ini diadakan khusus bagi Penyelaras Latihan di Peringkat Negeri dan Institusi yang bertujuan untuk memberikan pendedahan tentang penggunaan sistem MyCPD 2.0 secara atas talian dan menambahkan pengetahuan mengenai Latihan Dalam Perkhidmatan (Jangka Pendek dan Jangka Panjang) Program Perkhidmatan Farmasi. Bengkel tersebut telah berlangsung di Bahagian Regulatori Farmasi Negara pada 3 hingga 4 April 2017.

BidangCredentialing Area

ModulModule

FarmasiKlinikalClinical

Pharmacy

1. Perkhidmatan Farmasi Wad: (Ward Pharmacy Services:)i. Penjagaan Rapi (ICU) (Intensive Care (ICU))ii. Pediatrik (Wad) (Paediatric (Ward))iii. Medikal (Medical)

2. MTAC -Diabetes (MTAC -Diabetes)3. MTAC -Respiratori (MTAC -Respiratory)4. MTAC -Warfarin (MTAC -Warfarin)5. MTAC -RVD (MTAC -RVD)6. MTAC -Nefrologi (MTAC -Nephrology)

iv. CKD (CKD)v. Renal Transplant (Renal Transplant)vi. Dialisis (Dialysis)

7. Farmasi Nuklear (Nuclear Pharmacy)8. Farmakokinetik Klinikal (Clinical Pharmacokinetics)9. Farmasi Onkologi (Oncology Pharmacy)10. Farmasi Sokongan Nutrisi (Nutritional Support Pharmacy)

Credentialing is one of the activities which has been introduced under the Human Resource component, National Medicine Policy and developed by Pharmaceutical Services Programme, MOH in order to certify the skills of the pharmacy staff in the specified areas of special interest.

In 2017, the Pharmacy Credentialing Committee has approved 51 applications for credentialing in the specified areas of special interest as below:

This workshop was organised for pharmacy training coordinators from each state and institution. During the workshop, they were given hands-on training using MyCPD 2.0 Online System and a session on managing the in-service training (short-term & long-term) for Pharmaceutical Services Programme. The workshop was held at the National Pharmaceutical Regulatory Agency (NPRA) from the 3rd April to 4th April 2017.

BENGKEL PEMBANGUNAN PROFESION FARMASI TAHUN 2017PHARMACY PROFESSIONAL DEVELOPMENT 2017 WORKSHOP

AKTIVITI CREDENTIALING PROGRAM PERKHIDMATAN FARMASIPHARMACY CREDENTIALING PROGRAMME


Kursus berstruktur ini diadakan khusus untuk Pegawai-pegawai Farmasi Kanan Gred UF48 hingga UF54 yang bertujuan untuk mengukuhkan lagi kemahiran dan kualiti kepimpinan Pegawai Farmasi dalam meningkatkan kecemerlangan perkhidmatan dalam organisasi. Kursus tersebut telah berlangsung di The Grand Beach Resort, Port Dickson pada 13 hingga 15 September 2017.

KIKF2017 telah berjaya diadakan pada 6-8 Ogos 2017 di Klana Resort Seremban. Sebanyak 203 penyertaan telah diterima dan 58 penyertaan telah berjaya menyertai peringkat akhir. Sebanyak 5 kategori telah dipertandingkan iaitu Inovasi Produk, Inovasi Sistem, KIK, QA Lisan dan QA Poster

The structured course was organised specifically for the senior pharmacists ranging from UF48 to UF54 grades. The objectives of the course were to enhance their talents and leadership skills in managing the organisation towards excellence. The workshop was held at The Grand Beach Resort, Port Dickson from 13th September to 15th September 2017.

KIKF2017 was successfully held on 6-8th August 2017 at Klana Resort Seremban. A total of 208 projects were submitted, and 58 projects were selected to proceed to the final stage. 5 categories were being contested which were Product Innovation, System Innovation, KIK, Oral QA and Poster QA.

Imej: Sesi Lawatan Konvensyen Inovasi Dan Kreativiti Farmasi (KIKF) 2017Image: Pharmacy Innovation And Creativity Convention (KIKF) Visiting Session

Imej: Kursus Kepimpinan Dan Pengurusan Organisasi Pegawai FarmasiImage: Leadership and Organisation Management Course for Pharmacists

KURSUS KEPIMPINAN DAN PENGURUSAN ORGANISASI PEGAWAI FARMASI 2017LEADERSHIP & ORGANIZATION MANAGEMENT COURSE FOR PHARMACISTS 2017

KONVENSYEN INOVASI DAN KREATIVITI FARMASI (KIKF) 2017PHARMACY INNOVATION AND CREATIVITY CONVENTION (KIKF) 2017


Audit pensijilan semula MS ISO 9001:2008 oleh pihak SIRIM telah diadakan pada 6-8 Februari 2017, di mana komitmen dan tahap pematuhan adalah baik dengan tiada ketidakakuran ditemui. Program Perkhidmatan Farmasi Ibu Pejabat KKM telah mendapat pensijilan semula pada 21 Mac 2017 (Nombor sijil : AR 3596).

Persediaan naik taraf ke pensijilan MS ISO 9001:2015 bermula dengan latihan kesedaran dan risiko pada bulan Mei 2017. Ini diikuti dengan semakan semula skop pensijilan dan penyediaan dokumen ISO berdasarkan keperluan MS ISO 9001:2015. Dokumen ISO yang baru dikuatkuasakan bermula 2 Oktober 2017 dan satu sesi audit dalaman dijalankan pada 21-29 November 2017 berdasarkan standard versi 2015.

LatihanKesedaran&

Risiko(3-4 Mei 2017)

Penyediaan Prosedur Kualiti dan dokumen

risiko(Ogos-Oktober 2017)

Latihan JuruauditAudit Dalam

(12-13 Oktober 2017, 8-9 November 2017)

Mesyuarat Kajian Semula Pengurusan

Bil. 2/2017(18 Disember 2017)

Skop pensijilandikenalpasti dan

dipersetujui(24 Ogos 2017)

Dokumen Kualiti MS ISO 9001:2015

berkuatkuasapada 2 Oktober

2017

Audit Dalaman Bil. 1/2017

(21-29 November 2017)

The MS ISO 9001:2008 re-certification audit was conducted by SIRIM on the 6-8th February 2018 where the commitment and adherence level was found to be good, with zero non-conformance reported. The certificate was received by the Pharmaceutical Services Programme Headquarter, MOH on the 21st March 2017 (Reference number: AR 3596)

The preparations of upgrading to MS ISO 9001:2015 certification started with the awareness and risk workshop in May 2017. This was followed by the review of certification scopes, as well as ISO document preparations based on the new MS ISO 9001:2015 requirements. The new ISO documents were in effect since 2nd October 2017, and an internal audit was conducted from 21-29 November 2017, using the new 2015 standard.

PENSIJILAN SEMULA MS ISO 9001:2008RE-CERTIFICATION OF MS ISO 9001:2008

PERSEDIAAN NAIK TARAF KE PENSIJILAN MS ISO 9001:2015PREPARATIONS OF UPGRADING TO MS ISO 9001:2015 CERTIFICATION


Awareness andrisk workshop

(3-4 May 2017)

Preparation of quality procedures and risk

document(Aug-Oct 2017)

Internal auditors training(12-13 Oct 2017,

8-9 Nov 2017)

Management Review Meeting No. 2/2017

(18 Dis 2017)

Preparation and endorsement of

certificationscopes(24 Aug 2017)

MS ISO 9001:2015 quality documents

taking effect on2 October 2017

Internal AuditNo. 1/2017

(21-29 Nov 2017)

Imej: Sesi Mock AuditImage: Mock Audit session

Imej: Bengkel Juru Audit Audit Dalaman tahun 2017Image: Auditor for ISO Internal Audit Workshop


The introduction of LEAN took place on 11 September 2017 at the Dewan Serai Wangi, with a briefing done by Dr. Ahmad Tajuddin Bin Mohamad Nor (LEAN Champion Hospital Tuanku Ampuan Rahimah, Klang) to all the directors, deputy directors, quality liaison officer and the Head of the Pharmacist Assistants profession.

A total of five processes (one from each Division) were selected for the implementation of LEAN. The personnel involved in each process attended a series of workshops on 9-10 October 2017 and 9-10 November 2017, which were conducted by lecturers and facilitators from the Institute for Health System Research (IHSR) and PEMANDU Associates. Among the topics taught were the history of LEAN in Malaysia, LEAN Thinking, waste in LEAN Healthcare, common LEAN tools and techniques, as well as Value Stream Mapping (VSM).

Pengenalan LEAN dimulakan dengan Taklimat Kesedaran pada 11 September 2017 oleh Dr. Ahmad Tajuddin Bin Mohamad Nor (LEAN Champion Hospital Tuanku Ampuan Rahimah, Klang) kepada semua Pengarah Bahagian, Timbalan-timbalan Pengarah, penyelaras kualiti dan Ketua Profession Penolong Pegawai Farmasi di Dewan Serai Wangi.

Sebanyak lima proses telah dipilih untuk melaksanakan LEAN (satu daripada setiap Bahagian). Kakitangan yang melaksanakan proses tersebut berpeluang menghadiri sesi bengkel bersama penceramah dan fasilitator daripada Institut Penyelidikan Sistem Kesihatan (IPSK) dan PEMANDU Associates pada 9-10 Oktober 2017 dan 9-10 November 2017. Para peserta berpeluang memahami sejarah LEAN di Malaysia, LEAN Thinking, Waste in LEAN Healthcare, common LEAN tools and techniques, dan Value Stream Mapping (VSM).

PENGENALAN DAN PELAKSANAAN LEAN DI PROGRAM PERKHIDMATAN FARMASIINTRODUCTION AND IMPLEMENTATION OF LEAN AT THE PHARMACEUTICAL SERVICES PROGRAMME

Bengkel LEANImej: Di Hotel Bangi-Putrajaya (9-10 November 2017)

LEAN WorkshopImage: At Bangi-Putrajaya Hotel (9-10 November 2017)


Pada tahun 2017, dua sesi latihan telah dilaksanakan bagi menyediakan peserta dengan kemahiran dalam penyediaan model proses bisnes dengan mengaplikasikan teknik pengurusan proses bisnes sebagai persediaan bagi pembangunan sistem My.Pharma-C v 2.0

Sesi 1 (April 2017) 34 peserta diperkenalkan dengan kaedah pengurusan proses bisnes dan menggunakan teknik pemodelan standard BPMN 2.0 untuk perekayasaan proses bisnes.

Sesi 2 (Oktober 2017) 20 peserta melaksanakan aktiviti proses pemetaan bagi mengenalpasti jurang, peluang penambahbaikan dalam proses bisnes serta keperluan integrasi antara proses dan sistem berkaitan.

Sebanyak 14 proses bisnes berjaya dimodelkan semula dan diintegrasi untuk pembangunan sistem akan datang.

Sepanjang tahun 2017, sebanyak 373 sesi latihan dilaksanakan seluruh negara. Seramai 2,635 orang peserta yang terdiri daripada pelbagai skim perkhidmatan terlibat dalam aktiviti latihan yang dijalankan.

Seramai 96 orang champion dilantik untuk membimbing pengguna baru dan telah dilatih dalam 5 sesi yang dilaksanakan secara berasingan di seluruh negara sepanjang tahun 2017.

Bengkel Advanced Biostatistics telah dijalankan pada 10-13 April di Dewan Serai Wangi, Bahagian Regulatori Farmasi Negara. Seramai 25 orang Pegawai Farmasi dari seluruh negara telah menghadiri bengkel tersebut.

In 2017, two training sessions have been conducted to provide participants with skills in preparing business process model by applying business process management technique in preparation for the development of My.Pharma-C system v2.0

Session 1 (April 2017) - a total of 34 were introduced to business process management methods as well as utilising BPMN 2.0 standard modelling techniques to re-engineer business process.

Session 2 (October 2017) 20 users conducted mapping process to identify the gap, opportunities for improvement in the business process and the need for integration between process and related systems.

Total of 14 business process was remodelled and integrated for future system development.

Throughout the year 2017, a total of 373 training sessions were held nationwide. A total of 2,635 participants from various service schemes involved in the training activities conducted

A total of 96 champions were appointed to assist the new users dan they were trained in five training sessions which were conducted separately nationwide throughout the year 2017.

Advanced Biostatistics Workshop was conducted on 10 -13 April at Dewan Serai Wangi, National Pharmaceutical Regulatory Agency. The workshop was attended by 25 pharmacists from across the country.

LATIHAN PENGURUSAN PROSES BISNESBUSINESS PROCESS MANAGEMENT TRAINING

LATIHAN PENGGUNAAN SISTEM PhIS & CPSPhIS & CPS TRAINING

BENGKEL ADVANCED BIOSTATISTICSADVANCED BIOSTATISTICS WORKSHOP

BAHAGIAN AMALAN DAN PERKEMBANGAN

FARMASIPHARMACY PRACTICE AND DEVELOPMENT DIVISION


FAKTA UTAMAKEY FACTS

Perolehan Ubat-Ubatan KKMMedicine Procurement (MOH)

Penyenaraian Ubat Baruke Dalam Formulari Ubat KKMNew Medicines Listed inthe MOH Medicines Formulary

Ubat Kelulusan Khas KPK/PKPFMedicines Requiring

Special Approval & Cost

Jumlah Pertanyaan UbatDrug Information Enquiries

Aktiviti-AktivitiKeselamatan Pengubatan

Medication Safety Activities

Aktiviti Penggunaan Ubat Secara Berkualiti Activities on Quality Use of Medicines

Fasiliti dengan Perkhidmatan Klinik KepatuhanTerhadap Ubat-Ubatan

Facilities with Medication Therapy Adherence Clinic Services

Lawatan HMR Yang DijalankanHome Medication Review Visits

Intervensi Preskripsi Pesakit Luar Interventions of Out-Patient Prescriptions

Intervensi Preskripsi Pesakit DalamInterventions of In-Patient Prescriptions

RM 2,382.55juta|million

5,375permohonan|

applications(RM 93.6 juta|

million)

409,054

2,606

5,366

10,354

636,347

765,543

869

9

?


PENGENALANINTRODUCTION

Bahagian Amalan dan Perkembangan Farmasi (A&P) bertanggungjawab memastikan keperolehan dan kepenggunaan ubat-ubatan yang berkualiti melalui amalan farmasi yang berkesan bagi mempertingkatkan Perkhidmatan Farmasi di Malaysia supaya setanding dengan kemajuan perkembangan perkhidmatan farmasi di negara-negara maju. Lima cawangan telah ditubuhkan di bawah pengawasan A&P, iaitu Penjagaan Farmaseutikal, Pengurusan Harga Ubat, Pengurusan Farmasi Logistik, Penggunaan Ubat Berkualiti dan Pengurusan Formulari.

1. Merancang dasar bagi pengurusan perolehan dan inventori ubat-ubatan, bukan ubat dan reagen.

2. Merancang, menyelaras dan memantau pelan tindakan bagi pengurusan perolehan dan inventori ubat-ubatan, bukan ubat dan reagen bagi memastikan keperolehan berterusan.

3. Memantau peruntukan bagi memastikan pengurusan perolehan di peringkat Pusat Tanggungjawab (PTJ) dapat dilaksanakan dengan lebih teratur dan terancang.

4. Merancang keperluan ubat-ubatan bagi proses tender baru atau pembaharuan tender.

5. Menyediakan sokongan teknikal kepada Bahagian Perolehan dan Penswastaan, Kementerian Kesihatan Malaysia (BPP, KKM) sebagai urus setia dalam menguruskan tender ubat-ubatan.

6. Memantau prestasi perkhidmatan pembekalan ubat dan bukan ubat oleh syarikat-syarikat pembekal dan syarikat konsesi kepada institusi KKM.

7. Bekerjasama dengan BPP, KKM, Jabatan Kesihatan Negeri dan institusi KKM dalam pemantauan dan penambahbaikan perkhidmatan syarikat konsesi.

8. Menyelaras pengumpulan data statistik bagi peruntukan dan perbelanjaan ubat, vaksin, bukan ubat dan reagen yang diperlukan oleh Bahagian Amalan dan Perkembangan Farmasi dan Bahagian Kewangan, KKM serta agensi-agensi lain.

9. Merancang dan menyediakan kertas kerja permohonan peruntukan tambahan

The Pharmacy Practice and Development Division is responsible for ensuring the quality of drug procurement and usage through effective pharmacy practice in order to improve pharmacy services in Malaysia to be on par with other developed countries. Five branches under the management of Pharmacy Practice and Development Division are Pharmaceutical Care, Drug Pricing Management, Logistic Pharmacy Management, Quality Use of Medicines, and Formulary Management.

1. Plan and develop policies regarding procurement and inventory management of drugs, consumables and reagents.

2. Plan, coordinate and monitor the strategies for procurement and inventory management of drugs, consumables and reagents to ensure continuity of supply.

3. Monitor budget allocation to ensure well-planned and organised procurement management at the facility level.

4. Estimate the use of medicines in tendering processes.

5. Provide technical support to the Procurement & Privatization Division, Ministry of Health (MOH) in the management of drug tenders.

6. Monitor the performance of drug and non-drug supply services by suppliers and concessionaire company to MOH institutions.

7. Collaborate with Procurement & Privatization Division, MOH, State Health Department and MOH institutions in monitoring and improving the services of the concessionaire company.

8. Compile statistical data on budget allocation and expenses for drugs, vaccines, non-drugs and reagents.

9. Plan and prepare the application for additional budget inclusive of Dasar Baru and One-Off for drugs, vaccines, non-drugs, medical gases and reagents.

10. Ensure the management of logistic pharmacy stores is in accordance with the current circulars or regulations.

CAWANGAN PENGURUSAN FARMASI LOGISTIKLOGISTIC PHARMACY MANAGEMENT BRANCH

FUNGSI CAWANGAN FUNCTION OF BRANCHES


dan permohonan Dasar Baru atau One-Off bagi ubat, vaksin, bukan ubat, gas perubatan dan reagen sekiranya perlu.

10. Memastikan aspek pengurusan stor dilaksanakan mengikut pekeliling/ peraturan yang berkuatkuasa.

11. Membantu Bahagian Amalan dan Perkembangan Farmasi menyelaras sebarang aktiviti bersama Bahagian Kawalan Penyakit, KKM berkaitan pelan kesiapsiagaan yang dijalankan dari semasa ke semasa.

12. Menganalisis data-data berkaitan perolehan bagi tujuan perancangan dan penambahbaikan pengurusan logistik farmaseutikal KKM.

13. Merancang, menyelaras dan menguruskan perkembangan amalan perolehan dan pengurusan stor di hospital, Pejabat Kesihatan Daerah (PKD) dan klinik kesihatan kerajaan.

14. Merancang dan mengadakan aktiviti latihan dalam bidang farmasi logistik bagi meningkatkan kefahaman dan kemahiran dalam pengurusan logistik.

15. Menyelaras dan memantau aktiviti-aktiviti berkaitan perkhidmatan farmasi logistik serta pencapaiannya supaya Petunjuk Prestasi Utama berjaya dicapai.

16. Menyedia dan menerbitkan garis panduan berkaitan aktiviti pengurusan logistik termasuk pengurusan bencana di dalam perkhidmatan farmasi di fasiliti kesihatan.

17. Menilai dan menyediakan input bagi proses kelulusan perolehan import ubat-ubatan untuk fasiliti kesihatan awam.

18. Membantu kerajaan dalam memperkasakan ekonomi eksport negara di bawah projek New Key Economic Area-Entry Point Project (NKEA-EPP) pharmaceuticals untuk syarikat syarikat tempatan dalam proses perolehan melalui Program Perjanjian Off-Take.

19. Merancang dan menyelaras aktiviti perolehan khas untuk meningkatkan akses kepada ubat- PASc, TRIPs dan lain lain.

1. Merancang polisi dan pelan tindakan berkaitan akses kepada ubat sama ada bagi Formulari Ubat KKM atau ubat dengan kelulusan khas Ketua Pengarah Kesihatan

2. Menyediakan garis panduan, menyemak semula garis panduan, serta menambah

11. Assist and coordinate activities with the

Disease Control Division, MOH, related to preparedness plans.t

12. Analyse procurement data for planning and improvement of pharmaceutical logistics management.

13. Plan, coordinate and manage the practice of procurement and store management at the hospital, Health District Office and clinics.

14. Plan and conduct training activities to enhance understanding and skills in logistics management.

15. Coordinate and monitor activities related to pharmacy logistics to achieve the Key Performance Indicators.

16. Prepare and publish guidelines related to logistics management including disaster management in pharmacy services.

17. Review, evaluate and provide inputs for the procurement approval of imported medicines to be used in MOH facilities.

18. Assist the government in strengthening the export economy through pharmaceuticals NKEA-EPP project in the Off-Take Programme with local manufacturers.

19. Plan and coordinate special procurement activities to improve access to medicines with regard to PASc, TRIPs and others.

1. Develop policies and action plans related to access to pharmaceuticals particularly in regards to medicines in the MOH Medicine Formulary and medicines needing special approval by the Director General of Health.

2. Publish, review and update guidelines,

CAWANGAN PENGURUSAN FORMULARIFORMULARY MANAGEMENT BRANCH


baik garispanduan, polisi dan peraturan berkaitan akses kepada ubat dari semasa ke semasa mengikut keperluan sedia ada.

3. Menyelaras aktiviti perbincangan serta mesyuarat-mesyuarat berkaitan Panel Kaji Semula Senarai Ubat KKM, Jawatankuasa Ubat KKM dan Jawatankuasa Setiausaha Ubat KKM.

4. Merancang dan menjalankan aktiviti penilaian bagi ubat-ubat yang merangkumi keberkesanan, keselamatan dan elemen ekonomi bagi menyediakan input teknikal kepada pembuat keputusan dalam proses pemilihan ubat untuk Formulari Ubat KKM.

5. Menyelaras dan mengawal akses kepada farmaseutikal di luar Formulari Ubat KKM serta farmaseutikal tidak berdaftar dengan Pihak Berkuasa Kawalan Dadah bagi menjamin pesakit menerima rawatan yang terbukti berkesan, berkualiti dan juga selamat.

6. Merancang bersama dan menjalankan usahasama sektor awam swasta dalam usaha menambahbaik perkhidmatan akses kepada ubat-ubatan bagi majoriti rakytat Malaysia.

1. Merancang, memantau dan menganalisis aktiviti pendidikan berkenaan ubat-ubatan dan penyediaan akses maklumat ubat-ubatan untuk orang awam.

2. Memberi pendidikan kepada orang awam berkenaan cara penggunaan ubat yang berkualiti supaya kefahaman dan pengetahuan berkenaan ubat-ubatan ditingkatkan untuk menggalakkan kepatuhan dan hasil rawatan yang baik.

3. Menyediakan maklumat ubat-ubatan yang tepat, tidak berat sebelah dan relevan untuk disebarkan kepada orang awam melalui risalah, video, laman web dan media massa.

4. Meningkatkan akses untuk orang awam mendapatkan maklumat ubat melalui National Pharmacy Call Centre (NPCC), portal Know Your Medicine dan secara atas talian.

5. Mempromosi penggunaan ubat secara berkualiti melalui media cetak, media elektronik dan media sosial.

6. Berkolaborasi bersama agensi/NGO dalam aktiviti pendidikan dan promosi penggunaan ubat secara berkualiti.

7. Mengurus pangkalan data bagi laporan-laporan kesilapan pengubatan yang

policies and regulations relevant to access to medicines from time to time based on current needs.

3. Coordinate discussions and meetings for MOH Medicine Formulary Review Panel, Therapeutic Drug Committee and Therapeutic Drug Secretariat Working Committee.

4. Plan and conduct evaluation of medicines, which includes effectiveness, safety and economic outcomes, in preparing the technical input that will inform decision-makers for the listing of medicines in the MOH Medicine Formulary.

5. Coordinate and control the access to pharmaceuticals which are not listed in MOH Medicine Formulary, as well as those which are not registered with the Malaysian Drug Control Authority, in order to ensure that patients receive effective, quality and safe treatments.

6. Establish public-private partnerships to improve access to medicine for the majority of Malaysians.

1. Plan, monitor and analyse activities with regards to patient education and accessibility of medicine information by the public.

2. Provide education on the quality use of medicines in order to increase public awareness and understanding towards encouraging medication adherence and better health outcomes.

3. Prepare accurate, independent, and relevant medicine information to be disseminated to the public through pamphlets, videos, websites and mass media.

4. Improve the access to medicine information by the public through the National Pharmacy Call Centre (NPCC), Know Your Medicines (KYM) Portal and online access.

5. Promote the quality use of medicines through printed media, social media and electronic media platforms.

6. Collaborate with non-government organisations (NGOs) and agencies in promotional and educational activities pertaining to the quality use of medicines.

7. Manage medication error reports received from the public and private healthcare

CAWANGAN PENGGUNAAN UBAT BERKUALITIQUALITY USE MEDICINE BRANCH


diterima dari fasiliti kesihatan awam dan swasta seluruh negara.

8. Menyedia garis panduan/prosedur berkaitan penambahbaikan keselamatan pengubatan.

9. Memperkukuh aktiviti keselamatan pengubatan melalui taklimat, ceramah, latihan kepada anggota kesihatan dan penerbitan Medication Safety Newsletter.

1. Merancang polisi dan pelan tindakan berkaitan dengan amalan penjagaan farmaseutikal bersesuaian dengan dasar yang telah ditetapkan oleh Program.

2. Merancang dan menyelaras perkhidmatan penjagaan farmaseutikal di fasiliti kesihatan awam dan swasta bagi memastikan keselamatan dan keselesaan serta mencapai kesan terapeutik optimum di samping meningkatkan kepatuhan pesakit terhadap pengambilan ubat.

3. Merancang pelaksanaan aktiviti pembekalan ubat pesakit dalam dan ambulatori di peringkat fasiliti kesihatan awam dan swasta bagi memastikan penyediaan, pembekalan dan pendispensan ubat yang tepat dan selamat kepada pesakit.

4. Memantau aktiviti dan pencapaian dalam amalan penjagaan farmaseutikal di peringkat fasiliti kesihatan awam dan swasta bagi memastikan praktis farmasi adalah mematuhi dasar dan peraturan yang telah ditetapkan.

5. Menyelaras Jawatankuasa-jawatankuasa Farmasi Klinikal, Farmasi Pesakit Dalam dan Farmasi Ambulatori bagi memperkembangkan dan menambahbaik perkhidmatan farmasi di fasiliti kesihatan awam dan swasta.

6. Merancang dan menyelaras latihan berkaitan amalan penjagaan farmaseutikal bagi memantap dan meningkatkan kemahiran anggota Farmasi agar penyampaian perkhidmatan penjagaan farmaseutikal setanding dengan kemajuan terkini bagi memenuhi keperluan rawatan semasa.

7. Menerbitkan dan mengemaskini garis panduan dan protokol berkaitan aktiviti amalan dan penjagaan farmaseutikal di fasiliti kesihatan bagi menjamin kualiti dan keseragaman dalam penyampaian perkhidmatan.

8. Menyelaras dan memperkasa aktiviti-aktiviti berkaitan Perkhidmatan Tambah Nilai Farmasi untuk meningkatkan kualiti penyampaian perkhidmatan farmasi

facilities through the medication error reporting system.

8. Develop guidelines/procedures towards the improvement of medication safety.

9. Strengthen medication safety activities through briefings, lectures, training of healthcare personnel and the publication of Medication Safety Newsletter.

1. Develop policies and strategies on pharmaceutical care practice in line with the policy of Pharmaceutical Services Programme, MOH.

2. Plan and coordinate pharmaceutical care services in government and private healthcare facilities as to ensure safe and effective delivery of pharmacotherapy which achieves optimal therapeutic effect while improving patients adherence to their medications.

3. Plan activities related to medication supply to ensure preparation, supply and dispensing of medicines at public and private healthcare facilities are conducted accurately and in a safe manner.

4. Ensure that the provision of pharmaceutical care services abides to the current policy and regulations through continuous monitoring of the implementation and achievement of pharmaceutical care activities and practices in public as well as private healthcare facilities.

5. Enhance and improve on pharmacy services in government and private health facilities by setting up and coordinating respective committees for clinical pharmacy, inpatient pharmacy and ambulatory pharmacy.

6. Plan and coordinate training programmes to strengthen and improve skills of pharmacists to ensure that pharmaceutical care delivery meets the current advancements.

7. Publish and update guidelines and protocols as well as standard training modules on the practice of pharmaceutical care.

8. Coordinate and strengthen Pharmacy Value-Added Services at facilities as to improve on the quality of pharmaceutical service delivery.

9. Coordinate and plan activities related to the production of sterile and non-sterile preparations in government and private health facilities in accordance with Good Manufacturing Practice.

CAWANGAN PENJAGAAN FARMASEUTIKALPHARMACEUTICAL CARE BRANCH


kepada pelanggan.9. Menyelaras, merancang keperluan dan

pelaksanaan aktiviti pengeluaran sediaan steril dan non-steril mengikut amalan pengilangan baik di fasiliti awam dan swasta.

10. Menyelaras dan merancang pemantauan terhadap penggunaan dan perbelanjaan antimikrobial (termasuk antibiotik, ubat-ubatan highly active antiretroviral therapy (HAART), antimalaria, antituberkulosis dan ubat-ubatan kusta) serta bekerjasama dengan Bahagian dan agensi lain dalam mengawal kerintangan antimikrobial.

11. Merancang dan menyelaraskan pelaksananaan aktiviti farmasi dalam Program Rawatan Gantian Metuadone di fasiliti dalam dan luar KKM.

1. Merancang dan membangunkan dasar dan pelan tindakan berkaitan dengan pengurusan dan penetapan harga ubat-ubatan di Malaysia.

2. Merancang, menyelenggara dan memantapkan pangkalan data harga ubat-ubatan (My-Pharma.C / E-PHU) di sektor awam dan swasta serta dari sumber-sumber negara lain sebagai maklumat asas dan rujukan harga ubat-ubatan di Malaysia.

3. Merancang, menyelaras dan melaksanakan aktiviti-aktiviti pemantauan har

laporan tahunan program - pharmacy.gov.my · 4 laporan tahunan program farmasi 2017 sukacitanya...

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